Elizabeth was friendly and communicative when I scheduled my cleaning with her and I confirmed…read morethree separate times that she was going to come to clean today, but was awoken at 7 AM by a text from her canceling her appointment. I understand things come up but this is extremely frustrating seeing as we just spoke yesterday and I have had this appointment scheduled for a week. I would not schedule with her again if I was looking for someone reliable.

Elizabeth was extremely reliable. She did a wonderful job on our Apartment. It hasn't been deep…read morecleaned in over a year. She is very compassionate and understanding!! Highly recommend!!

My review is on a move-in cleaning. We recently purchased a new home and I chose Best Cleaning. I…read morewas 100% comfortable from the initial contact with Jessica. The day before we moved in, I let them know that we had a high ceiling fan in our living room in case they needed to bring a ladder. I was told they didn't carry ladders on the truck but had extension rods that should work. (Comments about cleaning this ceiling fan will be explained later). I spent from 9:00 am to 6:30 pm with Brian. In my opinion, he was totally overwhelmed with this job. He thought it was in my best interest from a cost standpoint to not call in for assistance. Brian did an excellent job of cleaning the bathrooms and cleaning out the refrigerators we'd purchased. The company was aware of my requests for specific cleaning service well in advance. I wanted the couches and other upholstery steam-cleaned as well as the steps. The prior owners did have pets, so there was quite a bit of pet hair that needed to be vacuumed. Below are my lists of complaints and specific problems for future readers to consider. 1. Brian brought in a 2-3 step, step ladder. When the extension rod didn't reach the fan blades, he stacked 4 square loose stones onto the step ladder. While stepping off the stool, he missed the last step and knocked a spare stone onto my hardwood floor. This is in the open area of the floor and NOT underneath the couch. It dented 3 chips in the wood; which I've had to try and fix myself. There is NO way he didn't know what he did. I should have commented at the time but didn't. My fault. Who stacks stones to step on, to reach high above your head? 2. The steam-cleaning of the couch and chairs was below adequate on actual cleaning. Cleaning solution that smelled good was sprayed all over; which also went onto the hardwood floors. The equipment used seemed fine, but half-way through, the hand cleaner piece overheated. ?? The final touch-up/mopping of the hardwood floors was cloudy looked terrible. My husband and I wiped over it the next day and used a dry cloth which helped greatly! 3. Finally, I quietly questioned in my head, "why" he didn't dry vacuum in advance of steam cleaning the carpets. When I reached out to his wife, the other owner, she explained that they feel you get a much better clean, and it costs you less, if they simply do the steam cleaning alone. This is absolutely not true, despite pet hair - as I regular vacuumed the next day and removed 6 canisters of "stuff." While I appreciate that this company worked "very hard" to clean my house, I feel I greatly overpaid for the service I received; including the damage to the floor. I honestly feel I should have just cleaned the house myself as it would have saved an entire day, $$$ and a dented floor. I'm a good person and did provide Brian a tip for his service simply because I would have felt bad in not doing so.

Brian Smith is awesome and won't charge you unless he knows your carpet needs to be cleaned. He…read morewon't sell you anything you don't need. This guy is extremely trustworthy, call him for whatever you need!

I highly recommend this cleaning service! I needed a move-out cleaning on a tight timeline, and she…read morewas incredibly accommodating with both my schedule changes and time crunch. The apartment looked spotless when she was finished, and her attention to detail was outstanding. Professional, reliable, and easy to work with--I would absolutely use her services again.

Been with the same cleaner for 7 years and due to personal issues she couldn't continue. I decided…read moreto try someone new after looking and looking decided to give them a try, I was not disappointed they were on time very professional, reasonable priced my cleaner did an amazing job. I would recommend them to anyone, and I definitely will be using them again .

Flor and her team did an excellent job cleaning our home. They were thorough, professional, and…read moreit's clear they truly care about the quality of their work--the house looks spotless and feels incredibly fresh. They've also been very accommodating and easy to work with, especially with scheduling around our busy routine. We really appreciated their willingness to cover their shoes, as we don't wear shoes inside. Communication has always been smooth and pleasant and consistently reliable. I would absolutely recommend Flor and her team to anyone looking for a dependable, high-quality cleaning service, and I would gladly work with them again! :)

Flor and her team did an excellent job cleaning our house after bringing home our baby!read more

I contacted Baum carpet cleaners on Monday morning. They are no longer in Gladstone, but in Lenexa…read more I asked if they still worked north of the river. The receptionist said they do, and claimed they don't charge for the drive. I got an estimate based on how many rooms. It seemed high, but considering the favorable reviews on line, I figured they must be worth it. Later that evening I received a message saying that someone named Jason had upped the estimated from $460-$490 to $510 with no reason given. She told me about a $30 off coupon on their web site that I could use, which 'magically' brings it back down to the original estimate range. The receptionist also said they were available Tuesday or Wednesday next week. I called back the next morning and left a message. I accepted the estimate, and said either day was fine. I also asked they call me back with which day and morning or afternoon. No response on Tuesday. I called back again and left a similar message on the other phone number she gave me. No call back on Wednesday. On Thursday morning I called and left the message to cancel, and if they came out, it was on their expense, not ours. Also, I said I would be posting a negative review. I got an immediate call back with an apology. However, the receptionist 'claimed' she didn't get any of my previous messages even though my third message (that she was returning the call from) was to the exact same phone numbers I had left the first two messages. Don't hire!

The very best carpet cleaning service - period. They get your carpets clean - period…read more So glad I found them (using Groupon or LivingSocial or one of those)! We have light-colored carpet throughout the house, and get it filthy quite easily. We get carpets cleaned at least once, if not twice, each year. I've used Baum two times now, and I won't call anyone else. They're incredibly thorough, getting out stains that other carpet cleaners left behind. They always show up right on time (which is pretty unusual from what I've experienced) and they are very professional. Can't recommend Baum highly enough.

Tried to call to get a quote. Left a message. Never returned my call or left a message. Maybe this…read morebusiness is closed?!?

Megan just left and I couldn't wait to write her a great review. Not only is she prompt and easy to…read morecommunicate with, she charges a reasonable rate for the amount of work she does. I had asked for a deep clean of my one bedroom one bath 850sq ft apartment and she charged $100 for 2 hours of intense work; they cleaned the baseboards, cleaned under the furniture, and vacuumed/swiffered the floors as well as general dusting etc. My place is spotless and smells amazing! I'm so pleased with her work and I can't wait to recommend her to my friends and family in the area. Luckily she gave me a few of her business cards to pass around- will definitely have her come by again!

Carlo's cleaned the carpets, Hall, and stairs of our home recently. He did an excellent job at a…read morevery affordable price, and I highly recommend him. He also cleans tile, and we plan to have him do that on some tough grout stains.

Amazing work! Fast, professional, and very reasonable. My carpet is good as new! Thank you!!!read more