Much faster and less expensive than Apple. I received service right away. Thank you Ali.read more

Very efficient, friendly, knowledgeable, I was able to get my iPad fixed. This man is very good.read more

Terrible service.... I went to the store Sunday 6/2 . No one was there. Sign on window said at be…read moreback in 5 - waited 30 mins. I Need 2 key fob tested to see which one needed replaced. (Because I just replaced one.) He didn't say much. Came back 5mins later said he replaced both but did not test. When I said I only wanted one could he please him to swap out only the one that was dead. He said he threw away the batteries so he couldn't do that. Again I only wanted one battery. He refused Then took both fobs batteries out and said he refused service. Gave me both key fobs back empty without batteries. I wouldn't have been able to run my car it's a hybrid without the one FOB that was good. As he said he threw them away. I don't understand why he couldn't have just done one. Why he caused all that commotion. Now I had to call the police to go to the store. Imagine how awful. He finally put my old batteries back in.

Knowledgeable salespeople and fully stocked store. Easy to park and reasonably priced.read more

Nothing worse than having your phone go crap on you while you're in another state away from your…read morefamily... After rushing through the terminal to catch my flight, my egg fell down and shattered. Great! I figured this was okay, but over the course of a few days my phone got worse and worse where I couldn't even type a message to check on my family across the states. I contacted Jacob by phone, he answered very friendly. He had an issue with the location, but he did let me know he would there later than anticipated. He arrived when he said he would and stayed in contact with me regarding his ETA. Jacob remained a very professional demeanor and kept up pleasant conversation. I've had my screen fixed before, and Jacob pointed out the issues with what the previous location did, including using a non-apple screen and giving me a non-apple press button that deactivated my touch screen. Ugh! One thing I enjoyed was how quickly the replacement was done, and how it was done right in front of you!!!! Definitely call this man if you need your screen replaced. Thank you, Jacob!

Jacob installed two screens and then some thick glass protector,…read morehe really pushed for me to pay him cash so we did as he asked. My screen on my Iphone 6s responded at first to his new screen but after the 2nd day it went downhill. It eventually got so bad by day 3 it stopped responding to touch all together. The screen he used was junk. My previous cracked screen was better than this. My phone became unusable and I missed an entire day of work trying to get it fixed. Luckily the apple store got me back on track. If I had gone straight to the apple store it would have cost me less time & money than using Jacob.

My husband took our Apple MacBook to ubreakifix for a battery replacement for $200. The battery…read moredidn't even last a year. Now, the battery has exploded, and we're taking it to Apple to remove the battery. UbreakIfix wants $40 just to open it because we're past warranty. The bottom panel is no longer attached to the laptop because of how much the battery has exploded/expanded. We've removed the laptop from our house because we're scared of it blowing up Also, for any skeptics, we treat our possessions like laptops very well and do not throw them around, etc. We use this laptop around the house for things like email, movies, taxes

I have used other UBREAKIFIX locations without incident. This location seems to have some issues. I…read moredropped my iPad off on December 9 to be repaired. I followed up the first time at the beginning of January and they did tell me that they were waiting for parts. Called again on January 12, 15 and 20th and left messages asking for a status update and a return call. They never called me back. Today is January 24 and I went to pick it up. No repairs have been made and when I requested it be returned to me they said they could send it out today. I'm not sure why they didn't send it out earlier. I understand if you're busy and if you're waiting on parts, but a simple update would've been appropriate. I'll take it somewhere else. Would not recommend.

Folks, I usually do…read morenot do reviews but I would be remiss if I did not take the opportunity to comment on this business. This business is the real deal! I contacted Mechanicomp late in the afternoon last Saturday (06 th , November, 2021). I had the pleasure to speak with employee Emery and I mentioned to him that I thought I needed a battery for my older IPhone 6 (only use it for emergencies as I leave it in my vehicle for those purposes) . I explained the problem and I asked Emery what the price would be for a new battery and installation. Emery told me that the cost for battery and installation would be approximately $29.00 - $30.00 plus taxes. At this point I asked employee Emery if I misunderstood him, that price seemed so realistic that I thought I mis-understood him and he once again stated that the cost would be approximately $29.00 - $30.00 plus taxes and he then added that this price was a ball park figure. Employee Emery told me to bring the IPhone to his shop Monday morning and he would have a look at it. When I hung up the telephone I had a good feeling in my stomach after talking with employee Emery. He seemed professional, respectful, interested, knowledgeable and most accommodating. Fast forward to 10 am on Monday morning (08th Nov., 2021). My wife and I attended the Mechanicomp business located on Airport Pulling Road, Naples , Fl. (It should also be noted that we are from out of country and we were not familiar where to go for IPhone repair services. I googled IPhone repair in Naples, Fl., and after reading all the reviews on the different business's I felt confident to go to Mechanicomp, they had awesome reviews. We were met in the store by employee Emery. Emery was very polite, friendly, professional, accommodating and knowledgeable. This store was clean, bright, vast amount of electronics, the store was just as inviting as employee Emery. Emery treated us with respect and he made us feel so comfortable. I explained to him that I called on Saturday and once again explained the situation and the ball park price he quoted me on the telephone. Emery checked the price on his computer and he told us that the price for battery and installation was $24.00 plus tax not the $29.00 - $30.00 plus tax ball park figure he quoted over the telephone. This was honesty in the pure form, I have never in my life been quoted a ball park price and to find out later the price lower than the quoted price, we were so impressed. We left the IPhone with employee Emery and he said to come back in an hour. When we returned, the IPhone battery was repaired and installed. At this point I would like to add that employee Emery seemed like a person that we knew for years but only spoke with him for a short period of time. It was so refreshing to meet such an impressive and friendly employee, this is an attribute that we seldom see in this day and age. I wanted to wait for three or four days before submitting a review, I wanted to ensure that the repair was working properly before my review. Low and behold, my IPhone 6 is working the way it should and my repair problem was rectified by employee Emery. We chose the right business , we chose the right employee ( although for some reason I think all employees at Mechanicomp are no doubt as courteous and professional as Emery (It's just a gut feeling I have). I'm hoping the owner/manager of this business understands how impressed we, as customers, were with employee Emery and how impressed we were with the service and the atmosphere with-in the store. I believe employee Emery is an ambassador for your business, keep up the great customer service Emery, it was a pleasure. Can hardly wait to go back to Mechanicomp for the next repair, all the best. Dan (Canada) Employee Emery

Always great service....timely, honest and fair pricing. Would recommend for service on your tech!read more

I went to a very well known store to get my computer issue resolved. They wanted $400 to clean out…read morethe issue, that turned out to be very minor. When I was ready to just get a new computer, I took my lap top to Tech-Zone. The repair technician (Dom), was not only very helpful, he saved me hundreds of dollars, by resolving my minor issue. I recommend these guys to anyone having an issue. Fast, Honest, and knowledgeable. Thanks Tech-Zone.

Rodney, the manager, can diagnose and repair anything even when you are told it's impossible. I've…read moreworked with him on 3 repairs and each time, it was completed promptly and perfectly. His team is thorough and so patient with walk ins.......We are so lucky to have him at this location in North Naples!

Stopped in to get a part replaced. Was quoted $150 and told it had to be ordered. Did not receive a…read morecall when it came in. Checked in a couple weeks later and they told me to come in. Part fixed in 15 min while I waited. Charged $30, causing me to question why I was originally quoted $150. Seemed a little shady to me (employee hinted at feeling the same way of the other employee).

I went to get my phone fix and they said it will have warranty and couple days my screen went green…read moreand told them and they said no the warranty only covers if is not typing and stuff like that and the costumer service was bad.

They do not know what they are doing! They charge way to much for not fixing the problem…read more Unprofessional and very rude!!!

Went in to with a return ship authorization in my phone. Which I was having a problem getting it to…read morecome up. Clerk projected an attitude like you are bothering me, I don't want to be here, etc. His appearance looked like he just came from an all not bender, unshaven, disheveled clothing. Printed label, took the box no thank you, appreciate the business, have a great Palm Sunday..... nothing. The End!

Amazing customer service! they are very efficient and very quick returns i've had no problems with…read morethem