CarSense is awesome! I was buying my first car after finally getting my license (at age 30!). My…read moredad has bought a few cars from the CarSense in Cranberry and always had a great experience, so he recommended I check the Robinson location out since it's closer to me. First, their website is super easy to use to help you see their current inventory and search/filter by make, model, price, mileage, and even special features. If you create an account, you can also save cars and come back to review and compare them later. They had several hatchbacks in my price range available. I called a few days before I wanted to come to the dealership and spoke with Jaison, who was super friendly and easy to work with. He talked to me about what I was looking for and even sent me a video of one of the cars I was very interested in. When I came out to the dealership, I wanted to test drive some alternatives. Jaison had told me he wouldn't be there when I was planning to arrive, so I worked with Jon, who was also very nice. Jon gave me three cars to test drive, and I ended up going with a 2015 Chevrolet Sonic. It looks brand new and has under 20K miles on it. I'm an idiot and forgot my checkbook at home, but Jon let me fill out all of the paperwork so I would just need to come back in the morning with a check. It took under two hours to test drive and choose a car and do the paperwork, and then 15 minutes for me to get it from them this morning. A few things to keep in mind: 1) They do NOT haggle. It's not what they do, and they're literally not allowed to do it. This isn't a bargaining thing; they just don't do it. So be prepared to pay the exact sticker price. 2) Their financing is based on the vehicle that you choose, so you can't apply before you choose a car. I ended up getting financing elsewhere because I wanted to have a check with me before I went.

This Carshop has the worst service I've experienced in decades. I dont know who bought or took over…read morecarsense Robinson, but they're awful. It tookseveral phone calls just together through to the service desk. I made an appointment for 7 weeks in advance for the annual inspection. The inspection went well, I only needed one tire to pass, and they didn't have it in stock so I was asked to call back. Again it was impossible to get through to the service desk. I got a message to buy a medical device or it went straight to Car Shop Cranberry. When I spoke with someone at the Cranberry location. I was told they couldn't make any appointments for the Robinson service desk, and they couldn't transfer me to the Robinson service. The clerk said the Robinson shop phones "didn't work". I was going to go into the Robinson service area in person, but on the way, I drove by 5 tire stores. I'll make an appointment at one of those businesses for my one 129.95 tire. And Carshop has lost our entire family's business. We used to only buy our cars their and always had a great experience. Maybe 3 cars bought there in ten years doesn't mean anything to whoever changed Carsense to Carshop. But im not buying a car from someplace that doesn't have phones that work.

Happy, Happy, & Happy…read more I couldn't be more pleased with this recent car shopping experience - I've had a few in 45+ years. A family member strongly suggested talking to Josh at the Ohio Valley Dealership after deciding to purchase a Honda CR-V at the suggestion of my mechanic. The dealership's online inventory helped in the decision and changed my mind about which model when that "Certified" word appeared on the smaller 2020 HR-V Sport. By chance the next day my neighbor took me for a ride in her Honda and I immediately put $ down to reserve that certified car. No regrets weeks later - it looked showroom new according to our son on the day to drive it home. Josh was wonderful in providing a book manual, and details about the car, including Carvana's report, and Ohio Valley Honda's warranty.

We were on Vacation in Ohio... decided to look for a used Crv that morning before leaving our…read morecabin.. found a low mileage 06' at Ohio Valley, called, they saved the car for us to look at for the next couple hrs... got a fantastic deal here!... we had a blank check with us and had to use a credit card also to cover the total cost ... very helpful, car was cleaned like new.. we didn't put it on the road till a few months later.. been driving it every day since Jan... couldn't be happier with this purchase.. they called us last week -out of the blue just to ask how the car was, if we had any concerns, wasn't expecting that.. seems an Honest car dealership.. Great experience here !

Took my 2018 F-150 in for service and several recalls. After getting the truck back I found that my…read moretailgate was smashed. I called and reported the damage and to tell them the work they did, didn't fix the problem. The service Dept did take pictures of the damage and gave the information to "his boss". Got a phone call back saying there was no way they could of caused the damage. They said they didn't cause the damage and would not take care of it but would give me an estimate on getting it fixed. NO Thanks, I will go some where else!!! I did NOT buy the truck off of TEAM and now I will never go to TEAM for ANYTHING. They do NOT stand behind their work. If anyone has to use their service department I would take before and after pictures of your vehicle!

This dealership is the biggest "farce" in Steubenville. The service department in Wintersville is a…read morecomplete rip off. I have owned 8 cadillacs in my lifetime and this experience with Team sucks. I spent over 3500.00 in repairs for my car in last 4 months and they still can't get it right and they don't honor the implied warranty. They are inept all the way around.

I would like to commend RAHZy Jordan for her efforts and dedication in helping my husband to…read morepurchase his new vehicle. Also the entire team was very professional and helpful in this process. Again Miss Jordan did an amazing job and I would recommend you to stop by and let her help you as well with your new car purchase.

I reviewed the car inventory on their website and found two vehicles that I was interested in. I…read morecalled and made an appointment with DeAndre. We went and test drove the cars. And it was a really simple process. I was able to read the Carfax, the maintenance history, etc. and we ended up buying a Hyundai Kona that was a year old and the process was super easy. I had already gotten preapproved by my credit union but actually the finance steel that they got me was a little bit lower interest rate. I highly recommend Enterprise car sales in Robinson.

This was the shop selected from our insurance company after we had a collision with a deer which…read morewas primarily hood damage and it took them over a month to get my SUV repair it went past my rental agreement, which had to come out of my pocket and then as soon as I got it back, the oil light was flashing and we brought it back the next day to be told that they didn't have wrenches an OBD2 scanner. meanwhile, they somehow use something to scan my car to see what was wrong with it !? odd... all they seem to want to do is get me out of the door without fixing repairing or offering any services to me.

Paid top dollar for a one year old "Certified Pre-Owned " Tahoe that was described by sales manager…read more"as good or better than new". Realized after we bought it that it sat noticeably higher than other Tahoes. Turns out that it had an aftermarket lift installed. It never should have been sold as Certified with any aftermarket modifications. They removed the lift but the vehicle has had shudder and vibration intermittently since we got it. Several trips to their service department and they "can't reproduce the problem " and claim there is no problem with the vehicle. This is our fifth Chevy/GMC full size SUV and I have driven several other new vehicles. I know what is normal and abnormal vehicle behavior. Also, they told us that two maintenance visits were included. When we took the vehicle for the prescribed maintenance, only the oil change and tire rotation was covered. They charged $60 for a cabin filter that was part of the manufacturer maintenance schedule. DON'T BUY FROM WASHINGTON CHEVROLET.

We needed a farm truck and happened to drive by OMG. They had a nice 2007 Dodge pick-up. We were…read moreable to test drive it and take it to a local mechanic who assessed it for us. Price was very fair and Dan Sales was very helpful and straightforward. Appreciated their service.

sold me a rusted out car beyond repair. I bought the car a month ago and it has a gas leak that…read morecan't be repaired. The car also won't pass emissions in AZ. car should not have been sold to me, I don't recommend

I called with a unique situation, as our car had been backed into by a semi causing body damage to…read morethe front of the vehicle. The bumper was duct taped on to prevent it from falling off, and our inspection was due this month. The trucking company has been ignoring all attempts to reach them. I was told to swing by the day before to talk to Justin, the service foreman, to determine if anything can be done as a stopgap until repairs can be made. Justin came up with a game plan, but he knew he'd be off the when I brought the car in, so he talked to Robert and some other guys who were on that day about the game plan. They agreed that bolting the bumper to the frame would keep it secure and follow inspection requirements. When I showed up to get the work done, Noah was looped into the plan, and the 3 of those guys literally saved my sanity and ability for my daughter and me to get to work while our insurance company now battles with the trucking company. Robert was the guy who made the repair that allowed them to proceed with the inspection. After 11 days of getting ignored and being given the run around by Western Express trucking, I seriously could have hugged all 3 of them and when they lent a hand. My husband and I have always had excellent service from your dealership, but these 3 men went above and beyond yesterday at a time of great need, and I can't thank them enough.

Service Department won't pick up the phone, won't respond to an issue or complaint in followup to…read moreservice. Won't answer calls made by landline, cellphone, their own online chat window or email, all tried on the same weekday during regular open hours. ZERO RESPONSE to a serious safety issue. This is why I left Brewer services years ago, but the new faces and names are using the same policies and toolbox as the old ones. I'm sorry I gave them another chance. If they ever contact me, I'll update with what they were willing to do or make it right. If they can convince me of some integrity I might even delete the review. Edit: they eventually did call back. My wife took the car in to address the safety issues they failed to either own or remedy. Within 1 mile of leaving the service department, my wife driving noticed the hood of the car undulating at 40mph. She pulled over and discovered the hood only secondary latched and not closed all the way. After calling to report this, their rep called u and said "they were never under the hood" so if you you want a picture of what dealing with them will look like, this is it. I'm done with them.

I have purchased several vehicles throughout the years from TEAM Toyota. Always a pleasant…read moreexperience with both sales and service. Timely, professional and proficient. Living in Weirton, it takes me less than 10 minutes to get there.

Worst Collision Repair shop ever. let's start with they holding my car for 2 extra months past the…read moredate I was supposed to get it back because "we ordering parts" when It was suppose to be a simple repair. Or the fact of I had to wait 2 months before they even considered fixing it, WOULDN'T RECOMMEND here for repair take your chances & money someone else