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    Starfish Signs & Graphics

    4.6 (30 reviews)
    Closed 8:00 am - 4:30 pm

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    Services - Starfish Signs & Graphics

    Graphic design

    Signmaking

    Starfish Signs & Graphics Photos

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    Actual invoice from Starfish for our DEPOSIT.
    Bruce C.

    Our catering company paid a deposit for creation, production and installation of custom decals for our delivery vehicles. We quickly learned that "advertising" the commercial nature of our business when delivery meals to rehabs in residential communities wasn't good. Neighbors don't like anyone associated with the rehabs so we never actually placed a purchase order for the decals, opting to "fly under the radar" in those areas. Multiple requests for reimbursement of our unused deposit (in writing) were ignored. We find this unprofessional and untenable. The response from the business is made of the stuff matadors step in. The company added exactly 5 words to the "art" we provided and the invoice clearly states we paid a deposit to be applied to the printing of the signs...signs we never ordered so there was no "final order" and if they are going to come back later and charge $200.00 to set five words well...you prove my point. I would never agree to such a ridiculous amount, I'm a publisher and your staff said the graphics fee would be $20. You are liars and cheats.

    We used Starfish Signs to put up the sign in our office, and we used them to take our sign down. So we've interacted with them a couple times over a 7 year period. In terms of putting the sign up they were really good. They did a good job in creating the sign- it was aesthetically pleasing and durable. The did it cleanly and efficiently. In terms of taking down the sign they left a bit to be desired. We were quoted $250 for 3 hours of work. We asked for a discount because of the current financial situation with my business, but we were told because of the complexity of the process and the driving time that was not possible. The gentleman came down and finished the job in 17 minutes. I was a bit perplexed as to why it took only 17 minutes when we were quoted for 3 hours. I paid the gentleman upon completion that day. There is damage to the wall, which will require painting again. I can't help but wonder if he'd have taken more time that day if some of that damage could have been lessened so as to not require painting. Today I notified the president of the company as to what occurred. He said the quote included driving time as well. I've not heard of that before, but fine. Driving time was 64 min round trip that day. That still doesn't justify pricing $250 for 3 hours when it took only 1 hr 20 min. When I brought this up to the president during our phone conversation he had no response except to say sorry. He even went on to say he gave me us a good price because we were a returning customer. There was no mention of this on any previous conversation. What company that wants to make money does a favor for a customer without somehow letting the customer know? Answer= none. Part of good service is not only beginning the job (putting up the sign) but also completing it (taking the sign down). I think the company was substandard in our second interaction with them. If we had it to do over, we would have researched other companies in the area and considered going with another company. It's a shame because they started out so well, but their customer service didn't finish on that level. Sincerely, D. G.

    Truck signage.

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    27 days ago

    Business owner information

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    Mike R.

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    2 years ago

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    6 years ago

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    5 years ago

    They are very creative, cost efficient and responsive to your needs. Thank you Starfish Signs and Graphics‼

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    Ask the Community - Starfish Signs & Graphics

    Review Highlights - Starfish Signs & Graphics

    I started consulting with Mike and Laura on some of these projects almost from the time they started Starfish.

    Mentioned in 9 reviews

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    Window Neon Signs & Service

    Window Neon Signs & Service

    5.0
    (6 reviews)

    Stop. Don't go any further. You will be wasting your time finding a more honest, quality,…read moreprofessional, reasonable / fair, artisan as Tim. They are no longer made or exist. I had this Photography sign for years and I moved from Woodland Hills, Ca to Fallbrook, Ca and in the move it broke. Ugh. But Tim was able to give me a quote online. Something I rarely do; is offer more in a job quote; after the fact. But no. Tim said the price I quoted you is the price. He did such a beautiful job. Don't expect to see a fancy shop either. It is a working shop with things here and there. But he knows where everything is. Tim is quite fascinating really. I drove 30 miles to drop off and pick up my neon on light. I had a hunch this guy would be the one. He has been around the block a few times and knows everything there is to know about neon. He is very intelligent and an interesting guy as well. Very down to earth. I want to go back to just chat with him again. Not many lost art people out there today. So if you think neon ; think Tim at Window Neon Signs and Service. And no he is not a family friend that wrote this review; although it does sound like it. He is just a guy that gave me a quote on Yelp. Best of luck to you.

    If you are looking for great service, reasonable fees, responsive, helpful and easy to work with…read moreperson, Tim (the owner) will deliver on each one of these. I have a business in Ladera Ranch and our LED sign needed service. I spent 3 weeks attempting to get other contractors to come by and give me a quote. They either didn't show up or would not even return my calls. I sent Tim an email, within an hour, I had a phone call, we scheduled a time and I could hear the difference just in his willingness to accommodate the needs of my business. When I met Tim, I was pleased to see that he has plenty of experience and offered practical, cost effective solutions for our sign outage. The sign had a bad component, he had the component and replace it and we had the sign back up in a couple of hours. Awesome service and a pleasure to work with. I would highly recommend Window Neon Signs! Contact: http://windowneonsigns.com/ Phone: (949) 922-3448 Fax: (949) 481-0522 Email: windowneon@live.com

    Starfish Signs & Graphics - graphicdesign - Updated August 2026

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