I had just bought my first home and found out that my attic was filled with mold, old wet…read moreinsulation and material from prior work that was done on the roof. I was dishearten but Healthy Holmes; specially Caleb, Payton and Harley went well and beyond to make this house safe. Not only did they remedy the mold, but they remove the old debris so I can later install insulation. I am truly grateful for the work they've done and is confident they will continue to do amazing work for others!

Price quote was reasonable and service provided was very professional and done in a timely manner.read more

We had flood damage from the storms a few weeks ago and our basement was completely flooded! We…read morecalled RC Restore along with a couple other companies and they were very reasonable and available ahead of all others! They worked long hours clearing out our basement, making sure they took great care of our possessions and keeping us abreast of all that was going on. They knew exactly what they were doing and made us feel so comfortable with them. You could tell that they had plenty of experience doing this type of work! I would definitely hire them if I need anything like this again. They're quality and Value will be hard to beat with another company.

From the owner: River City Restore is family owned and operated. We have over 30 years of combined experience. We…read morewill work directly with your insurance to help get your loss covered. We will also work directly with the uninsured with many different options.

Made an appointment and they never showed up at the agreed date and time. I do not recommendread more

This company is very knowledgable professional. They did an excellent job cleaning my living room…read morecarpet & stairs & we're very friendly.

I contacted Illinois Home Solutions after an inspector found some mold in our unfinished attic. The…read moremold had to be removed before I could sell my house. The people at Illinois Home Solutions were very nice and helped to quickly resolve the mold issue at a very reasonable price so that I could complete the sell of my house. I had heard horror stories of how much it could cost for mold remediation but I was relieved when they gave me their price quote. If I am ever in need of mold remediation services again I would definitely call back Illinois Home Solutions to do the work.

We bought a house with a good amount of mold that was supposedly treated but it was a disaster…read more Illinois Home Solutions came in and spent all the time needed to make sure all mold was treated and cleaned up our basement to make it safe and livable. I would recommend their company any day. They were polite and professional. I am so appreciative to them.

The company did send someone right out to look over my crawl space for encapsulation. The only…read moreissue was it was in the wrong area. The guy opened a closed-off area that no one has been in since that bathroom was built. It would have been nice had he covered that opening back up but he didn't and now a feral camp of cats have crawled in.

I sympathize with the writers of all the other negative reviews of this company, as I had a similar…read moreexperience. I cannot recommend this company at all, as I have learned that it seems they really don't know what they are doing. I own and live in a house on the edge of a small lake in Illinois. On occasion, I do get flood waters in the basement, but I called this company primarily to check the quality of the foundation, as I had some floor sagging. They did install new beams and supports, which helped, but they also suggested a water-removal system to keep out the moisture, and I agreed because of the occasional flood. Both the salesman and the work crews saw that we were right on the lake; it was not a secret, but at the time of the installation, I had no water in the basement and had not had water in the basement for over a year. After the water-removal system was installed, it ran constantly, pumping water into the front yard every few minutes from a basement that had NO water in it previously. Very quickly, we had a front-yard swamp. I tried to speak to someone about the issue, but the manager I was ultimately able to reach (because no one would acknowledge my concerns until I threatened not to pay) was rude and belligerent, accusing me of lying and ultimately provoking a shouting match, which my wife had to interrupt in order to speak. TOTALLY unprofessional. Ultimately, my wife made phone calls in order to find out exactly where the water table was for our house and learned that the pump for this system had actually been installed INSIDE the water table. The rude manager I spoke to refused to consider having "an expert" check the water table, but it took her only about 20 minutes of time on the phone and no money at all to find out this information and later receive a copy of the report. If a representative of this company had been honest enough and knowledgeable enough to bother to make that phone call, I could have saved over $6,000. Do not hire these people. This company's representatives are, for the most part, inept, rude, and dishonest, interested only in getting the biggest check they can without providing a service worth that kind of money.

Great service! Justin did a great job on our carpets and sectional. He is very professional and…read morecares about doing a good job. I will absolutely call Stanley Steemer again.

I am extremely pleased with Stanley Steemer! I made…read moreappointment last night for today. The two guys that came here nice, polite & efficient. I had 5 rooms, 1 hallway & stairs. Looks like new. They did an excellent job!

Truly deserves 0 stars!! Rude, disrespectful, dishonest employees and staff. Do not use this…read morecompany. Servpro came to our home to give an estimate to clean up septic water back up in our basement. My husband and I were out of the country on a business trip. Servpro had my husband's elderly mother sign paperwork, who is not the homeowner, and they claim that they had our permission to begin work. (Lie!) They began working on our basement before contacting us with a quote and knowing our insurance would not cover it. I called our house and talked to Servpro employee and told them to stop immediately because we never approved anything! 30 minutes of them sucking up a little water resulted in $600 bill for work we did not authorize. Servpro could have called my husband and I, but they chose not to. When I called to discuss this matter, an employee got agitated and disrespectfully said that she was going to turn us into collections and hung up on me. Called back and talked to the manager and she says that they do allow their employees to hang up on people. Is this really a way to run a business?!

My wife and I were out of the country. During that time we had a septic backup causing some water…read moreto seep into the basement. My mother called and asked about using Servpro to clean up the water. I asked her to get a quote from them and let us know how much it was going to cost. Servpro showed up and started working on the basement without contacting me or providing a quote for the work that they were already doing without my permission. When we found this out we immediately told them to stop working and leave because we found out through my father-in-law that the damage wasn't that bad and we could easily clean it up ourselves. Servpro proceeds to send us a bill for ~$600 for 30 minutes of work that they did not have homeowner permission to do. They had my cell phone number. They could have called me, but they chose not to. When we called them to discuss this, they were extremely rude to us on the phone and downright lied to us saying that we had given them permission over the phone to work on our property when we definitely had not. I do not recommend using this company.

Always great service! Steve is the in the business when it comes to carpet cleaning! He could could…read moreuse some help, he is the carpet guy, fire and water guy. Pay the man!

From the owner: Tri County Cleaning Systems provides... * Water Damage…read moreRestoration * Fire Damage Restoration * Carpet & Upholstery Cleaning * Ceramic Tile Cleaning * Mold Remediation * Sewage Backup Remediation * Odor Removal/Deodorization * Trauma Cleanup * Post-Construction Cleaning * Offsite Rug Cleaning

I think the Central Illinois location is out of business. My town is listed on the website as being…read moreserviced, but 2 different reps on the phone told me it's not. The first one said they're out of California. The phone number is for Delavan, IL. Reviews on the websie are from 2021 and 2022. Bottom line, there is no service available in Central Illinois.

911 was fabulous. They were at my home within an hour of my phone call. They were very…read moreknowledgeable, professional and helpful. The best part was they stopped by after a few times to see home everything was drying out. I would highly recommend.

Doug and Jay responded quickly to my inquiry about carpet cleaning v over the Thanksgiving weekend…read more I didn't have much hope I'd be able to book someone in such short notice, as I just closed on a new house the day before the holiday and needed the very dirty carpets cleaned prior to my furniture arriving on the Sunday. Not only did Doug fit me in, but they treated all the stains and the 20 year old carpet came out great - I'll be able to prolong its useful life a little more! I highly recommend Extreme Clean!

Very thorough and professional job. Highly recommend. I called and the owner came on the same day…read moreas it was an unexpected.