Frequent starbucks customer but something is off with this store. It took 40 minutes for my latte today (i ordered ahead and it was still not ready when I arrived.) And then of course it was made wrong twice. I just left empty handed because i couldn't justify an hour for trying to get a coffee.. even when I already spent a half hour waiting. Their excuse was they were very busy. I have empathy for the workers but something needs to change in how this branch is managed read more

2/19/26. 1:05pm. Medway. Make sure to count your change when using cash. Ordered a vente latte at the drive thru. Shorted me two dollars in change. Boy with the tattoos. I believe it was intentional. As soon as I said something. He immediately said oh yeah. No hesitation read more

I believe this is not part of the chain but an independently run Starbucks. The coffee is well made and the manager and staff are friendly and accommodating. read more

Went through the drive through today at around noon. The barista working the drive through was very nice, great service from the guy.

The coffee is made right and fairly speedy, staff is pleasant. The new parking lot drive-through-one-way plan is a disaster making it a no-go for me now. The DO NOT BLOCK portion is blocked every day, preventing people from leaving! There is not enough room to back up into the straight through lane, unless you're a mini cooper. And why not any reserved spots for Starbucks, so the gym next door doesn't take every single one??? It's just not worth the hassle when Franklin is a few miles away. Pass. read more

As Starbucks go this is at the top of the heap. Really friendly staff that is customer focused.

It's the perfect place for if you live in medway and your just getting a quick breakfast and the waters are free

Today I waited 30 minutes beyond the estimated time for three food items that I ordered online to pick up in store. The store definitely has some staffing issues to fix. read more

This Starbucks tends to always give you much less than what you ordered! My husband went to grab us drinks and came back with this! It's not fair to pay and arm and a leg for a drink to get one not even filled. I never use to have this issue with this location but the past few times I have gone they literally gave me a cup not filled the whole way! This is way more than a sip missing! read more

Starbucks - Coffee & Tea Near Me - Medway, Massachusetts

I use to love this Starbucks and went there all the time but recently (this past month or two) the cold brews get made wrong and taste horrible and other coffees aren't that good anymore either. The cold brews are so bad recently it's just undrinkable. I'd love to change this to a 5 star if the coffees got fixed, idk if it's management or untrained employees but I hope they get back to how good they use to be. read more

The staff here is what makes it so great- so nice and friendly in the most authentic way! A sort-of-secret; on the side menu, there is the option of ordering a french press of coffee for you and a friend. It is a great deal! I love all the new snacks and the bananas too! Oh, and Bobby L., you only have yourself to blame for wearing Yankee gear in Massachusetts! read more

We see they still have those dirty wooden blinds that don't work. The newest Starbucks have those nice filtering shades. Shame on Medway Starbucks for not bringing back the sun filtering shades. Until that's done we and our friends travel to the franklin store. We no longer frequent medway Starbucks... they co tinier with those broken down blinds that are caked in with dust. They used to have the nice pull down sun shades like ALL the new Starbucks have. There are Starbucks everywhere so who needs medway!!! read more

This newly-renovated location is a major upgrade from its previous state. A sleeker interior is coupled by a long table perfect to accommodate a large crowd. The windows are lined with bar seating as well for a more efficient seating plan. Outdoor seating has been expanded as a result of the added drive-thru lane. The WiFi is Google-based, which provides faster internet than what was previously used. Outlets are readily available around this location's interior. The baristas are always happy and eager to accommodate your needs. There is a DRIVE-THRU. The line can be long at times, but the employees do their best to expedite the process efficiently. Great location. Good service. Google WiFi. Drive-thru. read more

I'm torn, as I really love the girls here, they're super nice and always know what I want (sometimes before I do, esp. when the weather keeps changing!) I *really* hope that during prime time morning hours (I'm usually there between 7:30-7:45 AM now that I'm a FT student) they can find it in their labor budget to schedule more than one person on register, and one person making the orders. If someone in front of me orders more than one coffee, grrrrr, OR throws a wrench in the flow by wanting their bagel toasted *Seriously?!?!?! lol... it brings drink production to a grinding -no pun intended- HAULT. It usually takes a good 10-15 minutes in the morning to get a latte these days, yet when I stop by after classes around 3:00 to get a "pick me up", there seems to be more staff on then customers in the store, which makes absolutely no sense. Not only are most folks in more of a "hurry" in the earlier hours, they are definitely more on the cranky side as they have yet to have their crack, er, I mean, coffee. The morning wait is just way too long, so I find myself using my Keurig more often than not. Sorry, guys. = ( read more

One of my favorite Starbuck locations to go to on the weekends when I just want to get away from the city and have a good cup of coffee out in the burbs. The staff is always pleasant, and usually know exactly what I'm ordering before I even open my mouth. It is located inside a nice little plaza with a big parking lot and outdoor seating which is great on a nice summer day. read more

They've never messed up my coffee and I've never experienced the cleanliness issues others have mentioned in their reviews. It's a chain, so you know what you're getting from the start. I really like the pastry selections at this location and the free wi-fi! Thank you for finally not raping your customers with extra fees anymore! What a novelty! There are lots of cushy chairs, seats at the bar and indoor and outdoor tables to sit at, even for this smaller location. The parking lot is a bit tricky to figure out at first (they share with McDonald's and their one-way drive-thru lane messes things up a bit), but if you're not retarded, you should be fine. read more

I haven't been to barely any Starbucks locations in the past, besides one in Boston about a year ago. I normally visit Dunkin Donuts, as they always seem more convenient, but recently got a gift card for Starbucks Coffee. While in the area, I decided to stop by the Medway Starbucks location because it had a drive thru and didn't look busy. The first thing I noticed while waiting behind 2 cars in the drive thru was the outdoor patio. This outdoor seating area is super quaint and would be the perfect destination in the spring and summertime (which is coming so, so soon!). Anyway, the drive thru moved so fast and the pastries and sandwich I ordered were both made to perfection and delectable. Guys at the drive thru window were friendly, kind, and helpful. There were lots of people working inside and moved the drive thru so rapidly fast! I will now start to visit Starbucks more and more often. Thank goodness there are 3 drive thru locations in my area! 5 stars for the Medway location..... they turned me onto going to Starbucks and are definitely a role model, if other locations aren't as great. read more

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Average Starbucks drinks. The drive thru however is badly designed so once you are committed there's no turning back. This wouldn't be a problem if the service was not so slow. I sat in a line of only 4 cars for 15 minutes only to pull up to the window and my single drink was still not made. I would rather drive to the busier Franklin location for faster service. read more

Positive place, positive people, Starbucks in it's mood as usual. The reason I gave four star instead of five is that service was a little slow then normal. Maybe they operate faster in the morning hours, which I home for :) read more

I ever time I am there they make my frapp cream it's the worst they need to listen to you like come on do it right

Unfortunately, the rudest starbucks I've ever been too. Love the staff at the Franklin location. Medway is also the only location I've been to where they charge for a venti tea when you only get one tea bag in the venti cup. It's just a little more hot water. Every other location I frequent charges for a smaller drink. Yes, they give you the second tea bag on the side, but that is not useful. read more

Nice location to set up your laptop and get work done, spacious and lots of seating. Quite a bit of outdoor seating for the warmer months as well. Very friendly staff and well-made drinks too! read more

Can you ever go wrong? I mean really! Bought a $40 GC for "Police Only" after the shootings. My husband commented they'll probably never see it. I thought about that and worried. I sent a friend (police officer) there to order the next day. Sure enough they told him it was on a customer who bought them a gift card:) Love Starbucks! read more

This must be my fifth or sixth Starbucks review, however, this is probably my first positive one. My go-to iced caramel macchiato is always way too sugary from store to store, but I have been to this Starbucks multiple times and the taste was consistently on point! What a pleasant surprise and relief, as I go out of my way (20+ min) to grab a Starbucks coffee. read more

Staff here is super nice and always make the perfect drink for me. There have been a few times where I've walked in and they automatically got my drink started. Atmosphere is lovely, too, with plenty of chairs to relax in. Love it! read more

Every time I go, everyone is so friendly and happy! When I go through the drive thru with my dog they give her a pupachino ( whipped cream in a cup) read more

This is our regular Starbucks and the coffees always come out great. The only negative is there isn't one stand out kind and friendly employee. Waiting now for the new drive thru to be built. Very excited. read more

All of the workers are really nice and one made me a quadruple chocolate chip frappe by request 10/10 would recommend

I wish the inside seating had never changed but the outside seating is nice enough. The staff is pretty friendly if a bit eyes to the grindstone. Plus, Who doesn't love coffee? Free Wifi Place to sit down in the shade/sun Good Coffee read more

After a 6 month hiatus of this location I thought I would give it another try! I can't believe this location is still in business. The drive-through attendant lied straight to my face about the contents of my drink. Dangerous if you happen to have a milk allergy. Again after wasting $6 bucks yet again at this location it's safe to say I will not be returning. read more

The staff here are ALWAYS super friendly. Really. Unlike Dunks, they always get it right, and I don't feel rushed or feel like the coffee is being thrown at me out the window. Love this Bucks! I go there every chance I get! read more

I don't usually leave reviews for Starbucks drivethrus, because I usually only hit them once in a while, and people can make mistakes. BUT... I finally pass one on a frequent basis. And being a sleep deprived mother to four, I NEED a Starbucks drivethru! Get my order wrong every now and again? No big deal. Get my order wrong TWICE in the same week, and you get a yelp review. I have ordered the same drink from this location at LEAST twice a week for the last 6 months. Both times I went this week, I get crappy coffee - I else with the wrong milk, and once with no sweetner. I don't like to spend $4 for a cup of coffee and not get what I ordered. I will no longer be driving away before I try my drink. I feel like they either aren't training new people correctly OR they just don't care about the drivethru customers. I can't wait until the Franklin location opens. At least it won't be too far to drive back and have my drink corrected if they get it wrong ;) read more

they hung the toilet paper upside down and it ruined my morning grumpy. my congressman will not return any of my letters about this. #benghazi #blessed #youtubepotatochipreviews read more

I've been going to this Starbucks soon after it was converted from a cow pasture to a shopping plaza. The staff are great, and always make you feel welcome. It's become a bit of a local hangout with friendly regulars. It's been a good addition to Medway. read more

Love the drive thru service. My coffee always come out perfect the way I like it! Friendly workers!