They have a great sales pitch. Yet they made a catastrophic mistake and cut a hot water line,…read moreflooding my first floor. Instead of taking full ownership and correcting the mistake, they dodged and blew off the damage, stating, "It was Category I water damage due to a clean water spill, and a carpet cleaning should resolve it." Ironically, I originally hired them for "clean water damage" from a refrigerator line leak, and they had no problem billing my insurance company for $3,200.00+. Due to their mistake, my property suffered water damage that they wanted to ignore and dismiss. Even after giving Neptune Restoration ample opportunity to make the situation right, I had to hire another mitigation company to handle the water damage due to their error. They were completely unprofessional and acted like total crooks.

Steve and his team are amazing to work with and bring expertise and peace of mind during the worst…read morecase scenarios. They are professional, responsive, and extremely knowledgeable. 5 stars! 10/10!

Hired this company multiple times. First was a couple years ago, I had them come in to clean my…read morecouch because I have 6 dogs and watch dogs for a living so, it gets stinky in here. They took the smell out of my couches SO EASILY. Even with the fact that the couches were completely different materials and they removed stains as well!! We then hired them for mold services. First, they removed the mold from a wall in our back room, I started breathing easier immediately following the removal. They then removed mold from our living room and it turned out to be less than we thought!! Only thing I don't like with the company is they don't put plastic over insulation after the wall is cut out. I had a lot of insulation falling onto my floor after the work was done. But I just taped trash bags over it :). Thanks for all the hard work you and your team put in. I can comfortably live in my own home now after a 3 year battle of health issues from mold :)

Inlet Services provided prompt and professional services that met my expectations from requesting a…read morequote all the way thru payment. I felt the job performed was done at a competitive price. The technicians performed the exact services I requested.

I am so thankful for Roto-Rooter! Our waterline had gotten clogged when a new meter was installed…read moreon our side of the line so the water company was not willing to fix it. We had gone 2 1/2 days without water at the house when we called RR. They came in less than two hours, and we had running water again within an hour and a half! He was very knowledgeable & very thorough in exploring the situation and then making sure the water in the entire house was functioning properly before leaving. We will definitely call them if we need any of their services again!

This establishment is a ripoff. Was suppose to fix my toilet from leaking nope they did not charged…read moreme 450 and I'm former navy so I ended up fixing and replacing the whole toilet. I will never use their services anymore..I talked to my neighbors they ripped them off too.

I had a very bad experience with a manager there . the other two techs that came out were great but…read morethis one manager was so sensitive and got all in his little feelings just because I told him it wasn't an opportune time and we should talk the next business day but that wasn't happening so he showed me who was boss ... cancelled the job. So I'm saying this there are many companies out there looking for contracts so be careful who you turned down you may not ever get a contract again .

I love the entire office staff first of all! That's Becky, Diamond, Becca, and Amy. These ladies…read morerock on a daily basis. Not only do they keep my apartment building carpets clean for all 184 units. They also are always available for emergencies such as water intrusions from leaks. Their team is always on schedule for move ins and move outs. I would highly recommend Peerless Carpet Care and Restoration.

This company took a simple repair and left us with a 6 month ordeal. They worked 2 jobs in our home…read moreafter they came to perform the assessment for our insurance company. We assumed that they were good based off their credentials, but were wrong. They did not prioritize us, the lead-men along with the proprietor were argumentative, and did not accept accountability when they were caught cutting corners. They were slow and uncommitted. Just as the other one star reviews mention, they use incorrect materials like improper thickness sub flooring and drywall for our house, try to hide it, and when brought to their attention they only push back. Mutiple issues occurred on both jobs, and with every inspection, shoes kept dropping.

We had a leak in an upstairs room. A lot of small bits of damage that added up. I wish we had them…read morefor our moisture mitigation! Over the past several weeks, we've had Steamatic folks here doing carpentry, plumbing, installation of flooring, paint, trim, sheetrock, and all sorts of repair and restore work. Every single person who has been in our home from this company has been competent, respectful of our property, the way things were left after they were done (a minor amount of dust for us to clean and that's not a complaint), and overall, gained our trust instantly. Each individual was great. The company did all they could to keep us informed of what comes next and worked with our schedules. I wouldn't hesitate to use this company again, though I hope we don't have any more leaks! Thanks Steamatic. Y'all are great.

I found out I had an extensive mold problem after a water leak and started calling around to…read morecompanies to try and get help immediately as I have asthma and allergies. Not only was Robert friendly but he was knowledgeable and showed up on time to provide pricing and explained what I could expect during the whole process. After speaking with him I knew I was making the right choice in selecting his company. In addition to his responsiveness and competence, my experience was as painless as any project could be. Overall, I would highly recommend him to all my family and friends!

From the owner: Our specialized expertise encompasses mold testing and removal, as well as water damage…read morerestoration. As a family-owned business, we prioritize the utmost respect for all our customers. We are acutely aware of the traumatic experiences that individuals endure as a result of these events. For an honest assessment and competitive pricing, please do not hesitate to contact us.