From start to finish, my first time into this moodys location was so great! Peggy met me with a…read morehuge smile & got my wedding ring warranty squared away along with cleaning and treating my now 19 year old wedding ring! It looks like it did the first day we got married! Will be a lifelong customer of this Moody's location. True family values & a love for their customers! Thank you Moody's family!

Thomas and everyone in the store are so helpful! My family and I have purchased from here for many…read moreyears and we recommend it to everyone!

My wife needed batteries changed in a few of her watches and we went to JewelTech after a brief…read moresearch. The lady worker provided a reasonable price and would have the three watches ready within one hour. Upon our return arrival, the watches were ready and in good working order. Subsequently I took three more of my father's watches for battery replacement. Once again, a great experience. I highly recommend JewelTech for your watch or jewelry repairs.

I've taken my rings to Suzy for 30+ years. They are the best, no nonsense, safe and professional.read more

I came to JDavid to resize my great grandmothers ring. Such a beautiful heirloom and precious to…read moreme. From the second I walked into the store I was greeted with smiles and felt so cared for. Kinsley is very sweet. She took such good care of me and was very knowledgeable and I can't even begin to describe how wonderful, kind and talented Scott is! He's the top of the line jeweler who did such a beautiful job on my ring. The whole experience from start to finish far exceeded 5 stars. If I could give more than 5 starts I Everyone there was so warm and sweet....I will definitely be coming back for any future jewelry needs!!!

I rarely buy anything for myself but the sales staff, from the Mgr to the jeweler wanted to help…read moreme. NOT sell me but help me and I really appreciated their patience. I wasn't sure what I was looking for so we looked at almost everything in the store. Several months back, in a different state, I had purchased a tiny Diamond and Ruby bracelet, the sales counselor at j. David's found the perfect Diamond and Ruby ring to match it. As I said. The entire staff was friendly. The store is inviting and the prices for fine Jewelery is reasonable. Thank you Nate and crew for all you do. Can hardly wait to pick up my ring, Mrs. Chrisco

I went here to have my gold rope fixed and they did not disappoint. They were much more affordable…read morethan actual jeweler which I appreciated and they were fast, efficient and the work was good. No matter the person I work with, they have all provided excellent service. My my necklace fix, they charged me $40 compared to $60 as quoted by the jeweler. I highly recommend if there is a need to have jewelry fixed and improved.

it was a tragedy when I dropped my Apple Watch and I broke a rare limited edition watchband. There…read moreare a few watch repair shops in town that I could've picked from, but this one was inside Woodland Hills mall. I figure I could get a pretzel while I was waiting. I'm very impressed with the customer service here. Everyone was so nice and happy to be at work. My watch was repaired in less than 20 minutes and it cost me less than $10.

I was referred to this jeweler by Jarreds, and was somewhat reluctant. But he did an amaxing job up…read moresizing my wifes anniversary ring. His wife was very polite and helpful and getting us in for the repair. Job was complete in a little over 24 hours. I highly recommend Henry's Fine Jewelry, dont hesitate hes amazing!

From the owner: 3D CAD, laser welding, jewelry repair, remounting, glasses repairread more

What an INCREDIBLE place for an engagement ring. It can be difficult trying to find a jewelry store…read morethat really cares about the product they're selling and who they're selling it to. Abby was responsive, hard at work, and a fantastic sales woman. I could not be more satisfied with my ring. BUY FROM ABBY!!!

I just had the most unhinged experience at their Harvard location with what I believe may be Abby's…read moreson. I took my ring in to be resized in late April. I picked it up several days later and it fit, so I left not thinking anything of it. Put it in my jewelry armoire as soon as I got home. Took it out several weeks later to put on and noticed the stone was loose. It's loose enough I don't feel comfortable wearing it, so I put it on my to-do list to take it back for the prongs to be adjusted. I called the store earlier this week explaining and they advised to bring it in. My dog got sick not an hour after I hung up so that consumed the next two days and I was unable to make it back. I went in today since I'm off work and explained and the man at the desk said he remembered speaking with me. He then inspects the ring and says it will be another $150 (on top of the $250 I paid for the resizing) to fix the issue. I explained it didn't seem logical for me to have to pay additional money for what was clearly an issue caused by the resizing. The man went on about how it wouldn't be fair to them, so I said, "Okay, I'll take my ring back, then." He wouldn't give it to me! He then said, "You have some options: you can either stand there and be hard, or you can take a seat and we can see if we can work something out with you." Appalled by his aggression and his unwillingness to hand over my ring, I stated again, "I'm good standing, and I'll take my ring back now, please." He proceeds to demand I leave "his" store, to which I replied, "I will GLADLY leave as soon as you give me my ring back." He finally returned it after I asked for the third time, all while getting even more aggressive and raising his voice about how they "don't want my business" as I was walking out the door. I was shaken by the aggression as it was, and then he started following me to my vehicle, still yelling; what, exactly, I don't know as I couldn't hear over the traffic noise. I immediately locked my doors as soon as I got to my car and left. There was a security guard there who witnessed the entire incident. I was never aggressive, never raised my voice, etc., yet was met with utterly unhinged behavior. Do NOT give this company your business. Women are clearly unsafe with this unstable man.

Went in to have a prong fixed on my wedding ring, they gave me a estimate of $225.00. I thought…read morethat was kinda high. We have done business & bought numerous pieces of jewelry in the past from this store. I told them I would think about it , so I waited about 3 weeks, my husband said "just go have it fixed." So i took it back into the same store, talked with the same woman, they took my ring & before I got back home I got a call saying since gold had gone up so much it would now be $450.00. FOR A PRONG? I went back & got my ring. I was furious. I stopped by JDavid jewelry in BA they would fix it for $193.00. Guess who has my business now. This would never had happened if Robert were still alive & manager of Moodys. I will NOT EVER REFER ANYONE TO THEM AGAIN & WILL NOT BUY ANOTHER PIECE OF JEWELRY FROM MOODYS.

This Woodland Hills location use to be great with customer service & follow up. It has been almost…read more3 months since I placed an order & still have not received. Went in person during Nov and placed order. Never heard anything then followed up in Dec when I was told thier vendor hasn't return calls --- aka they forgot to place the order. Now Feb and half a dozen calls to the store telling me they will follow up and call me right back which they never call back. I would give zero stars if an option. On the opposite side, the Utica Square location is exceptional with great employees and customer service. UTICA SQUARE 5STARS Woodland Hills 1 Star