Napoli Centrale is one of the main transportation hubs in Naples, the other being the port area…read morefrom which many ferries operate to other cities and islands along the Italian coastline. 25 train platforms are situated in the main level, with another 4 downstairs for local EAV Circumvesuviana trains to Sorrento, Pompeii and other towns. Customers can also transfer downstairs to the metro (subway) line L2. Train tickets can be bought at the station or in advance online, I'd suggest booking earlier as ticket prices for regional legs to other major cities can increase closer to departure. Exterior and interior are modern, with triangular/diagonal/geometric design elements. Within the station several large overhead displays show arrival origins and departure destinations, scheduled/actual times, platforms, and special notes like notifications to board or delays. Travelers wait in the main lobby until platform numbers are published about 15-20 minutes prior to departure for regional trains, then head thru a preliminary ticket check (security checking that each passenger is ticketed), into the train platforms in the inner part of the station. Individual train info is also posted at each platform. Note for Circumvesuviana trains, they don't publish all intermediate stops on the displays so double check your departure time and destination are actually valid for your train route time. I inadvertently tried to get on the wrong train (following directions from Gmaps), only to be directed by a helpful train staff member to the next train on opposite platform arriving 20 minutes later. Inside the main train hall aside from ticket offices and machines, a tourist info center and currency exchange, there are probably two dozen shops and restaurants, not including a separate food hall with a dozen local and chain restaurants, bars and bakeries. From McDonald's and Starbucks to Toasthouse, Sushi Daily, Fresca Pizzeria Trattoria, Cuori di Sfolgliatella and Scaturchio Pasticceria. Within the rest of the station there's a grocery store, bookstore, souvenir, jewelry and trinket stores, cafes, fast food spots, bathrooms. Luggage storage available in station or in the blocks surrounding, which I'd recommend booking in advance. Overall the station was clean, functional and safe. I've no qualms about transiting thru here again!

Bullet trains are the way to go from Napoli to Rome.Super fast and up to 171 miles an hour…read more Scenic views of countryside with free wifi. Leg room is ideal for those that need it. We booked last min and had no trouble finding space since we shortened our trip by a day. Note: our train was on time so give self ample time to get there . Train station number is posted usually 20 min before trip time.

Horrible customer service, absolutely horrible! They do not show up to help but the sure as hell…read moreshowed up to charge. If you can booked your tickets with a different company. THIS IS EASIEST THE WORST I HAVE EVER USED! Arrogante pieces of shit! Can't give zero starts so that's why I put the one and only option I have. Stay away from this fuckers!

Smooth sailing. Prebooked on the app. Just needed the QR code to get past security and have it…read morescanned on board. We sat in business so we have a decent amount of overhead space along with complimentary drinks and snacks.

This is the main bus plaza where both local and regional buses depart/arrive in Napoli. On a…read moreSaturday afternoon I arrived via FlixBus from FCO airport in Rome, a transit time of about 3 hours. I was glad that I was arriving only, not departing since from initial glance there was space for about 20 buses parked along a raised median where riders were waiting for departures, but no easily distinguished signage indicating which bus was headed where. I saw and overheard confused passengers asking others where to go to find certain buses, someone approached me and I was unable to help them not knowing myself. The waiting area is surrounded by parking lots with no direct train station access. It's a few minute walk over to Napoli Centrale, if there are ticket windows inside there. I saw police monitoring the location though no bus company staff. I don't see how you would locate which bus you're supposed to get on, unless you ask around by bus, especially with multiple buses from the same company, and no departure board showing which stop was for each destination. Also I could see it being a little sketchy to wait late at night in what essentially is a large parking lot. Hope they implement some better signage here. Even trying to walk out of the lot it's not immediately clear which direction one should head towards, to reach the main entrance of Napoli Centrale. And that was just around the corner a block to the west.

TOURIST PLEASE READ!! This will be very detailed review so…read morePLEASE READ IF YOU'RE A TOURIST. On August 12th, my sister and I planned a trip to Milan and had booked a bus to take us to the Milano central station. The bus driver was 20 minutes late from the set arrival time. As we got on the bus, he did not check our credentials or our passports (which is part of his job) as we were riding, be stopped at auto station Milan which is a rough part of Milan, Italy. I also want you guys to keep in mind that it is now 1:30am. A kind women who I had spoken with before we had got in the bus had gotten her bags stolen. The bus driver DID NOT step outside the bus to watch each stop, but instead, let peoples stuff get STOLEN. All he did was spark up cigerattees and neglected his RESPONSIBILITIES TO HIS JOB. He told the lady after the fact that we were in a rough area. Suddenly, I decided to check our bags as I saw the women in a panic. My bag and my sisters bag was STOLEN. We also discovered that some of my sisters stuff was located in other people luggages, which mean multiple bags were tampered / stolen. The bus driver did absolutely nothing which makes me believe that he was in on it. If allowed anyone on the bus and allowed anyone to grab peoples bags, what else would you allow? He allowed other people to steal luggages and played dumb when we asked him questions about the area. I have pictures of the license plate AND the driver located at the bottom. Please be aware of FLIXBUS RIDE. I will calling corporate and reporting the bus driver for his negligence and incompetence. It had cost us our personal belongings and unfortunately for me, my medicine. If anyone has any info that can be helpful, please let me know.