Loved working with Alix and the pricing is lower than the big box stores. I had an issue with a…read morerange I purchased and the customer service is excellent - they made sure I was happy and satisfied with my purchases.

Great place for floor models or scratch & dent (the outlet). Customer service is good, and I have…read morebeen happy with the pricing and quality of the items I have purchased. Definitely worth a look if you're trying to replace something on the low-low.

I purchased a 14-foot extension Sthil pole saw from this company. Only to have to return it less…read morethan 24 hrs later because the chain or something was internally bound and would not let the chain turn. I was meet with extreme resistance from the owner. I could not get the saw to turn the chain. I did not do anything to it. Just wanted to return it. I became very upset after 20 minutes of him insulting my integrity telling me I had cut with the saw, its been taken apart, and with a just down right d-bag personality forcing me to stand my ground and defend myself from this disrespectful insulting attack. I was not willing to "fix" a brand new saw. I'm well within my right to return and meet all their policies listed. Tool doesn't work. Tool returned unused. Simple. I requested them to process the return on a new, completely unused tool. Only after the guy that processed my purchase had to come complete the transaction as the owner threw a tantrum throwing papers and walking off refusing to complete the return. Terrible customer service. You will not be respected here. These people have their "always right" attitude. I did not use the saw. It would not cut. No shavings. No marks. A tiny amount of grease is present from the lube system on sprockets in the head. Impressive looking saw, and I was sure it would keep my 84-year-old father off a ladder trying to limb up his trees. They checked it out for me before I left. Unfortunately, later that evening, when I tried to use the tool, it would not turn the chain. All I did was crank it up. Runs great. Will not turn the chain. I didn't do anything to it. I didn't take anything apart. Tried adjusting the chain tensioner. Nothing. Youtube searches showed problems with this type of tool involving the drive shaft or similar issues with other users. A bad omen to me. I'm not one to spend $874.16 on anything that doesn't work from the first time using it. I dont want an expensive tool that needs to be fixed the first time it's used, and in my opinion, it would be nothing but problems every time. This is not a customer service driven business. More like a "I'll tell you how you are wrong about everything no matter what you say, but I'm right and does not respect customers with a problem with them. Lots of inventory and by my first ever interaction an absolute dumpster of a company. I do not recommend doing business here.

This is an EXCELLENT place! They have a wide selection of equipment and the price for rentals is…read morevery reasonable. They are also very knowledgeable about the equipment they have. As a sidebar, there is a very expansive PEZ collection there! Nice people, too. Bottom line is that there is absolutely no reason why you should hesitate to do business with them. Also, they sell a lot of equipment; in fact, I was told that rental was a small part of their business. Check out their website - it is done very well and should answer any question that you have.

The Collierville store has very helpful employees and are very nice folks! Would recommend this…read morelocation.

Great store and employees! If you desire a outdoor kitchen, new patio furniture, outdoor fireplace…read moreor customized swing set this is where you should go. Lots to choose from and anything can be built according to your wishes!

Went to another local Deere dealer and was treated like I was not worth their time. I went and…read morelooked at a new tractor here and the salesman let me look around, no pressure and treated me like an actual person. Went back later and still had the same no pressure just like before and ended up buying a new tractor. I go in off and on and I have had no issues with anyone being rude or not helping. I will be going here from now on.

These guys are WAY overpriced, AND have an attitude like, "Oh well." Don't waste your time.read more

I asked for their recommendation for someone to clean and inspect my gas ventless fireplaces and…read morethey did. Great experience and well worth it.

Hamilton's has consistently provided decades of fine products and stellar service excellence!read more

I can't remember the young lady's name that helped me. It's been a min since I went there. I went…read morein for a replacement belt for our dryer. She was friendly helpful and knowable. I went home pulled up a you tube video put took the dryer apart and put the belt on and all was well. Thanks so much for all you do. Amazing place. I'm heading back there for a different part same dryer looking forward to great service again.

Friendly staff. They have all the parts to get your washer,…read moredryer, or refrigerator working again. Highly recommend these guys.

This is THE place to search for your hot tub and all the necessities for maintenance.Large…read moreselection of quality products at a fair price. Remember, cheaper is not always better. All store personnel offer friendly, quality assistance and are more like friends. I purchased my hot tub there and could not have been more pleased. Service tech is top shelf. I recently had to replace my cover and they ordered for me a new design type of cover and I could not be happier. So much lighter and much easier to maintain. I would not consider going anywhere else.

After weeks of research and multiple visits to several different Spa stores my wife and I finally…read moredecided to purchase our spa from Garden Spas & Pool. Zack's follow up was constant and informative. He never pushed for the sell but was there to help guide us through the process. Delivery was flawless with Eric and Faith working out every detail to insure proper placement and a tutorial on the spas operation. We are extremely pleased with our Hot Springs Spa and we highly recommend Eric, Zack and Faith!

Excellent alternative to the big box hardware stores that have seemed to taken over most of…read moreAmerica's hardware scene. They have all the normal items you might need, ya know... flowers, soil, shovels, bolts, pipes, hand tools, power tools, strings, whips, chains, leather, ya know... hard wares... They also have some niche items for sale that satisfy me beyond what should be normal in a hardware store. Full lines of Lodge Cast Iron, Big Green Egg supplies that rival anyone around. As a matter of fact, their bbq area in general is really well stocked. Bunch of cool windmills, chimes, outdoor furniture, and even outdoor kitchen equipment. I can't say there are tons of deals just laying around, and you should practice caution and make sure you aren't getting totally taken on price here. One big difference that makes it worth the price is the level of help you can get here. Truly knowledgeable folks in each department make it a joy to shop here. Some things are just worth it. Some things aren't. Glad they are here, because they are. Just get your plumbing stuff elsewhere. '24 - 76/102

My lawnmower would not start. They diagnosed my problem got me running very quickly. Great service…read moreand will use them any time I need service or repairs!