Our experience with Steadman Tax Services was extremely disappointing. We dealt with poor communication, multiple handoffs on our account, inaccurate bookkeeping, and a defensive response when we tried to get answers. We were told monthly bookkeeping emails and financial summaries were being sent, but we did not receive them on our end, including in spam. Their explanation was that the emails showed as sent or delivered on their side, but that does not change the fact that we did not receive them on ours   There was also no consistency in who was handling our account. Within about a year of working with Steadman Tax Services, the bookkeepers assigned to us changed multiple times. We started with Sam, who left abruptly and shortly after we became clients. After that, we were moved to Alyssa, then Daniella, and later Keri this January, with no communication about those transitions. That constant turnover made the process frustrating and made it hard to feel like anyone had a full understanding of our books or the history of our account. The bookkeeping issues were even more concerning. Our 2025 P&L showed many American Express charges categorized as Thumbtack advertising, even though we did not use Thumbtack at all in 2025. That significantly distorted our marketing expenses. We also found other miscategorized expenses, including business subscriptions being placed under office supplies instead of a more appropriate category. We had also already provided information about a cargo van purchase, yet it still was not properly recorded as an asset months after the purchase. When we reviewed the QB audit history, we also found long gaps with little to no bookkeeping activity, including stretches of roughly 29 days, 81 days, 49 days, 35 days, and 27 days with only minimal or administrative changes. That matters because this was supposed to be an ongoing monthly bookkeeping services that we pay for.  The audit log did not reflect the kind of steady monthly review, cleanup, and follow-through we were paying for. Instead, it looked like work was being done in batches with long periods of inactivity in between, which helps explain why issues sat unresolved and why so many things were only caught much later. To make matters worse, we had repeatedly clarified that my wife does not work and has no separate income, but that continued to resurface as if it had never been communicated. That showed a lack of attention to detail and poor account management. What was most frustrating was how the firm responded once we raised these concerns. We were not rude or hostile. We brought up specific issues, pointed to documentation, and tried to get clarity on what had gone wrong and how it would be fixed. Instead of taking accountability and working toward a solution, the response felt defensive, dismissive, and focused on shifting blame back onto us. Rather than treating our concerns as legitimate, it felt like we were being talked around and told, in effect, that the problems were ours for not catching them sooner. Then, after we followed up in writing to document those concerns and ask for a resolution, they chose to disengage immediately instead of addressing the issues professionally. That made the entire experience feel even more disappointing and unprofessional. We were not asking for anything unreasonable. We wanted accurate books, clear communication, consistency, and accountability. Based on our experience, we would not recommend this firm. read more

Steadman Tax Service is the best in the business!! They helped me get on track with our startup company with exceptional speed and accuracy. Their knowledge, expertise and attention to detail is second to none. They are always accessible and willing to help in any way. read more

Natalie Steadman prepared my taxes for years, without difficulty, I found them to be organized and competent. All of that has changed since she became CPA (firm is now STEADMAN CPA- STEER CLEAR of this one!! She seems to have more passion for completing business clients rather than individuals, and we were not given the service this year as we had in the past. Two years ago, my return was transferred to another associate who travels weeks at a time out of the country and is not accessible except during tax deadlines. This years experience was the worst in 35 years of my tax filing!! An extension was filed, and we dropped off all of the receipts and forms 4 months prior to the October deadline. The tax preparer was out of the country twice over the summer, and when I called to see if my return was complete, nothing had been done. I should have picked up all of our info and transferred to another CPA firm at that point, but I was patient as we had good experience in the past several years. I had to scramble for 2 days getting reproduced copies of receipts that Steadman tax service lost, (I had dropped these off 4 months earlier). I was not informed early enough in the process that we needed a "W-9" from an independent contractor. This news came from the Steadman office days away from deadline, another mad dash to get this form completed by a third party. To top it all off, as I was mailing the forms, the preparer used the wrong PO BOX!! After all of this scrambling, I will probably have to pay late fees, and yet I had my information in 4 months earlier. Do yourself a favor, steer clear of this firm, there are too many others in town that are organized, efficient, and charge less. Also, they are NOT a tax advisory service, just tax preparation, and that is NOT helpful when you ask for tax advice. read more

This is a wonderful tax service. Formerly known as Versatile Tax. I am an Enrolled Agent and owner of Kriege Tax Service formerly Community Income Tax. I have no hesitation when it comes to referring Natalie Steadman. This is one of 2 places I trust, recommend and refer clients when I am not accepting new business. read more

Went to Steadman as I had not filed my taxes for 2 years and needed it done ASAP for school and financial aid purposes and they had it done over the weekend and filed the following Monday! They are extremely knowledgeable and helpful! Will definitely be going there during tax season. read more