Always have expert stylist at the salon. I wouldn't trust anyone else with my hair. You will not be…read moredisappointed! Anyone you see here is great. Thank you Nancy's salon.

I've seen both Joe and John here and I love them! They cut my hair exactly how I want it, and then…read morestyle it beautifully. They are also taking their Covid precautions seriously. I filled out a form for contact tracing, had my temperature read, everyone wore a mask and John wore a face shield as he worked! They sanitize between clients and are using disposable capes, which is great because I'd question how they sanitize the cloth capes. I really appreciate the lengths they went to to make me feel safe.

Best salon in the area! My husband and I have been going here for twenty years and wouldn't go…read moreanywhere else. We love the quality care and products that Waterhouse Salon provides. Great location in a historic building in new London too.

Tried 2 stylists. Both close to retirement. Did not feel valued. Seems the 5-star reviews are…read morebased on long-term clients, and not on newer ones.

Best Hairstylist in this area. Every single Hairstylist is amazing. The services I've received our…read morehighlights, coloring gray as it grows out and haircuts . I always receive so many compliments on how my hair looks. All the Hairstylist treat you like family are professional and superb atat their craft. I highly highly highly recommend Loks Salon

I highly recommend this salon! I went to Loretta for a cut, conditioning treatment, and blow dry…read more My hair turned out amazing and she was a lot of fun to chat with. Great place and I will definitely return.

I had the most amazing facial here! Relaxing, comfortable and specific to my skin's needs. Highly…read morerecommend to everyone.

Fantastic service! Felt very comfortable, and Lorna was extremely professional. You'll not find a…read morebetter place.

Words cannot describe how beautiful our hair was for my wife and I on our wedding day. Paula and…read morethe stylists at A Cut Above really took things to the next level and exceeded expectations. We held our wedding in New Haven ... Paula, Rachel, and her team from A Cut Above were able to deliver a flawless proposal for pricing and services, as well as traveled to my wedding destination and coordinated with the makeup artist (from another company) extremely well. Talk about EASY PEASY!!! Vibe was on point!!!! We had two brides, plus a bridal party of seven additional women ... Paula and the team managed everything PERFECTLY and to our schedule (early, in fact)! Where as we were a little apprehensive planning our wedding 3,000 miles away from California, Paula, Rachel, and the team took care of all of our worries. What an honor! We couldn't have asked for better wedding day hair. We would highly recommend this business for your wedding needs! From updos, to half-ups, to glam waves and even extensions, these humans know their stuff! Pro tip: Book a trial before your big day so everyone is on the same page!

Mia does a great job cutting, coloring and highlighting my long hair. She's helping this 58 yo…read morelady cover the grays and stay blonde! She's very friendly and easy to talk to. Definitely recommend her!

Wanted to begin embracing my gray hair. made an appointment with Mallory who was recommended to…read moreme. Mallory listened to what i envisioned and explained the process. She was so welcoming and supportive. I LOVE my hair and will recommend her any chance I get.

2025- Apparently I love this place which is why I keep returning. This year Meagan worked on my…read morehair. She has a lot of patience. My hair is certainly challenging to work with, yet she maintained a smile and quality service to get it to what I want it to be. I appreciate her work. I'm loving the dark hair with light contrast- it gives it the dimensions I'm always searching for. Thank you very much Meagan!!

I've been to this salon multiple times over the past few years. Shannon, the owner, had always been…read morenice and cuts hair well. However, she books way in advance so I never can get in with her. The last time I was in, she was at the counter when the hairstylist walked me up to pay. I didn't appreciate a comment she made about how long it had been since I came in last. I know. The last year hasn't been kind to me. It wasn't a neutral comment, it was very accusatory. Self care hasn't been high on my priorities, so I don't find it appropriate to further shame me for it. All that aside, I won't be back after my most recent cut. I told the hairdresser I wanted an angled bob and showed them an inspo picture. I came in with armpit length hair so this shouldn't have been an issue. They glanced at the pic, asked me next to no clarifying questions, and proceeded to give me a chin length lord Farquaad straight bob instead. They also did not provide a mirror to see the back so it wasn't until I got home and could get a good view of the back did I realize just how different it was from what I asked for. I hoped it was the styling, but even after washing and restyling, there's no way around it. This is the second time I've cried over a haircut I've gotten from hairdressers at this salon because they just don't seem to care about what I ask for, they just do whatever they want.

I called and they got me right in. I had Olivia do my hair. She was AMAZING! She did a wash and cut…read moremy hair. It turned out amazing! I will definitely be back to get my hair done here again.

This place is amazing, I came in late minute without appointment and the staff took good care of…read moreme, the place is clean and wonderful. Shoutout to everyone on the team for being for friendly and courteous!

I have had some poor experiences in here but I have also had some great ones. It can be a bit…read morepricey if you get a wash and style and so on, but a simple cut and go is not that bad. if you are looking for a barber, this is not the place for you. it is a hair salon and it is for those looking for a salon. I HIGHLY recommend that if you want to give the place a second shot, you ask for an appointment with ERIC. he does a great job and is very personable. I have been getting my hair cut by him for over 3 years and I won't see anyone else.