Provided immediate responses which were highly appreciated due to our time crunch and the holiday…read moreweekend. They were easy to communicate with, and service was wonderful!

I've been a customer for awhile now. I appreciate that they call every few months to check in and…read moresee if I need anything. I had them come out and clean my entire upstairs with all my carpet. They were on time, communicated very well. The tech went over everything and offered me extra, but explained in detail each additional service with no pressure. He was thorough and got it done quickly yet done right. My carpet looks so great!!! VERY HAPPY with this company and will continue to use them in the future.

Fast response and awesome job! We had a rush situation with one room and thought if we could get…read moresomeone here right away, maybe we can get the other rooms and an area rug all done at the same time. Not a problem. York was assigned our job, and he was amazing. When we explained the difficulty with the smell in the room needing immediate attention, he mentioned that he could add a deodorizer for a very reasonable price, so much so MT wife insisted we add deodorizer to all the rooms. I was amazed that they actually use different processes based on the material of the carpet - one that works best for each situation. When York was done everything came out better than we imagined, and it all smelled so fresh in addition to looking oh so clean. I highly recommend them.

There's nothing like moving all of your furniture and belongings in to the garage for the day. It…read morefeels like you are moving but instead of getting rewarded with a new house, you have to move all of your crap right back in. Very anti-climatic. The GOOD news is you moved it out for a reason. Try as you might, barefoot as you may be, your carpets still get dirty and require a little professional attention. Enter Qualls Chem-Dry. Extremely reasonable prices quoted by a very friendly attendant over the phone. She even notified me of some specials that they had running and offered me the best pricing they had. About 20 minutes after arranging the appointment I get a text message confirmation which adds a little piece of mind. The tech was actually early for my appointment which could be problematic if he hadn't called ahead and arranged to be early (nice touch). He was very professional, did a great job, and there was no "add on" or upsell. We did call an audible to have another large room cleaned and he was empowered to figure the pricing and complete it with no hassle. Definitely a recommend here. If you are going to have someone scrub under your feet, these are the folks to do it.

Very friendly and did a thorough job. Was punctual and answered all our questions and special…read morerequests. Would definitely recommend them.

Doug did a great job cleaning our carpets and furniture. He was very flexible on what we could have…read moredone for a price that met our budget and did not charge us for an area where adhesive got in the carpet and even recommended a competitor to patch it. He was very friendly and informative and we highly n recommended Payneless Floor Care!

I can't tell you how impressed I am with the customer service and especially with the results of…read moregetting our carpet cleaned with J&T's! I had my carpets cleaned last time (and I have fairly new carpet) and it didn't look like they did anything but make my carpet wet (it took nearly 2 days to dry). When Jim from J&T's was done, my carpet looked new and dried within a few hours. He also spent about 2 hours versus less than 45 minutes with the other guy. Hands down, I would recommend J&T's to anyone! They have incredible service, do great work and are priced fairly.

J & T's Professional Carpet Cleaning just cleaned all of the carpet throughout my house and did a…read morefantastic job! Very reasonable priced and told me if I saw anything I was unhappy with, they would come back and take care of it. Everything looked so good. Will definitely use them again. Very professional.

Overall good experience, the closets are not included in the room cleaning price which I wish I…read morewould have known beforehand. But carpets looked good.

Got an appointment fast . My carpets look fantastic. We are selling our house and are out of state…read moreso we were nervous to not be there. The staff was very helpful and friendly.

Update: you can see the response below from the owner that he would reach out directly to resolve…read morethis. He never did. Changing review from 2 to 1 star. We picked Heaven's best due to the high ratings. We bought the house a month ago knowing the carpets needed cleaned due to pet stains left by the previous owner. After paying almost $600 for a cleaning the stains were still there. I put some cleaner on the stains and baking soda on top and the baking soda is pulling the stain out. See photos. Yes it's pretty gross after a cleaning. Then I used my Bissel shampooer in a couple of spot and the water it pulled out was black. I shouldn't have to do this after it was "professionally" cleaned for $600. I will say the young men that came out were very friendly and helpful and that's why I am giving 2 stars instead of 1

Had them do the entire house. They were very efficient and quick. Carpet looks amazing. Took the…read moretime to explain the process to me and how the different tools worked. Would highly recommend. Added a few rooms for a reduced rate since they were on site.

Rileys was great to work with. Communication and scheduling was fast and easy, and the floors look…read moreawesome.

My carpets used to cleaned by Riley's exclusively but we had a bad experience and we will not be…read moreusing them again. After the cleaners left I noticed several that were either not cleaned or still had spill spots. I called them and the offered to clean the spots again. I clean the spots myself and they came right up. I personally think they should have offered to redo the home.

I've used Crystal Clean Carpets for years. Josh is very professional and always does a great job…read more I've recommended him to friends who have been impressed . I was very happy with the steam cleaning of grout lines on my tile floor.

Crystal Clean did a fantastic job cleaning a sofa and carpet a few days ago. We have a dog that…read moresheds and both the carpet and the sofa had a fair amount of light stains from the dog, kids, food, outside dirt etc. But both look BRAND NEW now that they've been cleaned. Chris was very responsive to my initial inquiry over email. Appointment was quickly scheduled for a few weeks out and Scott was the Pro who came out and did the cleaning. Scott was extremely thorough and spent more than 90 minutes cleaning both. Price was fair and reasonable and best of all, they accept Venmo, something more trade/service people need to get on board with! Kicking myself for not doing this sooner.