My husband and I stopped in yesterday to warm up, and we had a great experience. The staff was…read moreincredibly friendly and helpful, and the atmosphere was cozy and comfortable. I also had the best cupcake I've had in a long time.

This is a really unique and quaint coffee shop. The service was friendly and prompt, My iced Irish…read morecoffee was okay, but the lemon blueberry muffins were tasty. We have friends who normally work remotely from Open Door and they say it's typically quiet. Unfortunately for my wife and I, on the day we visited it was packed with a group of loud high school-aged girls who were very noisy chatting and clapping...I couldn't wait to get my coffee and get out. There were some adults in there who had their laptops open and I'm sure were trying to concentrate but I don't see how while we were there. Nice place. We would like to give it another try when it's not so full of boisterous teens.

We will definitely be back. From the moment we opened the door we could feel we were stepping into…read morea special place. The Celebration Tea was an amazing explosion of flavor in your mouth; Picking your own vintage teacup to use was another unique "value add" to the delightful experience. We opted for the Timeless Tea (requested at the time we made our reservation) which is a full tea luncheon- there was generous portions of amazing treats- sweet and savory! The food was fabulous! Mary, who served us, was friendly, knowledgeable and made us feel so very special. She even agreed to take a photo of our group for us and made sure we liked the photos she took. Yes, we will be back for another relaxing afternoon tea!

We felt like we stepped back in time having a perfect, quiet morning of high class tea. The owner…read moreis so hospitable, her name is Chris, and she recommended the Celebration tea (and cozy apple chamomile) to go with our delicious tea sampler. Everything she baked was scrumptious and homemade. At other tea places, I felt the pastries and apps were store bought. But she clearly made everything with love, and you could tell by the taste and presentation. We all got to pick out our own tea cups from a variety of beautiful sets. I would love to come back soon!

I am going to be honest. I do not drink a lot of Starbucks coffee. It is too strong for me. But…read morethey make a mean chai tea I like. So I do get that. The rest of their offerings are more like sweet novelty drinks I am not interested in. Oh and when you are sick. Their medicine ball drink is really good and feels nice when you are sick. Ok drive through is usually long but they go thru fast and they get the order right. Can't knock that. Staff has always been nice. They are efficient and nice. So I have no real complaints or issues. Inside is a normal Starbucks with a few tables and some couches. It can get crowded. Overall it is a decent Starbucks.

This was easily one of the worst customer service experiences I've had at Starbucks, entirely…read morebecause of an employee named Keira. She was openly rude, unprofessional, and acted like helping customers was a burden. No greeting, no basic manners, and an attitude that made the interaction uncomfortable from start to finish. When I asked a simple, reasonable question about my order, she responded with visible annoyance and dismissiveness. It wasn't just a bad day vibe it was outright disrespectful. Customer service is literally the job, and Keira failed at even the bare minimum. I expect mistakes. I don't expect attitude, sarcasm, and a complete lack of professionalism. Starbucks sets a standard, and this employee fell far below it. Management seriously needs to address this, because behavior like this drives customers away

I came in on a weekend morning and as I expected, the place had a bit of a line as most good coffee…read morehouses should. The ambiance is nice with a variety of seating types and a large room. The coffee house has experienced baristas offering beautiful latte art and a variety of coffee selections. My challenges are the stocking of pastries and accompaying items wasn't the best, possibly when I happened to come in, with several things out of stock. Additionally, order management seemed a bit haphazard with my order getting lumped in with multiple others and not being produced in order of customers ordering. Bottom line, I think Heartwood is a good coffee shop overall, but doesn't have the stocking or efficiency of a coffee shop I would rate in top shops. If this doesn't worry you - definitely make a stop in here.

We stop in to Heartwood Coffee on a regular basis and love everything they have to offer. We…read moreconstantly get lattes as well as their Dino cookies. The service there is fantastic even if they get super busy. The coffee shop vibe is immediately apparent when you walk in and I love everything about it!

Milkshakes are tasty and made to order. Facility is clean. Many flavors of gelato. Other treats…read moreare for purchase along with coffee and other breakfast items.

I was out at Holden Arboretum and afterwards. I really wanted something cold and sweet. A nice cup…read moreof ice cream or gelato. Didn't matter that much to me. I came across this place on Yelp. And I'm so glad I did. The building is gorgeous. With a fire place outdoors and a great patio to sit in. The staff was more than friendly. And they allowed me to try a flavor or two. It was so difficult to choose just one. So I chose two flavors. The size is very good for the price. I was satisfied after eating it. And I'm sure you will too. You need to get here to enjoy not only the building. But the staff and the flavors. Wow. Is all I can say.

The employees are great. Very friendly! They make the best matcha latte. My husband loves the…read morefrozen latte.

The aura in here is 0/10. Never a friendly greeting. Never a smile. The employees seem like they…read moreare miserable. Coffee is good, but not worth the bad attitudes. We always try to support a small business, so thought we'd give it a try - have tried it more than once, but no more!

We stopped into Buckeye Chocolate Café in Bainbridge and were seriously impressed! This modern,…read morechic café has it all -- freshly made coffee creations, incredible house chocolates, and a full all-day breakfast and lunch menu that makes it hard to choose just one thing. It's also super convenient with a drive-thru, so whether you're grabbing coffee on the go or settling in, you're covered. Inside, there's plenty of seating and a warm, inviting atmosphere that's perfect for catching up with friends or getting a little work done. Here's what we tried: Orange Creamsicle Matcha - a fun, refreshing seasonal drink that's both creamy and bright. Strawberry Matcha - sweet, smooth, and perfectly balanced. Breakfast Burrito - hearty and satisfying with great flavor. Arugula Lemon Avocado Toast - fresh, zesty, and beautifully presented. Everything tasted amazing, the staff was friendly, and the vibe was just right. Whether you're stopping by for coffee, brunch, or dessert, this spot is an absolute gem. We'll definitely be back for the chocolates in the near future

Quick morning stop--vanilla latte was perfect as always. Tried the strawberries and cream oatmeal…read morefor the first time and loved it. Staff is always friendly. Looks like a nice place inside but I have never sat down in there. Always use the drive thru! Great start to the day!

Great spot staff was friendly and the protein shake and tea was amazing. Herbal life supplier…read moredefinitely going back

From the owner: In your journey to living a wellness-centered life, making healthy choices doesn't have to be…read morecomplicated. At Twinsburg Healthy, it's our passion to help you feel better, stronger, and healthier. At our nutrition club in Twinsburg, OH, our menu features a variety of wholesome high-protein shakes, energizing teas, soothing aloes, healthy snacks, and more. We're all about providing health-conscious, on-the-go fare that works for your busy lifestyle. So whether you're looking into a monthly program or are just stopping in for a quick snack, our friendly staff is more than happy to help you find something that works for your nutritional needs. Get started on your wellness journey today by paying a visit to Twinsburg Healthy.

Right off the bat when you walk in, they ask if you have a reservation. With it not even being…read morebusy, we have waited 10-15 minutes with the manager or host saying they are short on servers. Seems that the business is always struggling for servers. The last few times we have been here, there was yet again, a new round of staff. The food and drinks are usually consistent. When giving email or phone number for rewards, there is no way of knowing if your account has actually been credited. Seems they cater more to the golfers than anyone stepping foot in the door for a bite to eat. We live close by, so we given them lots of chances. For the most part they are always good.

We stopped here a few years back and it was amazing, this time not so much. Drinks were less than…read moregreat. The blackened grouper tacos were awful. A LOT of slaw with a thin little slice of fish you could barely see and sure couldn't taste. The Prime Rib Sliders were super watery, like the meat had been sitting in a vat for awhile waiting to be slapped on some buns. And the $7 up charge for a side of fries is absurd. Service was great from Kennedi and it is a beautiful sitting.