I have been a member of this gym for years as 24 Hours Fitness have a tremendous amount of…read moreequipment, classes, trainers and workouts for everybody! Very friendly and professional staff to assist you. The check in process is very easily, many classes throughout the day and several products for purchase..!! I definitely recommend this facility to all ages and all levels of workout experience...

Visited on May 4. I was unable to connect to WiFi while in the gym. I asked for help at the front…read moredesk. Zero help was received. Left early bc of it.

Got a day pass and loved the gym!! I would definitely recommend!! Amazing machines as well!!! And…read moredefinitely looking forward for the giveaway

Decided to go look at the gym since 24hours is closing near my house. I liked how this gym is…read moreactually 24 hours and has saunas and more space for different workouts... Thank you Sara for helping me register!

From the first day until now, I've felt the experience, kindness and awareness of the instructors…read more Solid instructors, good music and great air for the H-Town Heat.

29 classes in... and I figured it's better late than never for a review. Especially for such a…read morefantastic studio! Remember the kid who always trailed in after running the mile breathless well after all the other kids had completed their mile, many under 8 minutes in PE class? Or the kid that always got out first in dodgeball? Well, that is me. I've always been sensed that I am poor at fitness, and subsequently, I never enjoyed it either. That is until Citizen Pilates - my favorite way to work out. It truly is a class for all fitness levels as there are multiple ways to take moves. The instructors are universally friendly, and they gently course-correct but not so often that you feel discouraged. The music is upbeat, and a lot of the moves are a great workout, but many are lower intensity. That's exactly what I'm looking for! My favorite touch is when instructors provide options for taking springs. (Some days, the red or green spring is not my friend) Also, the help desk and support are always there with prompt and ready help should it be needed. Highly recommend for anyone of all fitness levels.

Best gym on the East Side!!…read more I started coming to Facet Seven Eado to get in the best Bride-To-Be/ Wedding shape I could, and it happened thanks to Mikel!! I highly recommend booking with him if you're in the market for a personal trainer! Not only will he help you reach your goals, but he's also very informative with why you're doing certain exercises (which is very helpful as someone who has no clue!) I do have to say, having a personal trainer really made my experience at Facet Seven Eado! I love that you can view all the trainer profiles online and book with them, making the whole process more approachable. The gym itself seems to have everything you would need - from machines to free weights to classes. Parking: They have some handicap parking and a few open spaces in front of the gym. That being said, I almost always had to park on the side street. Accessibility: In addition to the handicap parking - They do have a ramp for accessibility to the entrance as well, but otherwise get ready for a pre-workout warm up hiking up the stairs to the front entrance! They also have a large shower stall (at least in the women's locker room) for accessibility needs. Staff: The staff (especially the trainers) are beyond welcoming. For some reason the people at the front desk aren't so much. During my time here, I rarely got welcomed which does make it a bit awkward if you're not so comfortable in the gym. Also, they have a scanner to checkin on your app but that worked less than 50% of the time for me, leading to more awkward moments with the front desk. Space: The space is very open, allowing for a lot of different areas. During my time here, they did move some of the weights around, which made for a bit of a choke point/crowded area for the weight machines near the rowers. Personally this was a turn-off for me. Also, being a warehouse, it gets warm. There is AC but during the summer months it doesn't cool too effectively - which I guess helps you sweat and maybe is a good thing (but for me wasn't the best). Overall, I'd definitely return here if I needed a PT to help reach another goal. I definitely recommend it if you're looking for a new gym in general !

Why don't the men's restrooms flush?? :( I get automation…read morebut they don't even work and sadly!

Suzy was super friendly and accommodating at both of my visits. I am a very beginner to circuit…read moreclasses and strength training and she is patient, encouraging, always willing to modify. I look forward to continuing to get stronger and better in the classes. I do hate that they no longer participate in ClassPass as I was not interested in paying to exclusively join their gym as it would limit my ability to try others.

I attended a beginner-friendly workout class and had such a great experience. Linda was an…read moreincredibly fun and encouraging instructor She explained everything clearly and made the space feel welcoming, especially for beginners. I really appreciated how supportive the environment was. It was so nice connecting with other women and pushing ourselves throughout the workout without it feeling intimidating. Highly recommend if you're looking for a space that challenges you but still feels approachable and community-focused.

I suffered a fall at the 24 Hour Fitness San Jacinto location that left me with a significant…read moreinjury to my clavicle and shoulder area. Since the accident, I've been dealing with severe pain, multiple doctor visits, an MRI, and ongoing appointments with an orthopedic specialist. There is also a possibility that I will need physical therapy as part of my recovery. What has been most disappointing throughout this entire experience is how poorly the situation has been handled. It took me three separate attempts to file a claim before I finally received a response from the General Manager and was given an incident report number. Since then, I have not received any follow-up communication, updates, or even a simple check-in regarding my condition or claim. Because of this injury, I have been unable to work and have lost income while trying to recover. The physical pain has been difficult enough, but the lack of communication and support from the gym has made an already stressful situation even more frustrating. As a paying member, I expected much better. Instead, I feel like my concerns have been ignored and that I've been left on my own to deal with the aftermath of an injury that occurred at your facility. The complete lack of customer service, urgency, and accountability has been extremely disappointing. At a minimum, I expected someone to follow up, provide updates, or show some level of concern for what I've been going through. I hope no other member has to go through an experience like this. The injury itself has been difficult, but the way it has been handled has made the situation even worse.

Updated December 8, 2025. Still trash old rusted equipment and numerous missing rubber handle…read morecovers on equipment. Trash and mounds of dirt on workout area. Weights all over floor from people not returning weight to proper area. Lots of cracked and worn plastic on seats and benches. Only upside is this location is open 24 hours.

I had been a member of this gym for 5 years and had a great relationship with the management or so…read moreI thought. I was injured by their equipment which is mostly second hand horribly maintained throughout the facility. I made a verbal report to the owner through the front desk staff and I offered a solution. I returned to the gym a few days later and was frustrated when I nearly injured myself in the same manner due to the same faulty equipment. I immediately approached the owner who informed me that my her gym was protected from any liability because all customers signed a waiver and that I should be more careful! I informed her that the waiver would likely protect her from some liability but not from the gross negligence on the part of Befit gym due to the fact that MOST of the equipment is in poor repair and they are aware that they are putting patrons in safety risk! She argued me to the point that it became a hostile environment. He became Karen! She wouldn't even allow me to file an incident report. I had them cancel my membership. I am now moving forward with litigation. I do not recommend this gym to anyone . UPDATE: the gym doesn't appear to have any liability insurance or an incident reporting process. After I inquired about the two, the owner unbeknownst to me, made a criminal complaint to the police alleging some fictitious claim as an attempt to shield her business from liability in future litigation. Had one of those type officers arrived, I could be dead. Please do not patronize this business. It is not a safe environment for any of US!

Fantastic gym! It's an old school gym fully equipped with every machine you could ask for. Good…read moremusic too. I strongly recommend it.

Care, and all workouts tailored to your ability. Even with injuries accommodations are made. And…read morehelp is always there.

Love this gym! The people and trainers are so kind and friendly. There is a lot of equipment and…read morespace to workout, since I have joined new equipment has been purchased and added as well.

I've been coming to OTF Midtown for years, and it's still one of my favorite ways to stay active…read more The studio is well-designed, especially if they were ever to run a 3G class--there are 17 treadmills, 17 rowers, and 17 benches, so the space can easily accommodate a full class without feeling cramped. While I used to go multiple times a week, I've now locked into a routine of once a week, mixing it in with outdoor runs, bike rides, and trips to the Y. What I appreciate most is that even though all OTF locations follow the same daily workout plan, the coaches at Midtown make it feel more personal. They're great at offering encouragement, checking your form, and helping you get the most out of every session. Classes are never too packed, which gives it a more focused and manageable feel, and the front desk and staff are always helpful and welcoming. There have been a few break-ins in the area, but the studio has taken good precautions--mag-locking the door and only opening it for members, and providing lockers with locks. I definitely recommend using them if you bring anything valuable. Overall, it's a solid, well-run studio that keeps me coming back.

Visiting from the Reston, VA location -- which is my new home studio…read more Came here on the week of Christmas. Last visited: Dec 30, '23. Coach was Abby, who was a little bit indifferent but seemed enthusiastic enough about coaching the workout and especially the template of the day. Which in this case was a hardcore, grueling endurance run. Close to a half-hour long, due to being a 2G, and alternated simply between a base and push effort. Even though I could not hold the continuous pace all throughout, and had to walk it out at least twice in total. But at the least my AVG speed that shows in the app is double digits. I think that's good, right? Anyway it helps to build up my endurance, which is kinda crap, and needed this kind of intense punishing workout. Maybe next time I will try to do the same template without a pause in between, and w/o compromising on my push intensity (maybe slow down slightly?) Anyways, the hardcore endurance work out was pretty solid. I felt that my body needed that. Also, they do *indeed* have the newer treadmills at this location in Midtown, Houston. You know, the shiny new ones that go up to 15 MPH. They have those. I certainly remember, because I went all-out at an intensity somewhere between 12 MPH and 15 MPH, on at least one occasion. Anyway, I thought coach and front desk were both amicable and friendly in general. Had good experience overall. Didn't get much a chance to talk to coach, but enjoyed talking to front desk after. Also to Ashley, who seems to be the assistant SM, or something? Friendly staff here. Slight minus, but not a deal-breaker: asking for my ID even though my first time at the studio. It's weird, usually they ask for a credit card, and don't bother with an ID. Lucky I had my DL lying around, but I found that off-putting that I was questioned and asked to prove my identity. I mean, you already have my name, height/weight, DOB, email, and address, what does my DL even do at that point? Lol. Seemed a weird request, but ok. Also, I enjoyed the showers here. My first time having a shower at any studio location. It was nice. Water was hot but not as consistent in the shower, for some reason. Go figure. Anyways, I enjoyed it here at the studio in Midtown at the Houston, TX location. Also, the studio is pretty damn spacious. Like it seemed one of the biggest studios at least in the class I attended. Bigger than most of the ones I go to, which is pretty solid. Convenient times and location, in my case. I would recommend this studio, as overall my experience was positive. Hopefully will be back sometime in the future.