I contacted Stat Locksmith in Poughkeepsie, NY around 3:45 pm on 3/11/2026 to schedule an appointment to have a total of 4 locks changed on three doors at my rental house. I had availability later that day or after 11 am on 3/12/2026. I received a text within 10 minutes that Dee would be able to arrive on 3/11/2026 in the 5 - 6 pm time frame. Dee contacted me to let me know that he was on his way and his expected arrival time. When he arrived, I had him check one of the door knobs because I thought that it should also be changed. He tested it and agreed. Because he didn't have the knob that matched the best for my house in his truck, he contacted the Kingston, NY office then went and got it. On his way back, he texted me to let me know that he was 8 minutes out. Dee installed the door knob, recored all 4 locks then made 10 keys for me. We tested all of the keys in each of the locks. There were a couple key issues so he remade them. He also aligned one of the locks to make it turn easier. The bill for all of his lock work, the new door knob, travel to get it plus the new keys was $460. I was extremely happy with Dee's customer service and expertise, as well as the price. I believe that I got really good value for my money. I have added Stat Locksmith to my Contacts so that I can call them for my future needs. Thank you, Dee, and Stat Locksmith! read more

I want to give a special shout out to this company, and especially Dee. They provided great customer service. I know calling a locksmith to make a new key for your car on a weekend will cost money. But these guys came out super late at night, solved the problem and I now have a key that works, and it would've been the same amount for a tow plus the dealership to make a new key (who I know would've told me I need something else fixed while I was there). When I thought it was a lost cause, the owner reached out to me to say they could get the job done and they did. Dee was super professionsal and a master at the craft. I really can't say how happy you guys made me today. I'll give 5 stars all day long, you deserve it. I read the bad reviews you got and those people have no idea what it's like to be on call 24/7. I appreciate you taking my call, no questions asked, we can help. That's literally what customer service looks and sounds like. All the love in the world, I don't think you know how much your help means to me. read more

I lost my keys and spent the whole day searching for my spare to no avail. I looked up a local locksmith to see if anyone could make a new key without the original. The dealership wanted me to have the car towed to their facility, adding to the cost of getting a new key bob! Stat Locksmith answered my call promptly and sent a locksmith to my home in less than thirty minutes. Michael was friendly and professional and was able to make a key bob right in my driveway in a few minutes. Can't thank him enough for his service. Would recommend Stat Locksmith for there quick, 24/7 service! read more

I made such a mess of things installing a door knob on my own. I ended up with a stripped screw, which I attempted to remove using all recommended techniques in google. I exhausted all my options. I contacted Mike Saturday afternoon. He responded immediately with available time slots for later on the day. He showed up on time and resolved the issue. I even ended up buying better quality locks and knobs from him, which he installed. Mike was helpful and his price was extremely reasonable. I will contact Mike without hesitation if I ever have any other lock related issue. read more

Omar, the STAT tech who came out to our AIRBNB to help my mom open her locked bedroom door was nothing less than amazing... as easy as the job was, and as much as we had to pay for the service, it was still done quickly and efficiently! Omar was in the area going to another job and decide to help us out quickly as he knew my mother (in her 70s) needed the help ASAP. He was good to his word as he showed up in less than 10min! Kudos guys and if you have more guys like Omar on your staff you will be successful for Years to come :))) read more

Mike from Stat Lock is the 5 Star representative that every business hopes to have. He came out to our recently purchased house to replace the old locks with new ones. He is friendly, professional and a great person. He is also VERY good at what he does. When he was finished with each install he vacuumed up any mess that was made. If you need a locksmith there is no need to look further. Mike and Stat Locksmith are reliable, trustworthy and affordable. Thanks Mike! read more

Michael was great! I'm so happy we chose Stat locksmith. As new homeowners my husband & I didn't know much about locks for our home. Michael went above & beyond to provide us with information regarding our current locks & new lock options. Installation was quick & he even provided us with extra keys. We asked Michael if he could also change the locks on our upstairs bedroom if we provided the lock & he did it free of charge. Hands down the best customer service! read more

Michael was AMAZING. He was patient and kind and was able to create a new key and program it quickly. Without hesitation - I highly recommend Michael of Stat Locksmith if you ever lose your car keys! (His pricing was also much better than the dealerships...and he was able to come to my home and do it all on site). He was very knowledgeable about the make and model of my car as well as how to program the key and fob. You won't regret using this service :) read more

Mike did a great job, he was on time, on budget (was what he quoted), very knowledgeable and patient with me as I asked questions while he worked. I highly recommend using STAT locksmith. Just moved from CA to CT, I called a couple of other locksmiths, and they played around with pricing, Mike was straightforward from the get go. I trust him to accurately quote and do the job efficiently. Great job! read more

Stat Locksmith is Great! They picked up the phone on the 1st ring which is Amazing to begin with, especially these days when many places don't even call customers back. Mike came to my home quickly, & was able to perform 4-5 door lock fixes for us quickly, neatly and did it the right way. It was not an Emergency, but he responded like it was! Their pricing was Amazingly fair too. read more

We needed a new lock set for a 1950's door mechanism. Couldn't get keys or service for it any more. Michael came same day we called him and after some discussion installed an awesome replacement with modern features. Separate dead bolt and lock in antique brass. Looks and works great! Courteous, professional, excellent service. Highly recommend Stat for anything lock related. read more

Needed a secure lock for my new condo and a lock for my cluster mailbox. Stat was amazing. I explained what I needed and the locksmith listened to me then assessed and was able to provide me with a great lock that offered me what I wanted. He also was able to give me a new cluster mailbox lock that I greatly needed. His work was excellent! I will definitely recommend Stat. read more

Dee was a miracle and an angel. I came home exhausted late from work to find myself lock out of my house. UGH. So I called and within minutes I knew Dee was coming though at the end of his day. And in minutes I was in and the lock changed. AND sooooo nice and delightful. Thank you Dee and Stat for having such a generous professional on your team. read more

Michael was responsive and resolved our problem. All around stellar customer service. We don't look forward to needing another lock re-keyed (of course, we try to avoid it) but it wouldn't be so bad since now we have a locksmith that is friendly, professional and straightforward with prices and invoicing. Highly recommend! read more

On time, very friendly, quick service. Mike was a pleasure to work with and got me a spare car key, programmed it, and worked first try! I will definitely add him as a contact in my phone for all future needs. And forward his name/number to anyone who is looking for a reliable locksmith. read more

I was completely satisfied with Stat Locksmith. I called them cold. They offered to come that day. They kept me informed on their arrival time. Locksmith was friendly, mask wearing and polite. Service was professional, efficient and thorough. I would call him again in a new york minute. read more

My son lost the main key to my car and I contacted Stat Locksmith - the owner met me on a Sunday morning and came to his shop just for me!! So kind, accommodating and professional. He offered to come to me even. I am recommending Stat Locksmith to anyone that has issues. Aces!!!! read more

State of the art measuring and cutting equipment (eccentric Volvo autokeys that others can't service), accommodating of my schedule/location, expert locksmith with great personality and intelligence. A business that genuinely seems to like helping people. Most highly recommended. read more

Mike was very informative and helped me choose a lock to fit my needs. He wore a mask, without me asking, which I appreciated. The job was done fast, neat and to my satisfaction. Also he called to let me know exactly when he was coming. Very satisfied. Call this locksmith!!! read more