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    Starbox Beauty

    1.0 (2 reviews)
    Open 9:30 am - 7:30 pm

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    11 months ago

    they don't have anything no makeup it's all hair extensions hair dye and hair clips. terrible.

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    2 years ago

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    Essentially Beau NYC - Another locs retwist offered by Nyeisha at Essentially Beau.

    Essentially Beau NYC

    3.5(2 reviews)
    9.5 mi

    This is a black-owned beauty supply store, with lots of products for textured hair. I loved that…read morethe staff was lovely and very accommodating. I noticed that they also have a beauty salon in the back which was great. So you can actually get your hair done and purchased some hair products up in the same area. There is also plenty of parking in the front and inside is nice and clean.

    **Please note that this review is delayed about three weeks** I booked an appointment online and…read morearrived on time for the service I had scheduled. Upon checking in, I was informed by the front desk staff that Nyeisha does not work on Sundays. This was confusing, as the salon's booking website clearly showed Nyeisha as available at the time and date I selected, and my appointment had been successfully confirmed. I asked whether Nyeisha would be coming in since the appointment was booked under her name, but I was told that she would not be coming in. I was then informed that "someone" would be reaching out to me. After waiting a few minutes, I received a call from "Shaniya," who apologized for the mix-up and explained that the appointment had not been noticed because the booking system was not checked. I was asked if I could reschedule for Tuesday, but I declined, as I arrived with unwashed hair specifically expecting to receive the service I had already paid a deposit for. I requested a refund and explained that I would be writing a review based on this negative experience. I genuinely enjoy supporting Black-owned businesses and want to see them thrive. However, experiences like this reinforce the importance of strong operational practices, particularly in areas such as booking management, communication, and customer care. Professional systems and accountability are essential to delivering a salon experience that meets modern client expectations. This review is not meant to target individual stylists or salons, but rather to shed light on customer service weaknesses that significantly impacted my experience. I hope the salon takes this feedback seriously and implements improvements moving forward.

    Photos
    Essentially Beau NYC - Medium knotless done by Taya.

    Medium knotless done by Taya.

    Essentially Beau NYC - We have a variety of hair stocked in out store. If we don't have it we can get it

    We have a variety of hair stocked in out store. If we don't have it we can get it

    Essentially Beau NYC - Outside

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    Outside

    Starbox Beauty - cosmetics - Updated September 2026

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