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    Starbucks

    3.0 (2 reviews)
    Closed 8:00 am - 8:00 pm

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    5 years ago

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    Photo of Chris M.
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    4 years ago

    Update your hours if you won't serve me at 8:25 and you close at 9. This has happened now two times.

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    Starbucks - Iced Pumpkin Cream Shaken Espresso

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    2.8(31 reviews)
    0.2 mi
    $$

    Outstanding! Some of the best water you can get…read more Very clean store and the employees are very nice, I got my water very quick. It was a small cup, but I didn't ask for a specific size so this may very depending on wether you ask for a larger size. It had ice filled about half of the cup with no lemon. Very cold and crisp, and seems to be filtered to near perfection. A very refreshing water that was absolutely free and completely over-shadows Dunkin' Donuts water which you will have to pay for. I highly suggest if you are thirsty on a hot day this being your place to stop for a quick cup of water.

    Some staff at this location behave like the store is their personal break room. I have made…read moremultiple reports to Starbucks corporate about inappropriate employee conduct here, including staff discussing customers within earshot, making comments about a customer's perceived sexuality, and using offensive language on the floor. During one visit, I heard staff discussing whether I was gay within earshot, followed by additional comments after an employee came near me. I also heard staff casually use the R-word while working. Starbucks corporate acknowledged that report, stated that the behavior was unacceptable, and said the employees on duty had been identified and the matter documented. On a later visit, after a brief card issue that was immediately resolved, I heard an employee mock me behind the counter, saying something along the lines of, "He doesn't have money for coffee?" and "You should've seen his face." That is not acceptable customer-service behavior. This location appears to have a workplace-culture problem. Customers should be able to order coffee or work quietly without being gossiped about, mocked, or made uncomfortable by employees. Hopefully corporate addresses it.

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