Courteous and helpful, these employees are outstanding and their work is good. My iPad was…read morecompleted sooner than estimated.

I started my quest to fix my Ipad Air at Best Buy. Geek squad person made it known that Apple…read morecharges the cost of the Ipad Air being that my device is not under warranty any longer. Next stop was to iDropped in Edwardsville. The young man came to the counter, after telling him my issue he asked if I did a hard reset. Of course I did not know how (I'm a desktop gal). Went ahead and did it for me. at no charge. Only thing he requested for payment was a good review. Thanked him. Went around the corner and ordered them a pizza for his kindness. Sincerely grateful for him saving me over $1000.00. Kudos to iDropped!!!!!

In my one interaction trying to have something repaired at this establishment I attempted to have…read moremy Apple Macbook Pro repaired on 3/4/17 for a bad hard drive. I was told over a dozen to call back over a two month period by an incredibly rude worker. When I final was told to talk to another employee i was told all that needed to happen was the OS needed to be loaded and that it would take about six hours to do. At this point I told them I would come back at the end of the week. When I returned I was told that it was still being worked on and to call back tomorrow. After another week I came back on a Tuesday because I was afraid that information on my MacBook had been compromised. They assured me that it was not possible. When I asked when it would be finished i was told that it was not started because it keeps getting moved around but it would be finished by the end of the week and that it was at the top of the list. I returned on Friday and during a particularly rude interaction I was given every reason why it wasn't done including the fact that i was talking to him but I was told that it would be done by either Saturday or Monday. When I called on Saturday they told me that it wasn't done once again and to call back on Monday if it wasn't done I could just pick it up. After work on Monday I called again and i was told that he forgot it was Memorial day and to call back on Tuesday. I decided after getting off the phone to stop by and just pick up my MacBook. After yet another rude interaction I was told that I could come back in an hour because it was in pieces and needed to be put back together. When I came back to pick it up I was told that it also had GPU issues and water damage that was not previously mention when a diagnostic was done. He said it could not be in worst condition. Once I got my laptop home and turned it on the hard drive was working just fine. It works a lot slower but it works better than when i dropped it off no thanks to them. That leads me to believe that they did not do a diagnostic in which they would have charged me $25 for but they also would've charged me to replace a part that did not need replacing. If it had not been for there complete failure to complete this repair in a near 3 month period I would have believed them paid and possibly returned. My recommendation based on my experience is to avoid the headache and find a reputable repair center to fix your items unless you like to be disrespected, lied to and have your time absolutely wasted.

Center City Repairs has a great inventory of all sorts of electronics. Knowledgable staff carries…read moreeverything from laptops, tablets, to DJ Equipment, headphones, end truthfully quite a bit more. I went in for a repair and ended up purchasing a tower that was refurbished by Chris that is much more powerful than the one I was going to repair at literally half the price of the repair quote from another computer business across the river. Glad to see some sharp motivated guys taking some pride in what they do. Center City Repairs has a great vibe to it, and don't make the mistake of thinking it's only laptop/iphone repairs - it is so much more. I'll be going back! - I'm lazy, and I took the time to write a yelp review for crying out loud!