On time owner is lovely and very caring and honest as well as patient with my maniac yorkie puppy!…read moreIt was good to not have other dogs around I'd recommend her especially I don't want my little girl being by other dogs to get too excited! She's so nice I'd use her again

Morgan is amazing. She is kind, gentle and very skilled. Our lab is a scaredy cat lol but always…read moreenjoys her time with Morgan. She's dependable and professional, we hope to be her clients for many years to come.

They used to charge me $95 but now they charge me $160!!! NOT worth going there any more!read more

I'm so grateful to have found such a wonderful salon for my yorkie Frida. She looks beautiful and…read moredidn't come home traumatized. Very reasonable pricing as well. Happy customer!!

Absolutely amazing experience! One of the best grooms Milo and Teddie have ever had. They really…read moretake the time to listen to your requests and will call if they have any questions before doing anything. My dogs came back looking beautiful -- their hair was even and perfectly groomed, not chopped or uneven like we've experienced at other places. You can tell they care about doing a great job and making sure the dogs look their best. We will 100% be back!

had a good experience. She came back looking amazing. Price was reasonable. I love spoiling my dogs!read more

Jess did an amazing job for my high energy rescue pup's first grooming -- highly recommend!read more

My fur-baby loved Jessica. She's so professional and friendly. Chubby always looked so adorable…read moreafter his grooming. We were really sad when we had to relocate 3 hrs away. Jessica has a beautiful personality. A little over a year after moving we lost Chubster. I will be forever grateful to Jessica for always putting a smile on his face. I highly recommend her services

The staff is always friendly and our baby Dawson smiles when we arrive! Our furbaby is very active…read moreand sometimes hurts his claws so we show up often. He is always comfortable and comforted!

Bad experience here. Can NOT recommend this Hospital to anyone who cares for their animals and…read morewants a good service. Receptionist Cristina has an awful attitude, she's not efficient and creates unnecessary situations. She's at the wrong job. I went to this place twice. Should had never given them a second chance. My first experience there wasn't too good either. They're more expensive than others and have no empathy with dog or owner. Having to deal with an unprofessional Manager, Lisa, was the cherry on top. She yelled at me even after I asked her to lower her voice twice. I was transferred to her by Cristina without even asking to speak to her. I was just calling for an update on the status of my dog as to when he was going to be released. This was my 3rd call trying to find out that simple information. Lisa just had to ask me how she could help me. Instead she went by what Cristina said to her and started yelling at me without even hearing my side...BIG MISTAKE for someone called a Manager. The technician who was to call me with updates happens to be Lisa's son. Quite unethical of her to yell at me for calling for an update her son had not given me as he had stated he was going to do 8hrs prior when I left my dog with him. This lady badly needs a Customer Service 101 refresher course. I was a paying customer and deserved to be treated with RESPECT. A good Manager APOLOGIZES for the delay and tries to solve the issue right way. She escalated a simple phone call unnecessarily. A good Manager would make sure all the patients are well taken care of. Can't emphasize RESPECT enough.

Best boarding, playdates, and grooming along with the best owners/staff. They are friendly,…read moreprofessional, and caring. My dog loves going there so much, he practically jumps out of the car with excitement when we pull into the parking lot! Thank you Gabby, Kyra, and Kyle!

Was great for a long time and then they raised their price without any notice and started charging…read morea 3 percent credit card fee. They gave us back the fee but their price is 50% higher than the place we use now. The place we use now is just as nice and they don't try to add on extra fees for extra services. After being a client from the beginning when they opened they didn't seem to care about our loyalty. When we found out how much cheaper we could get the same or better care we switched. Best money we ever saved. They never even tried to get us back. We have also met other people that left them bringing their dogs to this place we use now.

She does a great job grooming our older, long haired cat. She is very patient and kind, and her…read moreprice is very competitive.

I have used Animal Kingdom for many years. I have ALWAYS been super pleased with the results. Jen…read moreis a very caring, animal-loving person so my furrbaby is in good hands.

First, let me say this is a top-notch facility.. The care can't be matched however, im going to be…read morehonest. Im a previous employee and there is just 1 issue with this facility. His name is Jordon. Unfortunately, he is one of the laziest people i have ever met. He only works 1 day a week. Comes in AFTER everyone else has set everything up for the day. He makes sure he leaves early every time (of course just in time to NOT help anyone clean. He will disappear from the dog group he is assigned to for up to an hr at a time leaving whomever he is working with to have to watch all the dogs by themselves which can be a safety issue for the other employee AND the dogs. He coordinates his breaks and lunch 1st screwing up everyones schedule including the people that were there 2 hrs before he ever shows up. When he does decide to grace everyone with his presence (you know, in the place hes being paid to be) he pays no attention to the dogs. He sits on his phone for hours, not playing, interacting, watching, monitoring ANYTHING! He wont get up to help anyone with anything, even during an almost dog fight. Now, why would a business allow someone who works 1 day a week to come in and cause all that chaos and irritate and piss off the employees who dedicate 40 + hours a week to that business? Why would they continue to pay someone who does nothing but treat the business a social club for themselves with no care to the safety and well being of the animals they are entrusted with? Well, because hes the managers son of course.

From the owner: Luxury hotel, daycare, and grooming.read more

Wow what a great job! My Truman never looked so handsome. Excellent pricing, did a really…read morethorough job and was able to trim Truman's face better than any other groomer has ever done!!! We can't wait for Truman's next spa day!!!

They are very good and they let me watch she is very helpful and caring they are two woman that are…read moreamazing and my dog loves them ,i give them a 10 not a 5 that is how i rate them

Every time I come here, there are always employees that are eager to help me. They don't disappear…read moreas so often happens in many other stores. When someone saw me looking at puppy collars and found out that I was adopting a Golden, they had lots of good advice! My one complaint is with the Kong crate that I bought. First of all, I have arthritis in my hands, and it just about killed me to get the box open and to get the crate out of the box. When I finally did, I realized it was A USED crate! The pan on the bottom had dog hair and hadn't been cleaned! See pictures below. I didn't even have my pup yet!! I was furious! This was a very expensive crate! On top of that, the bottom latch is bent. It still works though. So, I killed my hands opening the box, got a used item and then had to clean it because I'm picking up my puppy tomorrow. There's no sense in complaining to Pet Smart. It's obviously not their fault. My time is better spent giving this review and preparing this crate for Hope. Kong has a really good reputation which is the reason I bought it. Just goes to show you...you can't trust anyone. Update: I just called Petsmart and they were very happy to give me a new pan for the bottom for the crate, which is just what I asked for! THANK YOU PETSMART!!!

Somewhat inconsistent in service. It just depends on which groomer you get very easy booking, but…read morethe good groomers are booked well in advance. I can no longer bring my dog here because they do not have a hammock and she is unable to stand for the full grooming, I appreciate being given this recommendation. My maltipoo can get spicy when getting her nails and teeth done. IMO, Yesenia is the best groomer my Petsmart PSL