Nothing worse than having your phone go crap on you while you're in another state away from your…read morefamily... After rushing through the terminal to catch my flight, my egg fell down and shattered. Great! I figured this was okay, but over the course of a few days my phone got worse and worse where I couldn't even type a message to check on my family across the states. I contacted Jacob by phone, he answered very friendly. He had an issue with the location, but he did let me know he would there later than anticipated. He arrived when he said he would and stayed in contact with me regarding his ETA. Jacob remained a very professional demeanor and kept up pleasant conversation. I've had my screen fixed before, and Jacob pointed out the issues with what the previous location did, including using a non-apple screen and giving me a non-apple press button that deactivated my touch screen. Ugh! One thing I enjoyed was how quickly the replacement was done, and how it was done right in front of you!!!! Definitely call this man if you need your screen replaced. Thank you, Jacob!

Jacob installed two screens and then some thick glass protector,…read morehe really pushed for me to pay him cash so we did as he asked. My screen on my Iphone 6s responded at first to his new screen but after the 2nd day it went downhill. It eventually got so bad by day 3 it stopped responding to touch all together. The screen he used was junk. My previous cracked screen was better than this. My phone became unusable and I missed an entire day of work trying to get it fixed. Luckily the apple store got me back on track. If I had gone straight to the apple store it would have cost me less time & money than using Jacob.

My husband took our Apple MacBook to ubreakifix for a battery replacement for $200. The battery…read moredidn't even last a year. Now, the battery has exploded, and we're taking it to Apple to remove the battery. UbreakIfix wants $40 just to open it because we're past warranty. The bottom panel is no longer attached to the laptop because of how much the battery has exploded/expanded. We've removed the laptop from our house because we're scared of it blowing up Also, for any skeptics, we treat our possessions like laptops very well and do not throw them around, etc. We use this laptop around the house for things like email, movies, taxes

I have used other UBREAKIFIX locations without incident. This location seems to have some issues. I…read moredropped my iPad off on December 9 to be repaired. I followed up the first time at the beginning of January and they did tell me that they were waiting for parts. Called again on January 12, 15 and 20th and left messages asking for a status update and a return call. They never called me back. Today is January 24 and I went to pick it up. No repairs have been made and when I requested it be returned to me they said they could send it out today. I'm not sure why they didn't send it out earlier. I understand if you're busy and if you're waiting on parts, but a simple update would've been appropriate. I'll take it somewhere else. Would not recommend.

Always great service....timely, honest and fair pricing. Would recommend for service on your tech!read more

Fast reasonable priced iPhone repair service. Fixed my cracked screen in less than an hour while I…read morewaited.

I just had a very nice experience at Staples on Pine Ridge in Naples. This very nice young lady by…read morethe name of Melissa was very helpful and understanding & provided prompt assistance in the printing of my documents !! Thank you, Melissa.

This is a small but clean staples with limited items. I did attempt to get some information from a…read morestore associate and she had no idea what a 3 hole punch is. But she did reach out via her radio, and another associate directed me to the right location. Ample parking with a variety of other stores, including a Home Depot within walking distance

I went to a very well known store to get my computer issue resolved. They wanted $400 to clean out…read morethe issue, that turned out to be very minor. When I was ready to just get a new computer, I took my lap top to Tech-Zone. The repair technician (Dom), was not only very helpful, he saved me hundreds of dollars, by resolving my minor issue. I recommend these guys to anyone having an issue. Fast, Honest, and knowledgeable. Thanks Tech-Zone.

Rodney, the manager, can diagnose and repair anything even when you are told it's impossible. I've…read moreworked with him on 3 repairs and each time, it was completed promptly and perfectly. His team is thorough and so patient with walk ins.......We are so lucky to have him at this location in North Naples!

Stopped in to get a part replaced. Was quoted $150 and told it had to be ordered. Did not receive a…read morecall when it came in. Checked in a couple weeks later and they told me to come in. Part fixed in 15 min while I waited. Charged $30, causing me to question why I was originally quoted $150. Seemed a little shady to me (employee hinted at feeling the same way of the other employee).

I went to get my phone fix and they said it will have warranty and couple days my screen went green…read moreand told them and they said no the warranty only covers if is not typing and stuff like that and the costumer service was bad.

They do not know what they are doing! They charge way to much for not fixing the problem…read more Unprofessional and very rude!!!