I worked with Levenbaum through Arbella and had a great experience. Handling claims was easy and…read morethey helped me out when I moved multiple times and had to change my garaging address with the RMV. I also found their insurance more affordable than a lot of other options. I would definitely recommend them!

I have been insured with H. Levenbaum and the service has always been top-notch. The agency has…read moreresponded to my questions in a prompt and professional manner and always present me with great information and options when it comes to my automobile and home coverage. Stephanie Renrick in particular has been of tremendous help and she is friendly and very knowledgeable when it comes to the in's and out's of the insurance industry. Stephanie is always accessible and she is genuinely interested in helping her clients and keeping them informed.

By far thi most un professional insurance company I have ever deal with…read more awfully RUDE.... These staff located at the Uphams corner in Dorchester MA needs to realize that your job is to provide customer service to the public. If you dont like it guess what; this is not the job for you. Your getting pay to provide your clients with customer service and answer any question or corcern they have. One of the many reasons why hispanic ppl have such a bad rep! I'm taking my service else where.

I cannot recommend this agency highly enough. After many years of living in the city and using…read morepublic transportation, I finally got my first car last year. I dreaded many aspects of the process, not least of which was insurance. But I quickly discovered this agency via Yelp and it lived up to all the 5-star reviews, and even surpassed my expectations. Simply put, they do it all for you, making the process as easy and painless as possible. After collecting my information, they found the best rate for my needs, set everything up with the insurance company, sent me the paperwork for a signature, handled the payment via credit card, and emailed me my policy. Couldn't be simpler. When my policy was up for renewal this year, they contacted me and handled everything, even finding a cheaper rate with another company. I never had to visit the office, it was all handled via phone and email. Plus, I did plenty of research on my own and could not even come close to the rates they found. The representative I've personally worked with is Kristen Soo Hoo and she is the epitome of professionalism and kindness. This place is simply top notch and I highly, HIGHLY, recommend utilizing their excellent service.

I have been working with Kristen over the past year on renters and car insurance. It has been such…read morean easy experience. She is super responsive via email and very helpful. Massachusetts is a state with a lot of hoops to jump through when moving here and she helped us navigate them very easily. We are moving again and she is once again being super helpful with cancelling our plans. Highly recommend working with this agency!!!

I got the coverage that I wanted at a price that I can afford fast efficient no hassle or pressure…read morefrom sales representative but thry do stay on youl via email lol I told the rep that I had to purchase insurance with Liberty Mutual so that they didn't have to do so many Limu Emu Libitty Bibitty commercials. Thanks for a nice experience!

I had a great experience with them for home owners insurance. Easy to set up best of 12 quotes that…read moreI got

Their service was great when I first signed up. However, the next year, when I have questions about…read morerenewal my policy, I emailed the agent who helped me to sign up several times and never heard back from her. I then call their office line - it always goes to the voice mail and I am still having a hard time to talk to a real person who can actually help me with a simple question. Very poor service. I need to find another insurance agency next year.

Great service upfront but SCAMMY on the backend. Avoid at all cost!!!…read more Cancelled my insurance in August of 2019, have the email communication and a signed doc to confirm and thought it was all taken care of. Come March, I get an automatic email about my renewal. Immediately emailed back to remind them I had cancelled last year - no response. Automatic email in April telling me I will be charged for my renewal. Called and email them again - no response despite getting an auto reply that my email triggered a service ticket that I will get a response in 24 hours. Figured they were slow to respond because of covid and followed up again earlier this week (two weeks later), again another email notification but nothing. I have emailed customer service, the account manager I worked with (Ann) and Alexis and have also left messages. Radio silent. Ive been trying to get in touch with them for TWO MONTHS to remind them I cancelled my policy SEVEN MONTHS ago and have the paperwork for it but have yet to hear back from ANYONE at Click. Currently trying to get these fraudulent charges removed by my bank. Avoid this headache, just don't bother with these guys.

Great customer service, the agent I worked with listened to my specific circumstances and found me…read morean affordable plan that still provided adequate coverage. I will absolutely be sticking with verity for all of my insurance needs. if you are looking for high quality insurance at the right price, verity insurance is the place to go!

From the owner: We shop you with over 40 insurance carriers to find you the most affordable price with great…read morecoverage

If I could give him 0 stars I would…read more I moved to MA from California and Bobby was happy to take my full years payment for car insurance. However, after being provided with my complete driving history (which is less than stellar) and giving me a quote for a year, which I paid in full, I was notified less than 6 months later that I owed more than triple what the original quote was because my rate had increased. I have not had any incidents. Since this has happened (in August.. it's now December) I have called him probably at least 20 times. Emailed him at least 5 times. No response. Unless he's dead, there's no excuse. Upon calling the company, they told me they had no record of my incidents and they have on record that I started my driving career in 2012 (I started driving in 2006 and gave him my drivers license number from back then in a different state!). The company claims he needs to be responsible for refunding me and adjusting my history since the customer service people don't have licenses and another agent isn't able to alter what another agent has done. So since he wont respond to me, I'm currently uninsured and out an extra $900 that was stolen from me by his wrongdoing to keep my insurance for an extra month! Additionally, I got my car inspected per his instructions but I emailed him and snail mailed the inspection forms and I never received my stickers from him either so they have my on record as not being inspected. JUST TRUST ME AND DO NOT BUY INSURANCE FROM BOBBY LAU IF YOU VALUE YOUR MONEY.

Eagle Trust has wonderful, hardworking people (who pick up the phone! promptly reply to email!) and…read moreI have trusted them to with my car insurance (and now condo insurance) for years. Thank you to Cindy for always taking the time to look up the best rates and sending over my policy while traveling (such a fast response). Highly recommend!!!

I have been working with Eagle Trust for the last 6 years, since I moved to the Boston area. Ivone…read morehas helped me numerous occasions change, renew, and update my auto and condo insurance policy. She consistently got me the lowest quotes compared to insurance giants like Progressive and Geico and even got me significantly lower rates than other agents in the area. I recently moved away from Boston and Ivone is still helping me with insurance for my rental property in Boston. Thank you, Ivone and Eagle Trust for all your support the last several years!