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    Starnes Mechanical

    1.0 (1 review)
    Open Open 24 hours
    Updated 1 month ago

    Services - Starnes Mechanical

    Air duct cleaning

    Plumbing inspection

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    1 year ago

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    Atomic Plumbing & Drain Cleaning

    Atomic Plumbing & Drain Cleaning

    3.9
    (134 reviews)

    We recently had an issue with our bathroom faucet -- the water wouldn't turn off, and it turned…read moreinto quite a challenge to resolve. Thankfully, Atomic Plumbing & Drain Cleaning came through for us! Huge kudos to Jim and Will for being so professional, polite, and persistent. They quickly diagnosed the problem and were able to get everything fixed. We're so thankful to have water running properly again. Excellent service from start to finish -- highly recommend Atomic Plumbing!

    I wanted to share my experience with Atomic Plumbing, hoping it might help others avoid similar…read moresituations when choosing a service provider. I called Atomic Plumbing last month to quote a repair for a leaking corroded drain pipe in my crawlspace that caused a strong odor in my home. I clearly communicated the crawlspace's tight space when setting my appointment, and they agreed to send someone suitable for a $95 diagnostic fee. However, the fee for the quote unexpectedly increased to $275 for a relatively brief visit. Security cameras show the technician spent less than 10 minutes in the crawlspace. To make matters even more concerning, the technician claimed there was also a leak in the wall that would be requiring major kitchen repair and gave us a referral card to their preferred restoration company. The technician from Atomic claimed that this was a huge insurance claim and that we would be getting a whole new kitchen out of the ordeal. Three other professionals (from both a plumbing and a water damage restoration company) later confirmed there was no leak in the wall at all. We opted for a pipe swap from galvanized to pvc by removing some drywall under the kitchen cabinets, no cabinet removal or wall restoration was necessary unlike what the technician from Atomic Plumbing told us. I also found it odd that the technician described the damage as extensive but didn't take any photos to show us, unlike the other contractors who documented everything and deemed the issue manageable. I was leaning towards going with Atomic Plumbing initially. They had good availability and could've gotten the done the job sooner than the other company that I received a quote from. They did have a very quick response time, as they were at my house within an hour and a half of calling them Unfortunately the cost for just a quote jumping from $95 to $275 without any warning felt like a bait and switch, and is what ultimately made me decide to call another company for second opinions and repairs. I'm very thankful I trusted my gut and didn't go with Atomic and have my kitchen ripped apart for no reason.

    Hampton Roads Water Services

    Hampton Roads Water Services

    2.4
    (17 reviews)

    Update to original review: The process was challenging, but ultimately we received service. Matt…read morewas amazing! He was very knowledgeable and professional. Our water system is working, and we feel comfortable moving forward with the company. Original review: TERRIBLE CUSTOMER SERVICE! Serviced our system in April (routine maintenance) and we immediately had a problem that evening after the technician left. Told us to "place the system in bypass". It is now the end of June and we are still in bypass with disgusting water! No one answers the phone. No one updates us. Our fixtures and clothing are being ruined with iron. I can't cook with the water. We can't drink the water. I understand that "things happen" but at least answer the phone and respond to your paying customers!

    I am beyond furious with the so‑called "service" I received. I had David Hughes, who apparently…read moreconsiders himself a "manager," come out to install a system to remove iron from my irrigation. The job was sloppy from the start. After the install, he barely tested one section of the irrigation system, ignored the rest, and then packed up and left. Now, entire sections of my irrigation system are completely non‑functional as a direct result of his work. When I called him to address the problem, he was dismissive, unprofessional, and flat‑out refused to help, smugly stating, "We aren't an irrigation company." Well, if you're not an irrigation company, you have no business touching an irrigation system--period. This level of negligence, lack of accountability, and complete disregard for the customer is unacceptable. I am disputing the charge with my credit card company and will be warning as many people as possible to avoid this company at all costs. If you value your property, your time, and your money--stay far away

    Starnes Mechanical - hvac - Updated June 2026

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