Enjoyed the cafe area to sit and have a coffee. Good menu selection for drinks and bakery treats…read more The last Cortado or two I've ordered here weren't my favorite, but totally worth stopping in and trying.

This place has a great atmosphere, I thought it would be overwhelming because of how big it is but…read moreit was super nice! My only feedback is there is way too much cream cheese on the bagels to the point where it falls apart. But the coffee is delicious and it's a great place!

While waiting for our dog to be groomed at Pet Supplies Plus, we ran a few errands and decided to…read morestop at Nervous Dog Coffee--and I'm so glad we did. I knew it would be a safe choice for my husband, who is gluten-free. I ordered a cortado, my husband had a cappuccino, and we shared a delicious gluten-free chocolate chip cookie. It was so good he almost couldn't believe it was gluten-free! The staff was incredibly friendly and very clear about their gluten-free options, which we truly appreciated. It was the perfect way to spend a Friday afternoon--sitting by the window, watching the snow fall, and enjoying a cozy, welcoming atmosphere. Since I've been here before, I automatically earned points and received an email receipt, which made the experience even smoother. Everything was wonderful, and we're already looking forward to coming back.

Tiny and high energy (it's nervous!) they only accept card payment. Interesting menu options. I've…read morebeen here a couple of times, it's a nice and personal little coffee shop!

The aura in here is 0/10. Never a friendly greeting. Never a smile. The employees seem like they…read moreare miserable. Coffee is good, but not worth the bad attitudes. We always try to support a small business, so thought we'd give it a try - have tried it more than once, but no more!

Always a pleasant experience. Can't get enough of the slow pour amazing coffee. Today my add on…read morewas the avacado GF toast. Casual comfortable atmosphere. I saw a sign that if they have a server called out in a Google review the owner will put $20 in the tip jar. Well Adam and team did do well this morning and the owner should do the same for YELP which is the platform to be on.

Cool concept, friendly service, wayyyyyyyy too much ice. I could hardly get the straws in. After a…read morefew sips both a small and large were gone.

I had iced coffee with cream and vanilla. It was so yummy. They got our order and it didn't take…read morelong at all to get our drinks. Good service!

We come here often the service and staff are always so nice and helpful. This trip we tried the…read morelarge ice Blondie, banana bread, extra caramel drizzle, cold foam. If you love banana bread this drink is for you.

The pros: The cold brew is fantastic and I appreciate that they offer dairy free and sugar free…read moreoptions and interesting flavors. I've braved the long lines many times for it! If you're not sure what to try first, try cold brew with coconut milk and blondie. The cons: prices aren't posted-anywhere. Not online and not on the menus at the location. The location itself isn't great as the parking lot access from other nearby businesses makes the waiting line more chaotic. The order-taking employees don't pay attention to the order in which cars pull in. Most visits I get to the pick up area and my order has not yet been taken after I watched the order-takers walk past me multiple times. The employees inside seem happily distracted. They're talking loudly and often singing to the radio. *My hope for this business is that they clearly post prices and better prepare employees to handle the two lines of customers appropriately.

I feel like the last few times that I've stopped here, it just keeps getting worse. The workers…read morehave no idea what's going on. Rude at the drive thru, wrong orders, forgetting to ask for payment, completely forgetting to give me my order and only taking payment. It was so good to start and it is consistently going downhill. Edit to add that I dumped my coffee as soon as I got to work...I couldn't even get 1/4 of the drink down.

Keto? Diabetic? Low carb? Or simply looking for a fantasmicly (and yes that's a word) awesome new…read morecoffee joint to try, this is the place in Kent to give (or get) a shot. Of espresso of course! After watching this little bean of goodness being constructed, we couldn't wait to let our tastebuds loose on what was to come. Nervous to see if they had any sugar free options, we were delighted to find out that they have MANY! They were eager to help us make any of their drinks suitable to our needs. For the first time EVER, I was able to get a sugar free pumpkin spice iced latte. NOWHERE locally has ever been able to do that. THANK YOU! It was absolutely perfect. My partner had a cold brew with sugar free syrups and was just as delighted as me. Very friendly and smiley staff that made us feel welcome. Cannot wait to go back and try more! Just a note of warning: this is a brand new location and it will take them some time to get your items. Be patient and kind :) they will in return! It's worth the wait.

I had a great experience here, the line was long but moved fast. The staff here cares and works…read moremagic. The iced honey latte was great , the fresh baked sourdough avocado toast was the best I've ever had, insane flavor! It's great people watching and located in the beautiful Hudson, OH. We will go out of the way to return here as we travel, it's a true gem in the USA

I came in on a weekend morning and as I expected, the place had a bit of a line as most good coffee…read morehouses should. The ambiance is nice with a variety of seating types and a large room. The coffee house has experienced baristas offering beautiful latte art and a variety of coffee selections. My challenges are the stocking of pastries and accompaying items wasn't the best, possibly when I happened to come in, with several things out of stock. Additionally, order management seemed a bit haphazard with my order getting lumped in with multiple others and not being produced in order of customers ordering. Bottom line, I think Heartwood is a good coffee shop overall, but doesn't have the stocking or efficiency of a coffee shop I would rate in top shops. If this doesn't worry you - definitely make a stop in here.

Great, relaxing place. Good coffee and food. Desserts are delicious and there are many coffee…read moreflavors.

Have not been in here for a little bit so decided to stop in and check it out. It's a very cute and…read morecozy coffee shop with soothing music playing throughout it. This definitely is more of a traditional quiet cafe rather then one where there is lots of people working/headphones on, etc. They offer cheesecakes, cakes and more by the slice or I believe you can purchase the entire thing. They also offer sandwiches/wraps and other made to order items if that's what you're looking for. I'm not exactly sure which goods are baked in house and which are bought from a place but regardless it's great they offer such variety. Everything tasted really good. The cold salads sit in a case so you can look at them before ordering. I recommend the apple caramel cheesecake although it's not pictured. The prices for coffee are very good and I enjoy the styrofoam cup as it keeps drinks hot and cold. They also give very nice glasses/mugs if you choose to dine in and ask for your drinks to be prepared that way. The food is also priced pretty fairly, and the slices of cakes are a bit pricy at 7.99 but you get a very large portion.