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    Star Motel

    4.0 (1 review)

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    5 years ago

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    Holiday Inn Express Madera-Yosemite Pk Area - This is the evidence.

    Holiday Inn Express Madera-Yosemite Pk Area

    3.2(40 reviews)
    13.8 mi
    $$

    Clean and spacious. Continental breakfast buffet included for up to 4 ppl in a double queen bed…read moreroom. Stayed one night during the weekend and thought it was overall a convenient place to crash and fair value. Breakfast included: - cereal - oatmeal - scramble eggs - biscuits and gravy - turkey patties and pork sausage - assorted breads, packaged muffins and cinnamon rolls - juice fountain, milk in the refrigerator, and yogurt There was also a simple fitness center (has a water dispenser inside, cold and room temperature water) and a pool onsite with a hot tub. At night the staff got very busy cuz it seemed like only one person was covering everything. But they are friendly and helpful. Can ask the front desk for free toothpaste and toothbrush. One notable con is that there were no hot water kettles nor a hot water dispenser in the lobby (except during breakfast). (How do u drink the teas?) Hot coffee was available in the lobby and in the room using a Keurig machine. Ended up using the microwave to heat up water.

    To anyone thinking staying in this hotel, please do not…read more This message is for the owner, manager, and supervisors of the hotel. I regret so much staying at your hotel Saturday, Sunday, and Monday. Last year, same thing happened the staff did not clean my room and this time no one clean the room either. We also had No hot water. We had a very bad experience in this hotel. We stayed three nights and no one clean the room. We used the same dirty blankets and towels. For the readers, please consider finding a different hotel! We the customers need great customer service and respect! I hope you re-train your staff to make sure to clean all rooms everyday. Make sure to chance the beds and provide clean towels and blankets! Attached are the pictures!

    Photos
    Holiday Inn Express Madera-Yosemite Pk Area - Restroom not clean

    Restroom not clean

    Holiday Inn Express Madera-Yosemite Pk Area - Room not clean and organized

    Room not clean and organized

    Holiday Inn Express Madera-Yosemite Pk Area - Fitness center's water dispenser

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    Fitness center's water dispenser

    SpringHill Suites Madera - 2 queen room...well-kept and clean..

    SpringHill Suites Madera

    3.5(103 reviews)
    17.2 mi
    $$

    located in madera along the 99...mutiple meetings up and down the central valley and springhill…read moresuites madera located in the middle...free parking and no issues finding a spot...easy check-in at the counter (bonvoy app check-in available)...bottled water is provided sometimes, but ask if none is offered....rooms on weekdays were about $150 a night...hotel is very well kept....rooms were clean and everything in good working order...beds were comfortable...tv is a little small, but works...had no issues with sleep...complimentary breakfast is very basic, but a good service...eggs, sausage, waffle maker, cereal, oatmeal, bagels, toast, fruits, boiled eggs, yogurt, etc...all the basics....checkout was equally quick...staff were nice and professional....the only downside is the location....there really isn't much around here...gas station across the street for drinks or snacks...black bear diner is the restaurant on the same corner...there is a madera downtown area that is a short drive, but little depressing...

    We spent a night here recently to attend a family event in the area and were satisfied with our…read morestay. We paid approximately $140 for a 2 queen bed room and the space was adequate for our one night. The room came with complimentary breakfast, which wasn't spectacular but did the job: coffee, cereals, powdered eggs, sausage and a cool waffle making machine. Also, free on-site parking, which seems to be rarer and rarer to find nowadays at hotels. Overall, a decent place to stay a night or two if you're in the area.

    Photos
    SpringHill Suites Madera - Room is fine...

    Room is fine...

    SpringHill Suites Madera
    SpringHill Suites Madera

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    Knights Inn Madera - Guest room

    Knights Inn Madera

    3.1(18 reviews)
    14.4 mi

    Bad, bad from the time we checked in. Attendant very rude no customers service skills at all. Room…read morewas dirty and it smelled. Furniture is old and dirty. Bathroom looks horrible looks like they did some repair but oh boy ceiling is patch horribly tiles dirty and dont match, baseboards are dirty too. Looks like a third world country motel.

    Review: Knights Inn Hotel - Discrimination Against Homeless Veteran and Service Animal…read moreMy recent experience at the Knights Inn hotel was deeply disturbing and frankly, unacceptable. As a homeless veteran accompanied by my legitimate service animal, I was met with blatant discrimination that violated both federal and state laws. Upon attempting to check in, I was subjected to questioning about my service animal that went far beyond what is legally permissible. The owner demanded "documentation" and seemed to imply my veteran status or homelessness somehow negated my right to have my service animal with me. This line of questioning is not only intrusive but directly contrary to the rights afforded to individuals with disabilities. Furthermore, the general attitude and treatment I received felt dismissive and prejudiced. It was clear that my circumstances were being judged, and this judgment extended to my service animal, who is a crucial part of my daily life and well-being. Regarding the law, it is imperative that the Knights Inn, and all public accommodations, understand and adhere to the following: * Americans with Disabilities Act (ADA): Under the ADA, service animals are not pets. Hotels cannot deny access to a person with a disability accompanied by a service animal, even if they have a "no pets" policy. They cannot charge extra fees or deposits for service animals. Hotels are generally only permitted to ask two questions: * Is the animal required because of a disability? * What work or task has the animal been trained to perform? They cannot ask for documentation, require the animal to demonstrate its task, or inquire about the nature of the person's disability. Service animals must be allowed in all areas where the public is permitted. * California Law: California law aligns with the ADA, further protecting individuals with disabilities and their service animals. California Civil Code sections, such as § 54.1 and § 54.2, explicitly grant individuals with disabilities the right to be accompanied by their service animals in public accommodations, including hotels. Additionally, California Penal Code sections like PC 365.5 make it a misdemeanor to prevent or interfere with a disabled person's rights to use their service animal. There are also protections under fair housing laws that extend to individuals in shelters and those who are homeless, recognizing the importance of assistance animals. The actions of the Knights Inn staff were a clear violation of these fundamental rights. Discrimination against a veteran, especially one experiencing homelessness, and denying access to a trained service animal is not just poor customer service; it is illegal and morally reprehensible. I hope this review serves as a warning to other potential guests and, more importantly, prompts the Knights Inn management to immediately educate their staff on disability rights and service animal laws to prevent such discriminatory incidents from happening again. Every individual, regardless of their housing status, deserves to be treated with dignity and respect, and their rights, particularly those related to service animals, must be upheld without question.

    Photos
    Knights Inn Madera - Guest room

    Guest room

    Knights Inn Madera - Lobby

    Lobby

    Knights Inn Madera - Guest room

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    Guest room

    Star Motel - hotelstravel - Updated September 2026

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