On the one hand, if you want a local company to handle things for you and you want one of the…read morebiggest little companies around in the sign and banner and display marketing biz, you've got the right folks. But the bigness of the company almost works against them. One of the reasons I often choose local companies is because of the kind of service and attention I get. When you order with them, there's a real push to do it online. That's great if you know what you need and what you're doing, but for someone who doesn't have this stuff made every couple of months it could be difficult and you may find the service at a smaller shop to be more up your alley. In a world where online printing companies are now super, super, UBER cheap it's often going to be more affordable to just send it off to Texas or California, even with shipping. I mean, if I'm submitting it all online anyway it becomes a pure price game. The good news is that they are local and real people do work there, so you can work a little closer with them if you need to. They've been around a long time and can handle just about any size project. And it's not just banners--they do tablecloths, car wraps, stand up banners, window banners (decals? wraps?) and a whole host of other promotional or products. Give the website a whirl if you're curious, but realize that if you're going to get a banner or project done just online, you can do a little research and save some money. Hopefully they'll be willing to walk you through it if you go in or pick up the phone.

A couple years ago I fell into representing a nonprofit (for which I volunteer AND do freelance…read morework) at events. After manning a table at a couple of events I was hooked and sought to improve the professionalism of our presence. The first thing I needed was signage with a stand. A Google search led me to Sugar House which had the largest selection of banner fabrics and stands, I designed what at that time was an awesome piece, they did a beautiful job of printing it, it arrived in plenty of time for my next event, and the durable banner and stand continue to serve me well. Their after-sale service was incredible - I received several emails asking if everything was to my satisfaction and requesting a photo of my banner in action. This photo is still on their website! They're not the cheapest, but you can't beat their quality, selection and service. I would definitely use them again and highly recommend them for full-service banner work.

These guys are awesome.. I needed something last minute and they went above and beyond!…read more Thanks!!!

Great customer service! I was in a real bind and they helped me in a big way! Not once did anyone…read moretell me how foolish it was for me to need it done so last minute. Nice folks'

i found Brian Bambl with Connect 4 to be completely incompetent. He is unprofessional and rude…read more Save your business and yourself the time wasted and frustration of dealing with Brian Bambl, go with another web design company!

I quit using Brian in April of 2020 because he was incompetent and condescending. I am an artist…read moreand he actually told me more than once if I did better art I would have better sales on my website. He was impossible to work with, I would ask him for months and months to do simple fixes and he wouldn't do it. He would tell me I needed a more professional website, when I asked him what he meant and examples, he would say well, I'm not sure let me look at your site and then he would never give me any examples. Once he gave me examples of dentists and law firm sites he had done which had no correlation at all to my site. I gave him written notice in an email that I had paid my last hosting fee and would no longer be using him. A few months later I got a bill for a Word Press plug in from his Freshbooks account. I emailed him and asked nicely about it and he said to ignore it. Then it happened again a month or so later. Again I messaged him and he said to ignore it. Well today I got back from a trip and checked my email and found Brian had charged a card that was on file with his Freshbooks account for $50 for a Word Press function renewal! I sent him a pretty nasty email demanding my $50 be refunded. He told me NO he won't refund it because I never told him I wasn't still using Word Press! I sent him a copy of the original email telling him I would no longer be using his services or hosting and if he didn't refund my money I would take him to small claims court just for the principle of it all. He is a complete joke and anyone who does business with him will regret it!

Their facility is terrific, only to be outdone by their personnel and their high level of service.read more

I LOVE this location - they were so helpful in assisting with a last-minute project that was going…read morepoorly, they absolutely saved the day and I'll bring my business here moving forward!

I would definitely recommend the ThoughtLab experience to anyone looking to build a website of…read moretheir own. I was part of a three person team who worked tirelessly on our website with the much appreciated assistance of our thought expert. We met dutifully once a week over a several month period. Our ThoughtLab expert consistently responded to emails, and our every idea, quickly and efficiently. Fleshing out and finishing the website was a breeze with the help of our aptly called expert. Our website is truly beautiful and we really enjoyed our experience with ThoughtLab. Cheri Phillips Discover Great Basin

From the owner: ThoughtLab is an independent digital agency focused on delivering iconic brands, premium websites,…read moreand creative marketing campaigns. Since 1999, ThoughtLab's mission has been to elevate brands and has become a leader in brand strategy, web design, web development, SEO, PPC, Social Media, and PR campaigns. ThoughtLab is regularly recognized for its award-winning design, animation, and sophisticated development for clients ranging from high-growth start-ups and web3 leaders to fortune 500 brands.

We have been with Advice for four years. When we first started, we were very impressed with the…read morelevel of service and support we received. However, after a few months, we began to notice a decline in the quality of our account management. We cycled through several account managers, and each one seemed less responsive and helpful than the last. Finally, we were assigned to Abbey. Abbey has been a breath of fresh air. She is incredibly responsive, helpful, and always willing to go the extra mile to ensure that our website is performing at its peak. We are very happy with the level of service we are now receiving from Advice, and we are confident that Abbey will continue to be a valuable asset to our team.

It took the 2x longer then we agreed to produce my website then at the end of the year contract…read morethey wouldn't let me cancel and auto renewed for another year because I only gave them a written cancellation request 35 days before then end of my contract instead on 45 days.