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    Star Mortgage

    5.0 (5 reviews)
    Open 8:00 am - 6:00 pm

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    Bank of Easton - Washington Street office

    Bank of Easton

    (2 reviews)

    As first-time homebuyers, we learned pretty quickly just how much people wanted to take advantage…read moreof young adults in the real estate marketplace. Here we were trying to make our first solid investment as soon-to-be husband and wife, and our happy pre-wedding months were spent in not-so-happy ways: being haggled by mortgage brokers, insulted by corrupt real estate agents, and taken advantage of by contractors bidding for work. We battled nonstop for 3 months on the purchase of a single-family home in Easton. The white picket fence dream was not the storybook tale we had always pictured and we knew we needed a teammate who would advise us with honesty and respect. Just because we had never purchased a home before, didn't mean we weren't educated, qualified and capable. We were! But most people surrounding the homebuying process didn't care about that; they only cared about getting the biggest bottom line possible. Margaret Murray was both that necessary teammate and teacher for us. She guided us through the lending process step-by-step, defended us, and became genuinely interested in our overall financial success. She saw the potential of our fresh careers, appreciated that we were buying a home we would have to put some hard work into, and respected our questions: even when we needed her to explain her answers multiple times over. When you think about it, you want a lender to be invested in your whole financial package because when they take care of you, you ultimately will bring them more positive business. Margaret gets that. The Bank of Easton will be all the more successful because of her. We know we will be bringing them our business in the future. Margaret helped us far beyond the scope of her job description and, because of her commitment, to say we trust her would be an understatement. We value the friend and confidant we have found in Margaret. You cannot put a price on the peace of mind we found in working with her and the Bank of Easton. She returned all documents and communications with incredible speed and attention to detail and ultimately got us in the door of our fixer-upper dream home the weekend of July 4th: a true independence day for all of us. The closing was actually bittersweet in that we would now not have to call and email Margaret everyday. So we do still check-in from time to time. We send her pictures of the updates we make to the home and stop by her office anytime we deposit into our checking account. How many other banks could you say that about? Oh, and did I mention the entire branch clapped when we signed the last official page at the closing? We are thrilled to have been welcomed to Easton as a part of the Bank of Easton family, and look forward to raising our own in the home they helped us purchase. Thank you all!

    Staff is tooooo busy to offer help to customers. As I went in with a large amount of funds to open…read morean account, no one offered help and when I asked the girls in the front for help, they didn't seem too enthusiastic to help and I got the impression that I was interfering with there chat time they were having among each other. While I was recommended to someone at the that specific bank and inquired about the employee, the girl at the teller gave me quite a nasty look and implied that she had no idea who I was talking about (while the personnel I was inquiring about was out that day). This bank missed out on a good customer, too bad its too much effort to put potential customers first for the girls at this bank.

    Star Mortgage - mortgagelenders - Updated August 2026

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