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    Steam Kings Carpet & Upholstery Care

    5.0 (4 reviews)
    Closed 9:00 am - 5:00 pm

    Services - Steam Kings Carpet & Upholstery Care

    Carpet cleaning

    Upholstery cleaning

    Grout cleaning

    Re-grouting

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    8 years ago

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    14 years ago

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    Absolute Floors - Absolute Floors brings warmth to modern kitchens with elegant hardwood style and strength you'll love.

    Absolute Floors

    (2 reviews)

    My March 27 review at least got some action--a message from the owner. The only contact from him, I…read moremight add, except to ask me to consider taking down the review and promising complete satisfaction. The job was finished on April 15, 19 days after the review. The appearance is acceptable. Granted, matching my old woodwork was difficult and they tried very hard to come up with a satisfactory solution including replacing the wood--twice and sanding and refinishing the stairs (at my expense). The contract warns of unforseen problems with the subflooring. That cost me an extra $5400. I was warned that the walls might be damaged, and they were. I was warned that the moldings might be damaged, and they were. On the bright side, the workmen were friendly and considerate and they worked very hard. My salesperson was also very pleasant and tried very hard to provide a positive outcome.

    One month since initial contact and no carpet installation date to show for it. I recommend finding…read moreanother business, especially if you are hoping to get carpet installed on a tight timeline. I reached out to them on 11/25 for a move in date of 12/28, hoping to get carpets installed before then and figured we had plenty of time as it was more than a month out. We scheduled an initial appt for 12/5 and I made sure they knew when the move in date was. 10 mins after the appointment start time and only after I had called to see if anyone was still coming, a friendly rep arrives to take estimates. I inform them up front that we will want a few variations of quotes as we figure out which rooms we want to cover now versus possibly later, and again, when our move in date actually is. 12/10 we get a couple of quotes. We ask them to look at more flooring samples. My partner goes in to grab sample boards on 12/14, we ask for a final configuration of 2 quotes and they send one on 12/17, and the second one on 12/19 after I checked in with them again on 12/18. They only get carpet installs on Tuesdays and Fridays and initially claimed to be able to do it over the weekend of 12/21, but when we pushed them about actually scheduling a day, especially since move in date was imminent, they claimed it would be 12/27 and 12/28. After we reminded them 12/28 wouldn't work since that's move in day, they said 12/26-12/27. It wouldn't have surprised me if something else would've come up that pushed things back by another couple weeks. Their internal communication and organization seems to leave a lot to be desired - there was even one point where the rep who'd visited our home prior called me thinking I was a different client. One of my biggest pet peeves is when a party who has been dragging their feet through an entire process turns around to tell you "timing is crucial". No apologies for delays or indications of surprise on their end when we inform them we will not be continuing with their business. What a waste of stress and time during an already harried period of moving.

    Steam Kings Carpet & Upholstery Care - carpet_cleaning - Updated June 2026

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