I called JCP when I found water dripping from an upstairs sprinkler cap. They promptly assessed the…read moreproblem, sent me an estimate contract then scheduled me on the same day for a repair technician. The technicians were great. They found the leak was actually a copper house plumbing pipe and not the fire sprinkler pipe. They could have just charged me their base fee and walked away but they were open to fixing the leak since they were there. They honored the initial repair estimate even though it wasn't a fire sprinkler leak. I highly recommend these guys for your repair needs!

Great Family owned business…read more Father, and Son shop. I needed help with changing sprinkler heads in my garage, and these guys came to the rescue. Great people. I highly recommend!

Came on a Saturday to fix a leak in our fire suppression system. Carlos and Lester do great work.read more

We worked with Fortify Fire Protection as part of CaptiveAire hood installation. It was a pleasure…read moreto work with them! As a result of several prior installation issues they ended up coming onsite 4 or 5 times without charging extra for the time spent. I would like to separately mention Jaren who not only completed the job but also helped us navigate some of the issues with installation as well as identify the root cause and corrective action on part of our general contractor and electrician. Jaren was always super responsive including on weekends. I would absolutely recommend working with Fortify Fire Protection; they are very supportive and make a rather stressful construction process easier.

Part of the fire sprinkler system black steel pipe/valve connection area was rusting/eroded and…read moreseeping out water slowly and noted the dry wall in the garage was wet. After cutting out that area of dry wall and noted the problem, I got a couple of quotes. Friendly Fire Systems is very reliable. The boss Benito responds to text very quickly and answered all questions professionally. Scheduling was easy and uneventful. The technician, Rafael, arrived on time. He did the whole job by himself. The access box was too small and Benito was able to help him to locate a bigger one quickly and Rafael went to get it. They replaced the pipes with CPVC plastic pipes. They also replaced the valve and water pressure gauge. Rafael did everything in 1 day. The other impressive and important quality I like this company is the post-repair follow-up service. The new water pressure gauge connection was seeping out water with drops of water slowly. I texted Benito right away and he was able to have another technician, Miguel, to come to my house that same evening and it was Friday. Miguel arrived on time that evening and tightened the connection up. The slow leak persisted and noted the next day. I texted Benito regarding that the next day, Saturday. He again responded to the text immediately and offered to have Miguel to come to my house Monday early morning but afternoon worked better for me and he scheduled that afternoon for me. Miguel replaced the water pressure gauge and the metal connector as there's manufacturing defects causing the super slow leak at the connection. Afterwards, no more leak. Thank you Friendly Fire Systems and the boss Benito for being so reliable for the initial work AND more importantly, the follow-up care. Not that many companies nowadays are so reliable on follow-up customer service/care after they get the money for the initial service. Keep up the good work!!!

For my residential remodeling project, I needed to update my 15-year-old fire sprinkler system and…read moreget a fire permit. I found Friendly Fire via Yelp's "Request a Quote". After talking to several vendors, I found Benito experienced, easy to work with, and reasonably priced. He knew the permit process very well. Throughout the process, he suggested ways for me to save money. His technician had 30 years of experience and was able to convince the city staff to make the process shorter. I highly recommend the team to anyone who needs a fire permit.

Quick service , honest , punctual and got the job completed. Would recommend this business.read more

Great service with great price! I contacted them to service my 2 existing fire extinguishers. The…read moreservice guy arrived on time, and he told me I might not need 2 extinguishers for my shop. The transaction was very quick and smooth. Thank you!

A couple of years ago my boss introduced me to Joyce Oren at Code Three, to facilitate their annual…read moreToy Drive. She has been the driving force behind the Toy Drive. She tirelessly recruits donations, gets the local businesses involved in supporting the cause, rounding up volunteers and making all the arrangements with the base. In addition to her daily responsibilities at Three Alarm as well as training the Cadets. Whew! I would wholeheartedly endorse anyone who is looking for a great local company to provide their services for Fire Protection contact Code Three. Not only do they have a dynamo on their team, but they also give so much back to the local community. So keep the money at home and support a local business that supports the locals.

I needed a simple item, an escutcheon or fire sprinkler flange. I spoke with Joyce, twice she…read morerequested I provide pictures and my contact number. Long story short, she never scheduled me an appointment for a technician and poorly communicated if she could even help me! I guess job was too small or she just didn't want my business?

Had all the hallmarks of a reputable and pleasant company. We liked that they had a handy reference…read morethat we could use to prepare and ask for a quote. They came to do a fire extinguisher inspection. It was orderly and quick. Rates were lower than our old fire equipment company in every category. They answered the phone on the first ring, and were even able to come the very next day in our case. Sincerely recommended.

Best Fire Equip did an outstanding job servicing our fire extinguishers. Melinda was on time and…read moreperformed a thorough inspection. Great job!

The technician was prompt and professional, taking the time to thoroughly inspect the issue and…read moreclearly explain the best solution. Even though they weren't able to replace the valve during the visit, he provided honest guidance and didn't charge for the service. Truly appreciate the integrity and professionalism--highly recommended!

Frustrating interaction. Had a leak in my fire suppression. System. The technician originally…read moredidn't show up. Then after calling back they did. Promised a follow up email or call. Nothing for a week until I started calling. Said they needed a note from fire permitting that I had to get. I went and got the note. Then sent it to them, only to be ghosted after repeated calls and texts. Contacted a different service who came within a week. Fixed the problem, but now I have black mold because this group held up work for almost a month.

They got back to me immediately with advice after I sent a late night message! Extremely helpful…read moreand responsive.

Highly recommend for anyone looking for a trustworthy and reliable experience!…read moreIt's rare to find a company that genuinely prioritizes customer needs over sales, but they do just that. Every question was answered.

Guys came out same day and fixed broken sprinkler for reasonable price…read more Much appreciated and thank you.

BEWARD of this company. Edwin took our money and abandoned the job to install sprinkler systems in…read more2 board and care homes. He claims to have left the country. He left the ceilings open, didn't pay city permit fees after we paid him to pay the fees, and we are left with trying to find another company to assess what he's done, and do the job he didn't do. He's not responsive, he is not honest and he shouldn't have a business license to operate.

We've used FireShield for the past three years to service the fire extinguishers in our HOA…read morebuilding, and the service has been consistently excellent. Cedric, our service rep, is always on time, professional, courteous, and efficient. He clearly takes safety seriously and ensures everything is properly inspected and compliant. I also really appreciate his reliable follow-up and annual reminders, which help us stay on top of required servicing and gives our HOA peace of mind. Dependable, safety-focused, and easy to work with. We highly recommend FireShield.

I probably won't employ this place again as he tried to hard sell me on unnecessary fire…read moreextinguishers. I'm glad I checked with my general contractor and was reassured I did not need what the Firewise worker told me was the "law". So I would be cautious.