I always love stopping in this location. They always have great service. I stopped in to send a package that already had the label. The agent was very helpful with showing me how to work the kiosk. He was also courteous with answering some questions about their services. Even when it is really busy, they immediately acknowledge you when you walk in and try to help as quickly as possible. This is the only FedEx location that I will visit. Make sure you park the fedex labeled spots in the lot. If you park in the middle of the lot, you have to pay and they are always right there watching to ticket you. There are plenty of spaces right on the side. Just make sure it is one of the fedex customer parking spots. read more

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Great service. Knowledgeable and personable staff. Quick production. Quality product! Reasonable price.

I can't believe Wells Fargo uses such a sloppy courier to deliver replacement debit cards! I recently filed a fraudulent withdrawal from my Wells Fargo account. I requested an expedited delivery (within 1-3 days) and here I am, over a week out with no debit card and no way to access MY MONEY without withdrawing cash during BANKER'S HOURS, no less, and this means that I can't give a new card number to my credit card company to pay that bill, much less shop online! FedEx's excuse is that they made three attempts to deliver my debit card, which requires a signature. Well, that's sounds pretty generous until you factor in that they don't tell you WHEN they're coming, much less try and actually SCHEDULE a convenient time for you to be available to sign for it! Well, excuse me for having a job and other responsibilities! And I actually WAITED ON YOU, to the detriment of my tardiness to work!- All because you said it would be delivered before twelve! Well, my SHIFT starts at ELEVEN! And I waited up until about ten minutes 'til time for me to actually BE at work, in hopes you'd have enough sense to realize that, if you didn't reach me at the same time the LAST TWO TIMES, YOU MIGHT WANNA TRY AND CALL ME TO FIGURE OUT A MUTALLY AGREED UPON TIME FOR A SCHEDULED DELIVERY! AGAIN! WHAT A SLOPPILY RAN "SERVICE"!! I'm seriously looking into switching from my bank of roughly 28 years because of this! Due to this derelict "organization" (and I used the word, "organized", VERY loosely!) Ive now waited LONGER than it would have taken to have had them just send me my new card in the standard shipping time! THANKS FOR LEAVING ME HIGH AND DRY WITHOUT A DEBIT CARD, FEDEX! ​​​ read more

Micheal is the man!!!! Called first thing this morning as another local print shop dropped the ball. Not only was he friendly and super responsive but he took time out to resize our file, call surrounding stores to find the necessary supplies because of course I need these asap. End result is, we'll have our order a day earlier than the other shop promised, higher quality paper, and top it off with better pricing. Best believe this will be my first and only call for any of our future printing needs. Thanks much, Michael and FedEx for saving the day!! ‍ read more

Courtney rocks!!! She went above and beyond to help me print out some PDFs I couldn't figure out lol You don't get ladies like her much anymore that are super helpful ,) read more

Awful. I've been in this location twice. Fool me once shame on you, fool me twice well that's my fault. But, never again. All they want to do is ship packages because that's where the money is made for the store. But, helping people that have questions is not on their priority list. I will be calling corporate to voice a complaint. Consider my business LOST. Good day read more

Michael helped us get our passport photos in a flash. Parking is convenient and the staff is courteous and efficient.

They are one of a few exceptions to show that FedEx can be slower than USPS. Always choose the local UPS if possible.

I visit FedEx office locations all the time and they're usually all the same. This one located downtown Birmingham is a little cramped. I was going to give it 3 stars but the customer service I experienced there was much better than average. I was in and out dropping off my package and was greeted with a smile and a thank you for my business. Thank you. read more

I can't say enough great things about John and everyone that works at this location! Just today he quickly printed two documents for my presentation! Another time his experience with creating a small poster was very helpful! One afternoon we had a speaker presentation and the handout weren't correct and they rushed to help my coworker print 50 of them! One evening the store manager took her time to escort me to my car after dark! My coworkers and I use them often and are thankful that they're in a location close to all of the hospitals too! read more