The professionalism, expertise and dedication that your entire team demonstrated in handling this…read morevery complex claim was remarkable. We are most grateful to you and your entire staff for managing our 200 unit condominium claim and also in dealing directly with our individual unit owners. Professional communication along with the control and flow of information far exceeded our expectations. Mary Mizzi Property Manager

What a pleasant experience ever! When I reached out to him, I was so stressed out but he took time…read moreto listen to my concerns and point me in the right direction. If you are looking for a public adjuster who is going to be transparent, understanding and responsive then Ed is your guy. He is going to get things done, answer your questions and point you in the right direction. He is truly one of the good guys

I hired Ed Benavides to help me with my Allstate fire Claim that happened 12/26/2018. I did not…read morehire him until after my first lowball settlement check was sent to me in my name alone from Allstate before hiring Ed. Ed Benavides gave me poor advice and told me not to accept it and send it back to Allstate. So I did. It was only so Ed could charge me 8% on all settlement checks even this very first check. This is not good advice that is looking out for my best interest of his customer. It was in his best interest only! Next, from the time I signed on the dotted line of hiring Ed Allstate sent Ed the final payout checks. Two checks one equaling $140,000 and one $27,000. I only owed Ed $10,000. He held both of my large Allstate settlement checks for well over 6 months or so not at all looking out for my best interest. I was unable to put my home back together in a timely manner and Allstate would no longer pay for my rental because my problems with my public adjuster was not their problems whether my home was done or not. This caused me great hardship and grief. Ed caused me extreme mental anguish for a very very long time. He is not looking out for the best interest of us vulnerable customers looking for help.. He is only looking to get as much money as he can get in any shape or form no matter what it takes in his own best interest no matter if it hurts your livelihood or not. He had me sign a release form that in one paragraph states I'm not to make a bad review about their company or I will be sued. I fell for this tactic for a while but I came to my senses 2.5 years later realizing that if all my statements are true I cannot be sued. I just want to share my horrible experience with the public. I do not want anyone going through what I went through. PS Amy Edward's bad review is very accurate of my experience as well.

We engaged MFC for a major claim on a commercial building. I gave them 3 stars because they did a…read morenice job on our claim but their communication is poor. On the bright side they are very knowledgable and capable; without their help we probably would have been totally screwed over by our insurance company. They also gave us a very favorable fee as a percentage of the total claim. Besides that, I probably would not use them again because the communication isn't good. They often don't respond to phone calls or emails in a timely manner and don't always follow through on what they say they are going to do. I requested a periodic update on the status of the claim at least once per week and, although they said they would, it didn't happen even if I contacted them to find out. If the follow up and follow through was good, these guys would be the no-brainer go-to but the frustration of being in the dark just isn't worth it.

If you ever have a major home owners/renters insurance claim call these guys the immediately after…read moreyou hang up from reporting your claim! They work hard and fast to get you the best claim settlement. I loved my insurance company and never had an issue... until my first major claim. It was a nightmare that dragged on and on. I was lucky enough to have a casual acquaintance refer me to Tom at MI Fire Claims. Tom, Dom, and Gary are great guys who I felt really cared about helping me get a fair settlement from the insurance company. They were able to double the settlement my insurance company initially offered me, well worth the 10% fee they collect from the total award. Can't say enough good things about them.

I had a hot water heater that busted July 2025 and my insurance company sent out one of their…read moreservice providers, which ghosted me and put me on hold. So I fired them then my ghosted me, so I hired the team at PAM. They did very good broke through the silence and got my insurance company to start getting back in touch with me even though they were supposed to call them. Thanks to their help I finally got my house fixed and all the way back together January 2026. Thanks Alex and Robert for your time, help, and service.

I had a fire that resulted in a flood the first part of case went smooth I did the work required to…read morerevive the full amount of claim in May in November of same yr in received a letter from insurance company saying my paper work was to be in by August even though the inspection was done it may it wasn't turned into them until November resulting in the claim being closed I'm left with. 17.000 plumbing bill Arron assured he would handle I've heard nothing I called the insurance commissioner and the governor's office I'll say Pam is responsible for me not being paid almost 30.000 I've left numerous attempts to contact Aaron's partner as you don't get anywhere with Aaron he just ignores it because it was his fault the other partner was trying to work at all and said there was 6 years for them to file on it I have heard nothing I'm now responsible for all these bills will probably have to file bankruptcy and plan on calling help me Hank or problem solvers to expose all of this after the first of the yearif we cannot come to an adjustment as I feel he has done nothing to resolve this issue other than ignore it I tried to give them the benefit of the doubt that it when they assured me it would be taken care of the only thing it took care of is destroying my credit and leaving me with a ton of bills that had the paperwork been turned in would have been paid.