Hired them for a basement lowering plus waterproofing job. Thye were very good to work with. The…read morejob took a little longer than expected but the process was pretty smooth considering what a major reno it was. Nice staff and always cleaned up after themselves.

I have been fighting with Nusite since September, 2016 in the hope they would step up and do the…read moreright thing by fixing the weeping tile job they botched in June 2016. I started with a damp basement and they gave me a WET one! Here are the nuts and bolts of how wrong their job went and the financial impact their carelessness has had. From the very first phone call after the flooding through all the months of stalls and flip/flops, Nusite has done nothing to actually fix my home. They offered excuses and contradictory reasons as to why the flooding was now happening ... Sure, they offered band-aid solutions ("We'll put in a sump pump for free.") Irresponsibly, they expected the foreman who lead the work to return to "fix" it (A "You Made This Mess" attitude) only firing him when months went by and nothing was done. Finally, they reluctantly agreed to a refund; however, they reneged on it a week later because they they didn't want to pay me back for the botched exterior work when my insurance company was now going after them for the damage caused in my INTERIOR basement: Damage and flooding that all inspecting parties agreed was caused by Nusite's poor work. At a financial burden, I consulted construction experts. I was told I needed to give Nusite the opportunity to fix their work, that the best I could do was to hire a structural engineer to assess and oversee their work and plan the repair. And so again, at extra expense, I hired the engineering firm recommended to me. After an investigative dig with the engineer and Nusite, the detailed report of November, 2016 was damning: Little to no parging; yellow jacket mesh, supposed to be encased, was left visible and not covered in the necessary water retardant; dimple boards had not adhered properly, etc, etc. The winter of 2016-2017 had Nusite and the engineer trying to hammer out a plan of action. But by May 2017, after months of too patiently hoping that Nusite would come through, I realized that they would only ever work on my property again with an eye to mitigating their financial losses. I had to start my research for a replacement company. I gave every prospect the engineer's report outlining how all previous work and materials needed to be removed and the whole job needed to be started from scratch. On Thursday, June 8th, a second weeping tile/waterproofing company finished the re-work of my house. They did amazing work and helped me document all the errors and deficiencies that Nusite left... Nusite is the worst company I have ever worked with both in quality, responsibility, and attitude. I have no confidence in Nusite and now feel they are only interested in themselves and their bottom line. Don't just walk away from them: Run!

Similar to a reviewer below.... I called twice. First time I spoke to a representative who assured…read moreme a call back within 24 hrs. No call. I then placed another call and left my contact info again. Nothing. I would avoid this company. They cannot be counted on.

I had a fabulous experience with RCC Waterproofing from the moment I met Den Ikonomi. Den carefully…read morewent through all my options and pointed out many things I would not have been aware of. He was able to move my originally scheduled date to an earlier time slot which I really appreciated. Den also came by on the first day to be sure everything was on track and followed up when the job was done. Thank you Den! The team onsite were incredibly hard workers and their foreman Roy really kept on top of things and was happy to explain what they were doing if I asked. Honestly - I have never seen anything like how they executed this job from beginning to end and their clean up on both days was amazing. RCC is very lucky to have such a talented and pleasant team working with them. Thank you Roy and team!! I will recommend RCC to anyone who asks.

Aquatech was responsive to our request for a quote to repair a basement leak we had. After…read moreresearching the company and being provided a fair quote, along with taking into consideration that they have their own employees not subcontractors, we decided to go with Aquatech. The workers arrived early and went to work right away. They lay out a large tarp to protect the lawn from the dirt being dug up. They also had to cut a few branches from a shrub which they cleaned up at the end. The work was done very efficiently and orderly. They workers were friendly and was orient answering any questions we had. We also had a vent that needed caulking which they also caulked for us at no extra charge. The job was completed and all the dirt was nicely replaced. They offer a transferable warranty on the job.

What felt like was going to be a long winter, turned into a happy client. My basement had cracks…read moreand needed repair. The cold air and dampness started to seep through. Gavin and his team came in, reviewed the situation and provided us with options. It's all fixed and better than new. We extremely appreciate their service!

I bought an old house (~100yrs) in Toronto. I knew it was a fixer upper when I bought the place but…read moreI didn't know it had foundation issues until after closing. After the first rainstorm water started leaking through the wall - it ruined my floors and everything in my basement! Rule #1 always get an inspection when you buy a house! I googled foundation repair, and a number of companies popped up and I started calling around. A few of them refused to even come out and quote me and others were just plain rude when they arrived! I called the big companies before I called MacRae and what a relief! Polite, friendly and they scheduled me in the next date for a quote. Gavin came out and quoted me for the repair. I took a few days to consider my options but, because of their professionalism it gave me the confidence that they were the right people for the job. Not only did they deliver on time the work was clean and so neat and they even delivered below budget! It's rained hard since and the repair is still solid. Thanks GJ MacRae!

Canada Waterproofers truly saved our basement--and our sanity. We were dealing with constant water…read moreseepage, and it was starting to damage our walls and flooring. Their team showed up on time, explained exactly what was going on, and gave us a long-term waterproofing solution instead of a quick fix. They were professional, clean, and honestly, just good people to work with. The best part? No more musty smells or damp corners. Our basement finally feels like a part of our home again. Worth every penny for the peace of mind they delivered.

amazing team, very reasonable and great work to waterproof my foundation from both interior and…read moreexterior

In the Spring of 2014, we experienced every home owner's nightmare. Water leaked into the basement,…read moreruined the hardwood floor and caused us to have to remove the bottom two feet of the drywall throughout the basement. The insurance company denied coverage, saying that it was an exterior wall/foundation issue and, thus, not their responsibility. They recommended that we employ Waterproof Masters to remedy the problem. Waterproof Masters came to our home, inspected the damage, including behind the walls, and pronounced that they could fix the problem and would provide us with a lifetime warranty. They dug down on the outside of a small area of the wall and applied waterproofing material. The basement was then put back together, hardwood flooring was reinstalled and the drywall was repaired. You guessed it. This Spring, water again entered our basement, in the precise location where Waterproof Masters did their work (pictures below). Cyril Phillips, an owner of Waterproof Masters) returned to view the problem. He dug outside, and ran water from the hose, to see the source of the problem. He pronounced that the water ingress had nothing to do with Waterproof Masters' work. In later conversations Cyril Philips and John Scicluna the two Waterproof Masters owners refused to honour their warranty or to return the almost $7000 that we had paid to them. I will never again use Waterproof Masters for any work on my home and cannot, in good conscience, recommend them to others. check out waterproofmasters.net check out waterproofmasters.info

We had Waterproof Masters come remove a sump pump and install a new one with additional battery…read moreback up etc. They were timely, efficient, tidy, explained everything well and got the job done within a week of our first contact. Excellent and recommended.

Highly recommend Tornado Plumbing. Serhiy is professional, punctual, and incredibly efficient. We…read morehad to get are main line corrected along with properly venting are current plumbing and a drain floor drain added for are laundry room. Serhiy and his team looked over the job, advised on some better recommendations to insure we proper flow. Work was completed, fully cleaned up. I'll never recommend another plumber, one of the best in the city. Truly appreciate the honesty and quality work.

Very good work. They are doing a great work in very…read morereasoable price. Their way of dealing is very polite and gentle.

This company exceeded my expectations. They were knowledgeable, polite, and kept me informed…read morethroughout the process. My home is now fully protected from water damage

I first experienced water leaking into my basement in the Spring of 2021. We hired RCC to perform…read morewaterproofing of our home after our plumbing and foundation was inspected with no leaks or cracks found. At the time, Ramy Morcos from RCC (a Consultant at the company as per their website) was assigned to our case. Given the significant amount of water coming into our home, we asked that he refer a contractor to help with drying and demolition to avoid mould formation, to which he said he had contacts for this. Despite numerous phone calls emails, voicemails, etc, he failed to provide a crew for this. Ultimately after months of trying to contact him, I sought out a third party who assessed the damage and deemed that mould had formed throughout the entire basement, and that the entire basement would need to be demolished and treated for mould. We then had our basement repaired. This entire ordeal cost us in excess of $15,000. Fast forward, even after the waterproofing has been done, we have continued to have water coming into the home. Ramy and his team at RCC initially responded, but have ignored our phone calls and have gone so far as to say that the wet materials (laminate, drywall, baseboards) don't need to be removed. Again I had a third party contractor come in who removed the laminate and found rotting laminate and mould (smells extremely foul), which again needs to be treated before this area of our home can be habitable again. Ramy and RCC do not care about their customers. It is within their wheelhouse to deal with interior damage related to water (they recently acquired a company, Rainbow Restoration), and they have decided to not take on any responsibility. They are comfortable with homeowners conferring public health risks by way of mould exposure if it means that they don't need to get involved. I am extremely concerned about how they conduct their business and urge you to stay away from RCC.