Smoller has been a great Agency to work with. Jessica was my person but has since been promoted…read more Now I have Becky and she is a rock star Agent. Was receptive to getting me the info I needed in a timely manner. I highly suggest her as your new agent.

I got home and additional valuable insurance through Smollers, and the process was very smooth and…read moreeasy. They got me the best quote of the 3 agencies I spoke with. I was on a tight turnaround for our lender, and they were very accommodating. Someone acknowledged my request for a quote on a weekend day, and we had a quote by the next business day. Taylor Goodwin has been great to work with, responsive, prompt, accommodating, answered all my first time buyer questions, and proactively made sure the lender had everything they need for our approval.

This isn't even my insurance agency, though they're affiliated with my agent in some way that I…read moredon't quite understand. Anyway, the office is closer than my agent. I stopped by because I needed some help navigating an RMV procedure/forms. Not only was Alan happy to help me, he was full of useful advice and just generally very personable. I'm thankful for the patient, thorough help I received and left the office very impressed! Absolutely recommend!

Worst insurance agency ever!…read more I needed insurance same day, and at the time Massachusetts had an outdated requirement that auto insurance policies be received wet ink signed by an agent to be considered valid, so most of the better carriers (Progressive, Geico, Amica) were out of the question. I called to get a quote and was told if I wanted a policy that day I needed to head to the office in a hurry because the only agent there wanted to head out early (2pm on a weekday). This should have been my first clue! I got a policy and and paid the 20% down, as I didn't have $1000 in cash on me (no checks/no credit cards accepted here). When I called up a few weeks later to see where to send the rest of the $, the agent was completely rude and acted like I was an idiot for not knowing to send it to Encompass (his agency) instead of him. When it came time for renewal, I got a good laugh. Their offer for renewal was 175% the average of their competitors. $1400 for a policy I could get from Progressive for $800? DENIED! I switched, called to cancel and was hung up on once I told them I would not be renewing and was switching to Progressive. Ok, that's professional... If that were the end of it, they would be getting a 3-star review. Maybe 2 at the worst. Flash forward 9 months, I am receiving daily calls from CCS, their debt collection outsourcer. They never cancelled my policy and are hunting me down for $120 (first month's premium before they default-cancelled my policy). In the past 3 weeks I have had to call 6 different "divisions" of Encompass, all while getting morning & evening wake-up calls from CCS, to get this matter resolved, and each one of them keeps trying to push me back to Central Square, claiming it is the agent's responsibility to process my non-renewal. Agreed! Get him to do it then or drop him as an authorized agent! Bottom Line: Both Central Square and their agency (Encompass) are the worst insurance providers ever -- both on price and on service. The Massachusetts Commissioner of Insurance should shut these guys down!

I work at a local car dealership, and have interacted with a lot of customers from the area who use…read moreBrian. I have to say he is one of the easiest and most professional to work with. I've seen countless examples of him meeting his clients at the dealership when they have issues, or need to change coverages with the purchase of a new vehicle. Some insurance companies can be very difficult to deal with, and it's not always smooth when customers need to get a car insured at the end of the day, or make complicated changes to their coverages....so I'm always delighted when they tell me they work with Brian McMahon and I can count on things going flawlessly!

Dear all, I have…read morebeen Brian's client since 2005. From day 1, he has always been terrific!! He is available, responsive, and he answers questions very thoroughly. I don't know how he does it! I couldn't recommend him more highly. I use him for my auto insurance and my home insurance. My son now uses Brian as well. We are all very happy to have Brian taking care of us. Michele J.

I recently switched all 8 of my policies ( Auto, Home & Liab) to Peter Beatrice Insurance…read moreAgency... the service was impeccable and the savings was amazing.... I'm so impressed with this agency and couldn't be happier....

I have been using Beatrice Ins for a few years and I have to say they are by far the most…read moreaccommodating and attentive insurance agency I've dealt with in my many years on this weird planet. They are honest, personable and quick to address any issues or circumstances you may have. I've thrown some crazy scenarios at them and they've always come up with cost-effective solutions. Not to mention, they always find ways to beat the price of those big name companies you see advertised on TV. Let them do the work for you. They do it with pleasure, at no extra charge...that's personalized, friendly, reliable service. Which is honestly hard to come by these days. And as Greg said, I think Sue must have been having an 'off' day.

I purchased Home and Auto Insurance through Cataldo in 2015. They were fine. I wasn't amazed with…read moretheir options or their service but whatever. It was solidly average. In 2016 I switched to a new agency. We told Cataldo we were taking our business elsewhere. I told my mortgage company not to pay any escrow out to the policy with them just in case. Our new insurance agent contacted Cataldo to let them know.... 2016- Cataldo sends in an auto payment request to our escrow account. Which gets paid. Causes months worth of headaches as my mortgage company tries to increase my mortgage payments to cover the escrow "shortage" created by double paying for home insurance. We got the money back eventually but it was a huge hassle. 2017- We get ANOTHER renewal notice in the mail from Cataldo. We call and leave them a message "Hey, we aren't your customers. Don't submit this." Our new insurance company tells them "Hey, they aren't your customers. Don't submit this." But today I see that my mortgage company (again in direct contradiction of what I told them to do) has paid out for insurance in the amount of the policy we told Cataldo not to submit BECAUSE THEY DON'T REPRESENT US ANYMORE. Buyer beware folks. Apparently, they never let go.

I switched to Cataldo R M Insurance last year. I was moving to a new city and I wanted to get an…read moreupdated quote on my auto insurance. I brought the owner my policy for him to review and give me a new price. He doubled my coverage and I ended up paying $20 less than my current company! The owner is one of the classiest guys I have ever met. He was kind, compassionate, and re-assuring. His relaxed and family oriented approach was a refreshing sight in such a competitive industry. I ended up recommending this agency to some friends and family. The owner, lived up to his fair reputation and actually informed a number of my referrals that they were better off staying with their provider and that their coverage was sound. I will always, always, ALWAYS tell people to just go here and have a conversation about your coverage. They will give you an updated quote and an honest answer. They will not disappoint.

This insurance company over charges ridiculously. I have been with them since I bought my house 20…read moreyears ago. I happened to be talking about my homeowner's insurance with my mother and she thought I was being over charged. She asked her insurance agent to give me a quote and he is going to save me almost $1000.00 a year. I am so mad that I have stayed with them for all these years. I will be leaving and never coming back.

Everyone that works there is very helpful and friendly! They answered all my questions and made me…read morefeel comfortable while being in the office and setting up my insurance. Great staff!

Dana has been my financial advisor for over 20 years. It's great to have someone who's…read moreknowledgeable and personable, and who I can trust. He guides me on financial matters and gives me peace of mind. He and his staff always have the client's best interest in mind. I highly recommend Dana and the services provided at AFG.

Dana was extremely professional and knowledgeable, always quick to respond to any questions or…read moreconcerns that I had. He went above and beyond to ensure that I was well informed regarding my finances. I'm very happy with the service that he and his team provided.

I've been dealing with this company for almost 20 years now. They provide amazing service and my go…read moreto guy over there is Tim. He is always quick with a response and keeping things headed in the right direction! With their wide array of offerings you will be pointed in the right direction each and every time.

I had a great experience working with Timothy Halpin /Commerical Lines agent. I contacted the…read morecommercial lines department as I needed one thing done. Well that one thing turned into a few due to what was needed on the COI wasn't on the policy. Tim stepped in did the "right " thing and was able to work his magic and get me the COI with all correct information before the end of the day. He was professional, courteous and very helpful. I know who to ask for if I have to contact this agency for a COI or Binder again! You rock! Jodi Baptiste Loan Analyst II