I went in to have my wedding ring appraised for insurance purposes. The moment I walked through the…read moredoor I could feel the amazing energy and was personally greeted by the sweetest soul, Kaitlynn. We talked a minute and she asked if I wanted something to drink and I told her no thank you that I had just had a chocolate shake from Braum's...my favorite! I left with an appointment to come back the next week when the appraiser was there. I walked in today at 3:30 for my appointment and to my surprise, I was greeted with a chocolate shake from Braum's. That is absolutely the sweetest thing ever. Kaitlynn, Faith and the rest of the staff there go above and beyond to make you feel special and welcomed. I will now always use J. David for all my jewelry needs. And...a BONUS...I now have new friends!!!

I needed my wedding ring repaired. They were honest and were able to repair my ring…read more It was beautiful when I received it back. The staff is amazing! They make you feel like family! Everyone is so nice and helpful!

What an INCREDIBLE place for an engagement ring. It can be difficult trying to find a jewelry store…read morethat really cares about the product they're selling and who they're selling it to. Abby was responsive, hard at work, and a fantastic sales woman. I could not be more satisfied with my ring. BUY FROM ABBY!!!

I just had the most unhinged experience at their Harvard location with what I believe may be Abby's…read moreson. I took my ring in to be resized in late April. I picked it up several days later and it fit, so I left not thinking anything of it. Put it in my jewelry armoire as soon as I got home. Took it out several weeks later to put on and noticed the stone was loose. It's loose enough I don't feel comfortable wearing it, so I put it on my to-do list to take it back for the prongs to be adjusted. I called the store earlier this week explaining and they advised to bring it in. My dog got sick not an hour after I hung up so that consumed the next two days and I was unable to make it back. I went in today since I'm off work and explained and the man at the desk said he remembered speaking with me. He then inspects the ring and says it will be another $150 (on top of the $250 I paid for the resizing) to fix the issue. I explained it didn't seem logical for me to have to pay additional money for what was clearly an issue caused by the resizing. The man went on about how it wouldn't be fair to them, so I said, "Okay, I'll take my ring back, then." He wouldn't give it to me! He then said, "You have some options: you can either stand there and be hard, or you can take a seat and we can see if we can work something out with you." Appalled by his aggression and his unwillingness to hand over my ring, I stated again, "I'm good standing, and I'll take my ring back now, please." He proceeds to demand I leave "his" store, to which I replied, "I will GLADLY leave as soon as you give me my ring back." He finally returned it after I asked for the third time, all while getting even more aggressive and raising his voice about how they "don't want my business" as I was walking out the door. I was shaken by the aggression as it was, and then he started following me to my vehicle, still yelling; what, exactly, I don't know as I couldn't hear over the traffic noise. I immediately locked my doors as soon as I got to my car and left. There was a security guard there who witnessed the entire incident. I was never aggressive, never raised my voice, etc., yet was met with utterly unhinged behavior. Do NOT give this company your business. Women are clearly unsafe with this unstable man.

I came to JDavid to resize my great grandmothers ring. Such a beautiful heirloom and precious to…read moreme. From the second I walked into the store I was greeted with smiles and felt so cared for. Kinsley is very sweet. She took such good care of me and was very knowledgeable and I can't even begin to describe how wonderful, kind and talented Scott is! He's the top of the line jeweler who did such a beautiful job on my ring. The whole experience from start to finish far exceeded 5 stars. If I could give more than 5 starts I Everyone there was so warm and sweet....I will definitely be coming back for any future jewelry needs!!!

I rarely buy anything for myself but the sales staff, from the Mgr to the jeweler wanted to help…read moreme. NOT sell me but help me and I really appreciated their patience. I wasn't sure what I was looking for so we looked at almost everything in the store. Several months back, in a different state, I had purchased a tiny Diamond and Ruby bracelet, the sales counselor at j. David's found the perfect Diamond and Ruby ring to match it. As I said. The entire staff was friendly. The store is inviting and the prices for fine Jewelery is reasonable. Thank you Nate and crew for all you do. Can hardly wait to pick up my ring, Mrs. Chrisco

From start to finish, my first time into this moodys location was so great! Peggy met me with a…read morehuge smile & got my wedding ring warranty squared away along with cleaning and treating my now 19 year old wedding ring! It looks like it did the first day we got married! Will be a lifelong customer of this Moody's location. True family values & a love for their customers! Thank you Moody's family!

Thomas and everyone in the store are so helpful! My family and I have purchased from here for many…read moreyears and we recommend it to everyone!

I went here to have my gold rope fixed and they did not disappoint. They were much more affordable…read morethan actual jeweler which I appreciated and they were fast, efficient and the work was good. No matter the person I work with, they have all provided excellent service. My my necklace fix, they charged me $40 compared to $60 as quoted by the jeweler. I highly recommend if there is a need to have jewelry fixed and improved.

it was a tragedy when I dropped my Apple Watch and I broke a rare limited edition watchband. There…read moreare a few watch repair shops in town that I could've picked from, but this one was inside Woodland Hills mall. I figure I could get a pretzel while I was waiting. I'm very impressed with the customer service here. Everyone was so nice and happy to be at work. My watch was repaired in less than 20 minutes and it cost me less than $10.

I had just received a really nice watch and needed it resized to my wrist. I looked up businesses…read morein Edmond and his shop popped up on my screen. I drove out there and was immediately greeted by such a nice guy and I thought I was just going to leave it there and pick up on a later date. He immediately started working on it and wanted to make sure the sizing was perfect before I left. I will definitely use him from now on with anything watch related. It was such a quick errand, and I was on my way to do other things. I can't thank you enough and I would highly recommend this business for anything watch related.

Great Pl., David the owner is very knowledgeable with watches and has a lot of nice watches for…read moresale too and he definitely knows what he's doing. I've taken five or six watches up there for new bands and batteries. I will keep going and keep using him. He's the best around.