Staples has set themselves up for failure with their Amazon return operation. Everytime I go in…read morethere is at least a 20 minute wait. I am used to much quicker service for a return at UPS, etc. I understand why Staples has taken over this service. They are doing it altho they receive no revenue for it - in the hopes that customers will shop there as well as make Amazon returns. Not so. After standing in a line for 20 minutes and becoming increasingly annoyed, I am not about to shop in that store. You have shot yourself in the foot!

If you need anything printed. This is the place and Reggie is the best!!! Professional courteous…read moreand knowledgeable.

Very helpful and friendly. Great with working on a project being sent electronically from out of…read morestate. Fast and great quality.

Rashan is a Rock Star. She did our church anniversary program for the second year and we will be…read moreusing her for next year. She is super patient! We had tons and tons and tons of changes, but she worked with me all the way through. I would highly recommend this place. Very professional! All of the staff is pleasant, they all speak when you come in or at least acknowledge you. They give you a fair price for the services you need. No bait and switch/upgrade kind of place. If they tell you it is going to be done at a certain time and date- it is. No ducking and dodging calls if you have a question. Great experience!!!!!! See ya next year!!! Mona

Dropped off Amazon returns and they were quick and efficient. The gal working recommended clean…read moreeats since I wanted something healthy. No long waits here just great customer service.

This business has always been top notch, but I have to say that since they changed ownership a…read morecouple months ago, things have gone downhill quickly. All the employees that have been there for years are no longer there. The new people are totally inexperienced and seem like they have no desire to serve you or seem not to care if they are employed at all. Mail is never in the boxes and the excuses have been "the person responsible to put it in the box is off today", "we've just been too busy to get to it", "it's already been put in the boxes; you must not have gotten any." How hard can it be to look at an address and match that address with the number on the box? Do you have to take a special test or get a degree in Mailbox Management? Get it together new owners! News travels fast in Fayetteville!

These people were so nice and helpful. I had a UPS label and didn't realize it until after I…read moreemailed the label to them and they told me. Although they couldn't help me send the item, they were nice enough to print the UPS label for me.

I've used this FedEx multiple times prior to doing this review. However, after todays service I…read morejust had too. The ladies at this center are always pleasant and professional. They greet you with a smile and are extremely helpful. The service is unmatched. I literally drive past other places closer to my home to use this location on Morganton Road because of the service. The prices aren't bad either. I highly recommend this place!!!

This is my 2nd visit to Office Depot, Cross Creek Mall to have some printing done. To be clear, to…read moreprint additional obituaries for Mom's service. The young lady that I interacted with was very nonchalant. Uncaring. She told me to put in a work order for the 50 copies. She wasn't doing anything but standing there. When I inquired why I needed to come back and she wasn't doing anything, she called for the manager. He came and express the same sentiment's. Put in a work order. Whatever!!! I went to self print. Guess what, it wasn't working. The manager still had to come over and help me. Then, he had issues too. After all the time of going back and forth with the printer, she could have printed them from the beginning. Long story short, the manager gave me the prints for free because of all the hassle.

(1 Star) Consumer Beware: Unfair and Deceptive Business Practice at Fayetteville's Cross Creek…read moreMall's Office Depot Self Service Copier. Supervisor John and manager Marvin both advised me that it may take up to 24-48 hours for a pending transaction of $75.00 to be removed from my mastercard gift card. They advised me that it's not the Fayettevilles' Cross Creek Mall's Office Depot's self service copy machine initiating the $75.00 pending transaction. I attached a photo of the Office Depot $75.00 pending transaction. I advised John to place a notice advising customer's that per: Supervisor, John and Manager Marvin of the Cross Creek Mall's Office Depot in Fayetteville, NC a hold of $5.00 or greater may be placed on the form of payment excepted at Office Depots' self service copy machine's.

Awesome people to wrk with! Highly recommend them for your signage and printing needs!read more

Used them a handful of of times... not once have they been on time or very happy, They are…read moreoccasionally nice enough, but man watch out... the owners openly gripe about their job and the hours, 'more important things to do' blah blah blah. Really, if you are the boss you can make the organization and the rules. I'll give anybody a free pass for a bad day or two but it seems to be their MO over there. Print quality is good just terrible customer courtesy and don't expect your stuff to be done when they say to come pick it up.

For the last 3 yrs I have had the pleasure of working with Kim and her staff. She's made sure that…read moreour unit's request are met to my expectations. There are times I know that we press for quick turn around and she's always given us the products in a timely manner. This company has been better than trophy house, which were always back ordered for months even half a year at a time. I'm definitely going to miss working with this team. Highly recommend!

appalling display of manage's unnecessary vir for power while I was in process of $500 transaction…read morewith clerk and artist. Employees processing excellent exchanges with me. Suddenly- wizard of oz comes from behind curtain demanding to have "her" artist return to the lair. This demand was authoritative, demanding and inappropriate given that I was talking with the artist. I advised the manager of such and received a directive to leave her store and take my business elsewhere. Having already paid for my ( Republican) shirts- the air deteriorated rapidly. I needed my money back ... but manager called police saying I was trespassing and she didn't want my business. ( finances uncertain and threatening cops I left her know she was certainly behaving like an itch ( for no reason for a customer simply talking to her staff - about my product order -and design needs - iron about boundaries (omg) . I left went to Trophy House making same order- without issue and after calling bank to assure account not charged. stunned . Yet not surprised as my shirt was for military dependents/family who had experienced foreign /domestic borders from the deployments of their service members... with appreciation for our service members going to these borders for our country. Too much for a business trying to earn a living from the military. My dad - an original airborne parachute trooper - 509th airborne ( verifiable) was applauded by the power and control tantrum of this manager . If she is the owner she should close her business. If manager - well.

I needed over 20 booklets with about 20 pages each binded for a presentation that same day and they…read morewere able to get it done fast! The staff made sure to follow all Covid-19 guidelines and the business is clean. I'm glad I stopped by this place instead of elsewhere. I doubt I would've gotten the same amount of high quality work and attention to detail somewhere else. I'm definitely coming back to them since they have so many other services they provide for a great price. Thank you!

We appreciate Signarama best efforts to make things right by providing the product to us at no cost…read moreafter the fact. We were excited to get their product up, but when we woke up the morning we were expecting them and saw the email, we were disappointed. we appreciate their ownership and support so move to fix this review to a 4 star

Provided them with a quote, that THEY gave to me, with exact dimensions & details. Again, I…read morepurchased a product from them in the summer, and provided them with with that exact quote because I wanted the same product. I gave them a date I absolute needed it by. Go to pick up the product.... NOTHING WHAT I needed. Yes, a nameplate, but completely WRONG materials and dimensions. When I come back I ask them what the problem is if I produced the SAME QUOTE that they gave me. The "new" front desk lady says "new supplier." If you can't give me the product I asked for, you should let me know prior to saying you can and taking my money!! Also, there google maps hours are incorrect!!! Talk about frustration when you show up half an hour early because you Google the hours.... just to sit in the parking lot.

When you walk into this shop, there are numerous signs posted to discontinue cellphone usage. This…read moreisn't TSA or immigration at the airport, so I'm not sure what they're doing in here they want no evidence of. The workers present customer service and quick to up charge in pricing. This shop is not like a regular printing place like a FedEx or Kinkos. If you need to print come prepared with your document to photocopy. I tried to email a document to them to print out and they refused even though they have have the capability to. Instead they make you sit down at their computer station which they charge $6 per 30 mins at. The computer is extremely slow and runs like it's using Windows 95. You have to wait for them to log you in. After printing 3 pages which took a total of 5 minutes, they added $2 to my charge for using the computer they made me use. I paid a total of $2.50 for printing 3 black and white pages on a computer that needed updates and ran extremely slow. The set up is unethical to get you to pay more and use their computer. I would not suggest this place to anyone looking to make copies.

Please save time and package, and DON'T USE THIS PLACE. I wish I had read the reviews before using…read morethis shipping business. And good luck with getting a receipt. Many shipping places often have customers in and out and out turning stuff in, but not this place; you will likely not see anyone around; this is a warning sign that many know how bad this place is and are wise to avoid it. I wish I would have known better. So PLEASE do yourself a favor, don't jeopardize your package, and GO somewhere where they know what they are doing. If you don't believe me, just read the reviews and draw your own conclusions. You may notice that some of the decent reviews are many years old. Many people have complained about the service this business provides.