Two things - Both are Five Stars…read more 1. When you call them and are put on hold, the hold music if the best hold music I have ever heard (FUNKY JAMS) (maybe not Shazam Time, but it will get you movin if you are using Speakerphone) 2. Crystal in Records was very helpful, personable, resourceful and is a great asset to the department Her help saved me a lot of time.

28-year old, Alhambra Police Department Officer Alec Sanders was killed while in pursuit of a…read morestolen vehicle :( RIP brother Thin Blue Line

We came here on Halloween with the city's toddler class to trick or treat at city hall, then the…read morefire station. Everyone had a blast! We got to go see the trucks up close, take pictures with the fire engines, the firefighters, and get a ton of candy from the nice men in uniform. Thanks for taking time out for us residents!

First class agency. Kind, compasionate, and respectful to the community in which they serve.read more

The City of Alhambra in Los Angeles, California is a very cool city!…read more We've had many happy gatherings here because there is such a wonderful variety of restaurants! I've had some fun shopping experiences, too! Plus, Alhambra has a Costco... and a Costco Gasoline station! Did you see that beautiful mural? How about those street signs with "City of Alhambra" as a subtitle? Amazing! For sure, we'll be back!

Sucks to pay overnight parking every night for a city that makes ~$2M g from parking fee revenue…read more Great food and fun to walk around in. Nice place to browse and walk around.

From the local Pasadena nurses We cant say what you've done…read moredue to privacy restrictions. But we are eternally grateful to these fire dept for taking time to be kind and explain, and teach families who might otherwise over use necessary resources.

Castañeda family gives you Blessings. Thank you for saving our hills and valleys. And homes. God…read morebless you always.

Excellent service ! Protecting our community , always so friendly and letting the public take…read morepictures

Went to this station on 12-9-2021 @ 10:30am to drop off toys for Christmas. I rang the doorbell and…read moreknocked on the door, no one answered. What kind of fire station is this?

Rose Bowl Flea Market. Can the Pasadena Fire Dept. tell the difference between wind and heat?…read moreInspector makes the rounds 5:30am. No wind warning/advisory. Nothing over 9mph forecast the days leading up to the market. But there is a heat advisory. Tells vendors they need 40lb per leg on their canopies. Some just ignored him cause of the heat. Others suffered all day without a cover. None of the unsecured canopies blew over that day.

My husband was knocked over in a park in Sierra Madre. Someone called 911. We told them it wasn't…read morenecessary. He refused to go to the ER because he was not hurt. We received an expensive bill even though we had not requested help and refused to be taken to a hospital!

Truly Above and Beyond We attended an autism awareness…read moreevent at Montebello Fire Station 55, and I can honestly say it was one of the best events we've ever been to. They went all out with decorations. It was clear they put real time, effort, and heart into making everything feel welcoming and special. It honestly stood out compared to other events we've attended. Clean, Organized and Welcoming Space The station itself was very clean and well kept. They opened up both their main entrance and their outdoor area (which felt like a spacious side/back lot), giving families plenty of room to move around comfortably. Everything felt organized, safe, and inviting. Firefighters Who Truly Care Every firefighter we interacted with was incredibly kind, patient, and genuine. They went above and beyond with my son. He tends to be repetitive, but not once did anyone seem bothered. In fact, they welcomed him with open arms (literally, he gave lots of hugs!) and treated him with so much warmth and respect. You could tell they truly cared, and that meant everything. My son felt so special, and he hasn't stopped talking about it since. Quiet Room One of the most thoughtful touches was the quiet room they set up inside (in what looked like their break room, kind of like a mini home theater). My son was one of the first to use it, and he loved it. It was calm, clean, and a perfect reset space. Later on, other kids started using it too, and it was amazing to see how helpful it was for everyone. Fun Activities for All Ages They didn't just host an event, they created an experience. The kids got to participate in a hands on activity/training that was adapted for different ages. My 2.5 year old nephew and my 11 year old son both enjoyed it, which says a lot. They also gave out snacks, treats, and prizes, which made it even more exciting for the kids. A Lasting Impression What really stood out to me is that this wasn't just a one time interaction. We had seen some of the firefighters 2 weeks before at another event, and one of them actually recognized my son. That kind of genuine connection is rare and so meaningful. Parking and Accessibility Parking was in the surrounding neighborhood, but it was surprisingly easy to find a spot even during the event. Overall Experience This event brought together families from all backgrounds in such a warm, positive, and lively environment. You can tell they didn't just "host an event"...they truly cared about making it inclusive, thoughtful, and memorable. We're already planning to come back and drop off some treats for them as a thank you. That's how much this meant to us.

Honestly they are the kindest fire fighters I've ever met! I definitely want to come back with my…read moreson again! I went for the Autism Awareness event and they were so kind to my nephew and it's really hard to find people that actually listen and care for kids who have autism. Everyone who wants to visit a fire station should come here! They were so kind I'm thinking of making cookies and maybe banana bread to take them for the appreciation I have!

So helpful when the heavy rain flooded very helpful. They didn't have what I was looking for but…read morethey knew who did

Called them to ask a bunch of dumb questions about the smoke alarm in my house. They were very kind…read moreand informative and helped me fix it over the phone.