I have been going to city nail bar pretty regularly since 2019, i am pretty busy so I never stuck…read moreto only one specific nail tech and everyone at City Nail is so talented that it has never been an issue after countless times getting my nails done. The space is very clean, they offer tea, sparkling water, and other fun drinks when you check in. They run on scheldue basically 100% of the time. They have great color options and do a great job keeping my nails looking healthy. I recently moved away from downtown Indy and after trying a handful of salons and being super underwhelmed I've decided to start traveling to get my service done at City Nail Bar. This place is amazing. 10/10 would suggest booking, I promise you won't be disappointed

This business has multiple locations; this review is for 71 N. New Jersey St., Indianapolis, IN…read more46204. The review is for Friday, Sept. 18 2026. I first visited this nail salon in 2025 while I was in town for business. I knew I would be in town today with a colleague, and weeks ago I booked matching appointments online so we could both get a pedicure at the same time. I was happy when I saw that the website had an option for "Group Bookings". I went through each prompt to book the two appointments at the same time. I requested Jamia for my gel pedicure with removal, and my colleague was happy to have any artist and wanted a different type of pedicure. When we entered the business and spoke to the receptionist (did not get her name), she told me that the appointments were not booked at the same time but were instead booked back-to-back. I showed her the confirmation email showing it stated the appointments at 3:30pm with two artists scheduled for the two services requested. She said, "Oh, people do that all the time but really just want one appointment for themselves." This made no sense. I explained I went through each prompt on the website and specifically selected two services for two different people. It didn't matter. The receptionist didn't care. During our conversation, I asked if she thought I had booked two appointments for myself; why didn't anyone contact me to confirm? She said, " Well, that's not my job to do that." She essentially said we could wait and do the appointments back-to-back, or we could leave, and she would cancel. The lack of empathy and attitude about the entire thing was rude and unprofessional. When my colleague and I sat down in their waiting chairs, there was trash: an empty water bottle and another that was left half full. Another immediate turnoff and lack of care from the staff. When it was finally time for my pedicure, Jamia got set up. For the entire appointment, she had two earpieces in, and multiple times she changed the music she was listening to on her phone. I know that you offer a 'silent appointment,' and I did not select this option. A positive: Jamia gave a great massage, and I do like the color she helped me pick. The management needs to pay more attention to this location. As someone who works in customer service, I find that your staff lacks basic care and customer service. DO NOT recommend this business and will NOT return.

First time having a mani pedi in about 6 years due to surgeries on both feet and covid. Great…read moreservice, clean and Andy was great! I will be a repeat customer.

Service. Speed, efficiency. I called to see how long the wait was for a pedicure, the person in…read morecharge told me that I could come right then, and that there was not a wait. When I got in I signed my name on the paper and he asked me "did you just call in" I replied "yes". He said ok pick a color. I THEN AFTER BEING TOLD THAT THERE WAS NO WAIT, WAITED FOR 30 minutes BEFORE BEING SERVICED. When I finally got to the pedicure bowl the water was so hot TOO HOT in my opinion for ANYBODY besides the DEVIL, then I had to WAIT longer for the water to cool off as if he could not add cold water to the bowl AND THEN in the middle of the pedicure the guy doing my pedicure told me that he couldn't finish it and someone else would be to finish it. What had to be the SLOWEST lady in the nail salon came and finished my pedicure. I was so inconvenienced it took away from the damn experience. -10/10 I WOULD NOT recommend.

Very RUDE. They yell at you, half do pedicures, and refuse to fix their mistakes even when you're…read moreimmediately address the mistake. Horrible service 0/10 picture shown is 24hours after $62 pedicure. Asked them to fix it while I was there and the male tech yelled at me and refused. Went back today and Cindy was very rude and literally mocked me in my face. disgusting behavior

Enjoy complete experience young lady took care of me. Was very efficient done. A beautiful job took…read moreher time wasn't pushed will return.

Welcome to the relaxing vibe of the nail lift. These ladies have put work into making this small…read morespace comfortable and welcoming for clients. And get ready to become a "girlfriend ". The quintessential salon talk and vibes. We're here for it! So let's talk skill. These ladies got it! Just show them a picture and you're off to the races. They make your Pintrest nail dreams a reality. Booking is extremely easy with the app, upfront pricing, and realistic time frames for your service. It's absolutely a game changer to be able to reliably schedule your nail appointment into your day.

Lex always does the best job on my nails! No matter what design I want to do, I leave satisfied and…read moreget a ton of compliments. I have been loving the structured manicure and also really love the Gel-X. If you want to find a new salon that has good vibes and talented nail techs, this is your spot!

What a lovely gem right in the heart of Irvington!! Was looking for the "experience" and quality…read moreyou find in Carmel close to home and Aryk and Evolve knocked it out of the park!! Finally - a top tier salon close to home!!

I scheduled for an initial visit with Heather. She was amazing! My hair is in transition in color…read moreand style. She listened closely and also responded with ideas of her own to achieve my desired look. I absolutely love my hair!! The color, highlights, and cut are perfect! The vibe was welcoming, warm, professional, and relaxing! Five outta five for sure!

Went in to get fill-in and pedi, the lady I normally go to was busy, so I went to the guy that sits…read moreat the front desk station, long story short went back the very next day cause my nails were cracking, he stated he seen that the day b4 when he did my nails but didn't fix it‍ ok he fixed my nails or should I say 3 days later paint coming off (gel polish) and 4 nails have broken, mind you guys I done went 3weeks b4 without getting my nails done by the lady who sits behind him and they have never done that!!! have reg. paint on my toes not a piece of paint done came off on my toes and it's only been 9days

Took my neice to this location to get a color powder dip on her nails…read more Her nails are short, no special shapes are designs. She reviewed the service options picked her color and was told it would be 70. She questioned why was it a 20 dollar upcharge and the guy couldn't explain. Color dip is no more than 40- 45 don't let this people trick you and try to overcharge you.

First time in 2 years getting a manicure. Think the young lady did a great job. This place is…read morealways clean and the people very nice. Take my granddaughter here.

The service is great every time !! I just love the staff .. this is my FAVORITE NAIL SHOP IN INDY…read more!!! I drive 35 minutes to get to this shop and it's worth it to me

Come. Relax. Get Pampered…read more Take full advantage of this one on one spa treatment from Keianna. She's going to take her time to make sure the service she's providing is top tier. Listen to music, enjoy a snack and don't forget to grab a Loyalty Card for future appointments. She also offers eyebrow waxing and/or threading. Book through her website.

I only go to Angel Nails. They are doing a great job slowly making updates and the online booking…read moreso very convenient.

Honestly so upset with how my nails turned out. I paid $61 with tip for them to turn out like this…read more There's polish on my skin on every finger. I asked for a sharp square and he rounded them out. He also glued under my nail and now they're uncomfortable.