I worked with Levenbaum through Arbella and had a great experience. Handling claims was easy and…read morethey helped me out when I moved multiple times and had to change my garaging address with the RMV. I also found their insurance more affordable than a lot of other options. I would definitely recommend them!

I have been insured with H. Levenbaum and the service has always been top-notch. The agency has…read moreresponded to my questions in a prompt and professional manner and always present me with great information and options when it comes to my automobile and home coverage. Stephanie Renrick in particular has been of tremendous help and she is friendly and very knowledgeable when it comes to the in's and out's of the insurance industry. Stephanie is always accessible and she is genuinely interested in helping her clients and keeping them informed.

Eagle Trust has wonderful, hardworking people (who pick up the phone! promptly reply to email!) and…read moreI have trusted them to with my car insurance (and now condo insurance) for years. Thank you to Cindy for always taking the time to look up the best rates and sending over my policy while traveling (such a fast response). Highly recommend!!!

I have been working with Eagle Trust for the last 6 years, since I moved to the Boston area. Ivone…read morehas helped me numerous occasions change, renew, and update my auto and condo insurance policy. She consistently got me the lowest quotes compared to insurance giants like Progressive and Geico and even got me significantly lower rates than other agents in the area. I recently moved away from Boston and Ivone is still helping me with insurance for my rental property in Boston. Thank you, Ivone and Eagle Trust for all your support the last several years!

Excellent experience. We needed some documents notarized and received a quick reply to our request…read more Pleasant, organized, and quick to respond! Thank you!!!

Stephen was extremely helpful in switching my home, auto, and umbrella to a new insurance company…read more He got us a fantastic rate that was way cheaper than what we were paying previously. He did all of the leg work with setting up the new insurance and cancelling the old one. He asked the right questions to get the rate as low as possible and told us what are good options vs costly less utilized ones. Super responsive via email, even writing to us on a Holiday. Made it so easy. Can't say enough positive things about the experience.

I was stuck and needed someone to explain my special circumstances and Skye(?) was patient and…read moredetailed! The customer service was so good that I will give them my business when I straighten out my circumstances!

I cancelled my policy with them but they billed me anyway. I called twice to speak with them about…read morethis, they promised to reverse the charges but never did. I had to file a complaint with Allstate itself in order to get anything done. In reading other reviews about this agency it seems I am not alone in seeing this kind of thing. Find someone else to fulfill your insurance needs is my advice.

I had my homeowners and auto insurance with Arbella for many years. Recently I changed to Geico…read morefor the auto insurance because it was half the price. The only two claims I have ever had with Arbella were two homeowner claims in the last three years (for $16k ice dam damage in 2015 and $7k for damage from a pinhole leak in a copper pipe) but this was enough for them to decide (at first) not to renew my policy. After posting this review on Yelp! I received a phone call from Bearingstar Insurance, agent for Arbella. They have now offered to renew my policy and I have accepted their offer. I am grateful for their follow-up to my complaint on social media, although it would have been even better had they listened the first time when I called them up after receiving my notice of non-renewal. I have therefore raised my rating to three stars and thank Megan (who commented on this review) for her assistance in this matter.

Well, their client tried to kill me when totaling my car in November 2025. They made me go 42 days…read morewithout a car. I'm trying to be reimbursed for my rental car that I had to pay out of pocket for because Arbella WOULD NOT accept liability even though my police report CLEARLY STATED THEUR CLIENT IS 100 percent at fault. So now, not only did I lose an $8k vehicle they've stuck me with a $2600 rental car bill. I asked to be contacted by a supervisor because David was NO Help. He just ghosted me not once but 2 times! I wouldn't use this insurance company. Considering I could have died. I was lucky to not get injured but we were both going about 40miles an hour for an almost head on collision. You're going to have to fight to get your money. And looks like they're sticking me with a bill their client is liable for. The photo is HER car!

Great customer service, the agent I worked with listened to my specific circumstances and found me…read morean affordable plan that still provided adequate coverage. I will absolutely be sticking with verity for all of my insurance needs. if you are looking for high quality insurance at the right price, verity insurance is the place to go!

From the owner: We shop you with over 40 insurance carriers to find you the most affordable price with great…read morecoverage

In my 33 years of driving, I have had 3 different insurance companies and almost never needed them…read more In the last year I was rear-ended in my new truck and then a year later the same truck was stolen from me in Canada. Safety handled all aspects of the crash promptly and fairly. When my truck was stolen Safety made me whole. They were very fast and fair from beginning to the end. As an attorney I can tell you dealing with insurance companies can be difficult, but I need to give credit where credit is due. Safety was superb.

1 Star. After 20+ Years, This Is How They Treat a Loyal Customer…read more I've been a customer of this insurance company for over 20 years. Two decades of paying my premiums and never missing a single payment. I recently changed bank accounts and did exactly what I was supposed to do. I logged into their website and updated my payment information. Apparently, they failed to properly process the update. The result? My payment didn't go through for the first time in more than 20 years. Instead of contacting a longtime customer and giving me an opportunity to correct what was clearly a payment-information issue, they canceled my insurance, dropped me as a customer, and charged me late fees on top of it. Twenty-plus years of loyalty apparently means absolutely nothing to this company. What makes this especially unacceptable is that I UPDATED MY PAYMENT INFORMATION. I didn't ignore a bill. I didn't refuse to pay. I didn't suddenly stop making payments. Their system failed to properly process the banking information I provided, and somehow I'm the one being penalized for it. If this is how they treat someone who has been with them for more than two decades and has a spotless payment history, imagine how they'll treat you when you actually need them to work with you. Customer loyalty clearly means nothing here. After 20+ years, they lost a customer over a single payment issue caused by an update to my banking information. Absolutely disgraceful customer service.