I usually get a chai latte, but I got a large shaken vanilla oat milk espresso and it was delicious! Made very quickly, and the woman helping was very patient when I gave my order wrong the first time this location is beautiful! It's massive, biggest I've seen. They also offered a glass cup if I was drinking inside, which I've never seen! But it was a packed location, every table full with people on laptops. Ambiance was great! Smelled amazing too. Anyway, this location is a great stop. :) read more

Great, cool, clean place to get some work done with the wifi. It's pretty busy though so don't count on having a prime spot. The service is excellent. Great recommendations! They have some great sandwiches like the double bacon sandwich. I'll get their vanilla or strawberry Frappuccino. It's solid if you want dessert in drink form. read more

Typical Starbucks when you walk in. Everybody's focused on the drive-thru. They ignore you at the counter and say I'll be right with you in a minute. Finally ordered a nice cup of black coffee and they prepared it within a timely manner which was shocking. Usually you can ignore it a place of like this for another 15 minutes. read more

Serves is terrible Mckay i dont think I spelled his name right. that dude with glasses and messy curly hair does not know how to make drinks and he took forever to make mine, my friend has already eaten her food and drank her coffee. Re-train your employee when putting products out, make sure there out together not one by one and have to wait another 5-10 more min. And run back to kitchen/ backroom to get more product make sure your supply is always stocked so you don't have to go back and forth. Pretty common sense! read more

Service and staff were nice. My lil sandwich was also good. here are my complaints. music is BAD. like dog shit. like i couldn't focus for like 15 mins because the music was atrocious. pls pls change the playlist. it was like edm weird house music which is not the starbucks vibe imo. and the wifi stopped working and didn't turn back on forcing me to leave. starbucks is known for people to come in and do work but the wifi doesn't work? coooool. but workers were super nice and pretty clean all around. just please PLEASE change your music and fix your wifi. read more

The majority of time that I come to this location, it is lacking in flavor. I don't know why this particular Starbucks doesn't taste like the other ones and this goes for the drinks and the food. I got the egg whites today and they burnt they're nice and hot, but they are flavorless. read more

Overall, the service was great and fast. But unfortunately my Caramel Ribbon Crunch had a bit of an extra crunch. There was a shard of plastic I nearly drank after I had gotten home with my drink. While I don't think it is the worst thing i definitely was shocked and relieved I felt it. I'd definitely have the staff check out whatever blender they were using or plastic that could be falling into future drinks. read more

The people were friendly and the coffee was great. They also gave my dog a pup cup which is another reason to go there.

I always enjoy coming in here. My order is always ready when I get there and the staff are very friendly and personable! I appreciate you guys! read more

I come to this location for writing and other activities almost every Sunday. The staff are extremely friendly, non judgmental, and helpful in making sure you are provided the best service and drinks possible. Lately I have been loving the holiday peppermint mocha, but boy is it filling! Given caffeine amounts always try to balance your coffee with water. Staff here will provide water complementary to go with your drinks. The absolutely best place to work is in the upper left corner right as you enter the cafe from the main entrance. Camp out between two cool paintings--one of coffee beans and another with wavelike, lush landscapes--and just let those productivity and creativity moods flow. Only complaint is that the bathrooms don't get cleaned frequently enough. Besides this point, an excellent cafe to work or meet with friends, and yes they are open on Sunday! read more

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it's a good place,I see the reviews it happens, step up and do better I am fine, good coffee, good service nothing exceptional but good enough I admire people that wake up early is not easy. Thank you for being there early I give you 5 stars, it's just a coffee shop that simple read more

I get it, sometimes, times are busy. However, even when it's busy I still expect a pleasant experience when it's time to have my order taken. Personally, I didn't think they were soo busy that the customer experience while taking my order couldn't have been great! It took way too long to actually take my order for the five employees working. For example, I would recommend not just taking my order and then leaving me to guess if the payment was accepted. I also get that when it's busy it's stressful, but a smile makes the customer feel welcomed. Trust me, we can see you're busy and stressed! I also don't think it was soo busy that the tables and pickup counter couldn't have been cleaned. Sorry to say, but it was personally disgusting to me. I really didn't like my drink being placed in everyone else's spilled mess... not appealing at all for me. Again, I get it when it's busy, but maybe take a few minutes to check these things and always smile would be my advice. I might also suggest an outside garbage can. For the drink, it was great and tasted exactly how I wanted. Great job on this part! read more

Starbucks - a display of coffee and snacks - Coffee & Tea Near Me - Orem, Utah

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This location needs to train their employees on what the difference is between a pink drink and strawberry refresher. Even when I order a pink drink off the app or door dash with the specified ingredients it just turns into a strawberry refresher with some cold foam I order on top. No strawberries. No coconut milk. I'm not big into leaving reviews but this has been happening for months. I won't be ordering from this location ever again. read more

BEST STARBUCKS EVER!! Love it here, the staff is so friendly. They greet you at every visit and go out of their way to start cute and meaningful conversations with you. read more

Very slow business don't always get the orders, right staff is not friendly, but that's the way Starbucks is. I'm not a fan.

Tastes like water. Not coffee. A mocha's not hard to make. I've been a barista in the past. I've made plenty of drinks and this did not compare to other locations. It's really frustrating when your paying quite a lot of money for a coffee when it's not worth the price. However, the staff was very friendly and quick. (Hence the second star) read more

I love the orem Starbucks. The staff are friendly and help you understand the different drinks. They have even let me sample a few to see if I liked them. They always ask about my day and thank me for stopping by. Store is very welcoming and clean. It's a great location to sit down and get a little work done or read a book. The smell when you walk in the door is heaven! read more

Took the stopper out and was sipping my drink and suddenly felt something abnormal and spit out a fly! In my coffee! I called to complain but nobody answered! read more

Starbucks - Fly that I spit out - Coffee & Tea Near Me - Orem, Utah

You need to train your people well. There are several Starbucks in the area. I was the only person in line, oh no line inside the store. I guess the drive-thru was busy. Standing there for more than 5 mins so I can order TEA without anyone saying at least "we'll be right with you" was getting annoying. Only when I said "should I go to drive thru instead?" Is when the manager actually took my order. read more

Person taking order was very kind and helpful. Barista was just grumpy, messed up our order then lied about it when asked. Simply asked for 1 drink (the same coffee/hot chocolate Tall) to have peppermint. She put in both. Watched her throwing stuff in a suppressed anger. Co-worker (tall thin young man but no uniform on) started making his own drink getting in her way. Her tone was irritated and unprofessional. Maybe having a bad day I guess. Everyone felt it. Wednesday November 29 at 3:00pm. read more

Starbucks - Different instructions by the cashier. They look clear IMO. Both had peppermint shot. I'm not a peppermint fan at all. - Coffee & Tea Near Me - Orem, Utah

This Starbucks needs a good cleaning. The bathrooms haven't been cleaned in months it looks like. The floor was incredibly sticky with spilled spots everywhere. The tables haven't been wiped down properly. There were flies everywhere. This location needs some tender love and care for sure!!! read more

This is the nicest Starbucks I have ever been too. All of the staff was so kind and really quick service.

This starbucks is INCREDIBLE. Rachel helped me and my husband today when we forgot to order my drink without oatmilk and was so kind and helpful! Made my day that she was so nice about it and made the moment right! LOVE read more

Ordered the iced sugar cookie almond milk latte and Irish cream cold brew. Both delicious. The sugar cookie latte is quite sweet, but just what I was craving. The line for the drive-thru was huge and it went quickly. The staff was so friendly and offered a cup of whipped cream for our pups. One little snag is we were told hazelnut is discontinued... hopefully that's not true! read more

Jenny is such an awesome asset to your company and this location!!! I've been having such issues with your app lately, to the point where I don't want to come to starbucks or use the app anymore! But Jenny truly made up for that this morning! Thank you so much! read more

Do not go here! I live by this Starbucks and used to go often, but literally every single time I go they are always out of stuff and always get our order wrong. I frequently gave them the benefit of the doubt multiple times, but they are pretty awful. The target Starbucks down the road does amazing compared to this one. Don't waste your time or money. I would rate them 0 stars if I could. They are really bad and their customer service is awful haahha read more

Modern, very new, nicely decorated. I was happy to find this coffee shop open on a Sunday where everything seemed to be closed. I like that is so new and different layout than I am used to. I had a good time there and the coffee was very good. read more

It really shouldn't take 45 minutes to make a pink drink. I don't know if these guys don't communicate properly but they certainly don't know what customer service means. I paid for my drink and ended up leaving. read more

I was so blown away by my customer service today! I wish I got my server's name, he was exceptional. He was extremely friendly and upbeat and started our conversation with "hello my friend" which was so wholesome. My order was also perfect! read more

This is a great location! Staff is always really friendly. I made a mistake ordering on the app and they took care of it for me.

This Starbucks location is alright. The manager who was working the shift I happened to be here during was really high-strung and seemed stressed out. I could hear her barking orders at her employees in a not-so-kind manner. The employee who took my order was very nice, and they got my drink made pretty quickly. It was great! The WiFi here is decent but somewhat slow. There was also a lot of garbage on the floors and tables. This location is busy, but I'd like to see a little more care with the cleanliness. read more

Very kind people but I swear everyone working here works in slow motion...I used to work and train at Starbucks and I've never seen anything like this read more

Let me say first that I don't drink coffee, and I know almost nothing about it. The only thing I ever order is the peppermint hot chocolate. I was going by to pick up some espresso for a friend for a recipe. I felt pretty intimidated ordering something about which I knew nothing. They girl at the drive-through was very friendly and helpful in my ordering the espresso. 10/10 would go again. read more

Never seem to get what I ordered at this location. I know one day if I believe hard enough and with enough luck they can put ice in my iced coffee instead of giving me drinks as hot as my wife. Until you make drinks correctly Please quit playing basketball in the lobby. I can't continue to watch you miss the cup into trash can from the imaginary free throw line. You were born to make hot coffees, not born to join the league. read more

They staff is always friendly when I go there. I have never had an issue with them. It is a very quiet environment and cozy, nice for meet ups with college peeps. read more

This is my favorite Starbucks location along with the one near University Place in Orem. Friendly staff. Great location.

The girl in the drive thru was really nice, but my iced chai tea was really weak. Tasted like milk with a splash of chai. :( read more

Starbucks - Coffee & Tea Near Me - Orem, Utah

With traveling and moving, I've probably gone to over 100 Starbucks. This is one of the best locations in terms of layout, perfect for getting work done. The staff are always friendly and helpful, definitely recommend this location read more

First Starbucks we found in Utah. We visited all the national parks in Southern Utah. I was really craving a good cup of coffee. Starbucks never lets me down. A soy latte is exactly the same as what I get served in Seattle. read more

Honestly this has nothing to do with the drink or the wait or anything. It's the girls who work here. I understand complicated drinks and know I'm not one for making things super easy but I ordered online and just happened to be closer to this location so I walked inside and waited. With no regard for any customers in ear shot two of the employees are just going off about my complicated drink, which is fine, I'm all for making fun of customers I am the same way, but maybe don't do it in the front of your store with said customer right in front of you. read more