I just want to give these guys credit. I had a an item that needed repairing. I was having trouble…read morefinding someone who could and would fix it. These guys were very kind and repaired it for me. I thought it was going to take a few weeks, but I imagine given the urgency, they repaired it right away.

Did an amazing job fixing my iPad screen. Unlike the major chains trying to sell you a new one or…read morecharging you too much for the screen. The price was very reasonable and I bought the better screen instead of the basic

I drove 25 min to this place, that shows on Google that it is currently open, only…read moreto find an empty store with a FOR LEASE sign on the window. Get it together Batteries Plus! I bet a whole lot of people have been pissed off by this when they get here. This location no longer exists as a Batteries Plus.

A $200+ Duracell Ultra AGM car battery is on it's last legs after four years of good service…read more Still has a month of full warranty left though. Would never recommend this store because the front line people apparently are not authorized by the franchisee to solve the customer's problems. I went to my local Batteries Plus store in Trussville, and they tested and confirmed a replacement under warranty was necessary. Fortunately, they noted the full replacement guarantee was still in effect. They even called a store in another state where I originally bought it to confirm the receipt and printed me a copy. But they didn't have the correct battery and three weeks later was the soonest they could get it in. Pushing the date on the warranty, but the salesman said he'd be sure it was covered. My wife's leaving town tomorrow for a visit to friends and taking my car. So I phone around several other stores, and the store at Alabaster was recommended as a possibility. Sure enough, they had two of the right batteries in stock. I mentioned the warranty replacement, and a sales person said they would have to call the Trussville store to confirm the testing diagnosis. I said fine and I'd be on my way. She said nothing about any other requirement to getting my on the road with the right new battery. Drove a round-trip of 62 miles to her store in Alabaster for nothing. Yes, they had the batteries, and the guy on duty said he'd gotten a note that I was coming, and the kind of battery I'd be needing. They had it. He called the guys at the Trussville store. They confirmed the battery was both covered by the warranty and definitely in need of replacement. They told him they did this with the battery in the car, and on the spot authorized the warranty coverage and replacement. The Alabaster sales rep however was not having it. He returned with the news that I'd be required to leave the battery with them in Alabaster overnight and they'd test it again in the morning. "It has to be fully charged the night before..." he said "I did that last night, with a brand-new charger." I replied "Well, to honor the warranty, we have to do it this way." he retorted. "Then how am I supposed to get home tonight?" I asked. "That's just our policy" he said. "You should have told me that before I came." I answered. "If I'd known that I could have brought it in my other car. You're following procedures is fine. But your sales lady never mentioned this requirement." "Sorry for the communication problem." was his reply. "I want to speak with your supervisor." I said "She's not here, she left (this was the original person I spoke with BTW)." "Then give me the name of the [franchise] owner. I'd like to speak with him." "We don't have his number." he said. And so on. Would never recommend this store because the front line people apparently are not authorized by the franchisee to solve the customer's problems. Yes, the store guy there did apologize for "...the communication problem." But offered no other solution. Finally, I called the Batteries Plus National Customer Service number. The rep there listened to my story, apologized, and said she'd look into getting the correct battery to the Trussville store ASAP. We'll see if that happens.

I cracked my phone screen and this place was recommended by my carrier to get it fixed. With having…read morephone insurance and filing the claim it was $29 to get my phone fixed. Jake and Cameron were the ones who assisted me with my phone. It took an hour for them to replace my screen. They were very nice and I would recommend them if you have issues with your phone screen.

I replaced my computer screen but couldn't get the last two screws back in the case, so I took it…read moreto Ufix on Lorna Rd. They replaced the screws at no charge. So when I realized I didn't connect something correctly, I just took it back to them instead of trying to open it up myself. The staff was very friendly and polite every time I went in. They gave me realistic time expectations and emailed, texted, and called when my computer was ready to pick up. It was a five star experience and I would absolutely use them again.

This place was in my neighborhood and it already had a high approval rating. The staff was…read morefriendly. They were able to get the part that I needed and told me it would be ready the next day and it was and the price. Very satisfied.

Had a Groupon and a broken iphone screen. They did a very good job replacing the screen while I…read morewaited. I did have an appointment. The pricing was very fair and ¾ of what I have paid for other screen replacements. Highly recommend!

The moment I walked inside the store I was immediately recognized and greeted by numerous of staff…read moremembers. I had an issue with my phone, and they gave me honest advise and fixed my issue in a timely manner. Even a good selection of accessories and comfortable seats in waiting area. Awesome Carribian restaurant next door and you must eat there!!

DO NOT DO BUSINESS HERE! This place is UNPROFESSIONAL and UNABLE TO FIX ANYTHING WITHOUT BREAKING…read moreSOMETHING ELSE! I took my Toshiba laptop to them in March to have the charging port repaired because they quoted the lowest price. 3 weeks later I got it back only to find they had broken the internal speakers. Took it back and again around 3 weeks later I get it back to find they had broken the keyboard and it needed to be replaced. 2 weeks later they called to say they have the keyboard and to bring it in. I picked it up on Friday late only to get it home and find out they had broken the screen!!! I called the manager (Erskin) Saturday morning and he told me to bring it back and they'd fix it. Once at the store he told me they would fix it ASAP and it would be ready THURSDAY! Friday Erskin called and told me, "The owner looked at it and said we're not going to fix it!" This entire process has been a NIGHTMARE! They don't deliver on their promises, do terrible work and could care less about customer service!!!

They are lifesavers. I have a cracked phone for almost 2 weeks got my phone from insurance claim…read morebut forgot my Appleid and could not transfer my phone over. I paid 100$ and they put a temporary screen and allowed me to transfer my phone data and service to my insurance claim phone until my phone was completely transferred and helped me setup my new phone. This took about 45 mins max and they also put the damaged screen back on my original phone so I can ship it off. THANKS, PHONE CLINIC UAB!!!!!

Phone screen replacement dysfunctional. Tried to email website not working. Tried to call. Phone…read morenot connected.