I bought the best carpet and pad my carpet has rolled up twice and it's only 3 years old now keep…read morein mind I had.to hire movers to move my furniture so I called them and they told me installation is not covered what I had carpet that was 20yr old and it never rolled up I'm very disappointed with them and the contractor name is Braden

I am attaching photos of the flooring job. The flooring has a 25 year warranty but they will not…read morehonor it

They are great at what they do. They were so kind and handled everything so professionally! Thank…read moreyou RnR

Rock and his team were very professional and were amazing to work with. his showroom was clean and…read moreorganized and they have a great selection.

Worst experience with a business I have ever had. We purchased carpet from these guys and had…read moreinstallation set up for a Saturday. Not only did they not show but when we called them they had no record of an installation for us. (We had the sales person write the date and time on our receipt so we knew it wasn't us). We were rescheduled for an install the following Monday and were told the installers would be there between 9 & 9:30. They did not show and we received a call later telling us it would be between noon and 1:00. Received a call after 1:00 telling us they we're at the shop loading, by this time we had appointments which they said they wouldn't be able to have the carpet installation done in time for. After having moved items out of rooms twice and then having these guys not meeting any dead lines they committed to we had enough and cancelled our order. Went elsewhere for carpet.

They quoted us one price charged another, Stole some personal belongings, we have had multiple…read moreproblems with our tile and floors installation! They won't talk, call back or address any problems. They got there money and ran. I would never use them again.

Quick well done install for a very fair price. I'll definitely be using Jason's Carpet again!read more

Jason was on time, efficient and well priced. Definitely will go back to him with any flooring…read moreneeds.

We are so happy with the tile install we had done through Riley's Carpet and Flooring. Elena was so…read morehelpful with choosing our tile for our master shower and she was very prompt with questions we had. Jose and his team did a great job at removing and installing the new tile and they were such nice guys to work with! We would recommend them to anyone looking to redo tile in their home or business.

Great experience from start to finish. Definitely recommend them…read more Wow - Doyle Riley is a working machine! Stayed late - came early the next day and definitely had the "whatever it takes is what I'll do" mentality. Quality professional work focused on the outcome and not focused on how fast they could get in and get out. Clearly was aware of and responsive to unique issues involving the high end carpet we selected too. Very pleased and highly recommend them.

I had floors installed 3.5 years ago and they looked great but they are already having installation…read moreissues. The flooring has cracked,broke and has screws coming through the floor. I have called and emailed them for the last month in hopes of getting someone to come and look at them but no response Update: called them after seeing the response to my review. Someone came out and looked at the floors, but they only made excuses to why it wasn't their fault. After going back and forth he said he would fix them but 3 months later and several texts and phone calls, still not fixed.Also finding new installation issues. $35,000 dollars for poorly installed floors.

Hopefully this review will save someone else the trouble of being upsold flooring, spending over…read more$9k with Vama, getting THIS level of quality for installation (see photos), and dealing with bad customer service. Long review incoming. I dealt with Vama initially from out of state before moving into my condo, thinking based on positive reviews and my realtor being around that I could trust them to install floors properly without constant supervision. Boy, was I immensely wrong. It's been over a year, and I am still mad about my ongoing interactions with this company. Worst home services company I have dealt with in SLC. Initial problems: we showed up and were shocked to find that they hadn't bothered re-attaching any of our base boards, many of which they broke. Our garage was full of trash from the install, such that I couldn't park until they agreed to send someone back to clean up. Trash was left in our bathroom. Floor boards were installed crookedly and in some cases IN THE WRONG ROOMS. They put floor in our bathrooms where we didn't ask for it and didn't put floor in our closets where we had requested. Disaster. My first priority was getting the base boards dealt with. Sam initially claimed that it's normal for them to break base boards but when I pointed out that even their install guy admitted TO ME that he had done a particularly bad job because he was rushing to head to California (wtf), Sam did send me 400 to partly cover the expense of the handyman we had come make new base boards, as many of ours throughout the house were unsalvageable. But this took so much wrangling to finally have base boards and floors installed in our closet, that I didn't fight with them about re-installing flooring that looked like it was cut by someone who didn't know how to use a saw to cut in a straight line (again, see the pictures). That was my mistake. Fast forward over a year and floor is coming unattached so I finally reach out to see if I can get the rest of these issues fixed. At this point I finally get back in touch with Vama. Saga with customer service begins again as they repeatedly ignore my calls and give me a run around claiming they will call me back, not calling me back, rinse and repeat. Sam tells me it's been over a year and so this is damage caused by me. I ask how I could have caused my floors to be installed in wavy lines and get no answer. Great. I manage to waste a bunch of time trying to communicate with these people until they ghost again. So, here is this long overdue review. Do not do business with this company unless you want floors that look like what you see in these photos. Photo 1: Floor board with non-trivial chunk missing from the corner that was installed on the stairs Photo 2: Noticeably large wavy gap between edge of closet metal track and floor board. Photo 3: Roughly inch gap where they just didn't bother finding a piece that actually would fit to cover the whole ground of our closet. Absolutely wildly bad craftsmanship there. Photo 4: Again, board cut and installed in a wavy line next to our closet. Precision? Never heard of it. Wish I still had photos of the base board carnage on hand, but that will require me going quite a ways back in my phone

Fast response and awesome job! We had a rush situation with one room and thought if we could get…read moresomeone here right away, maybe we can get the other rooms and an area rug all done at the same time. Not a problem. York was assigned our job, and he was amazing. When we explained the difficulty with the smell in the room needing immediate attention, he mentioned that he could add a deodorizer for a very reasonable price, so much so MT wife insisted we add deodorizer to all the rooms. I was amazed that they actually use different processes based on the material of the carpet - one that works best for each situation. When York was done everything came out better than we imagined, and it all smelled so fresh in addition to looking oh so clean. I highly recommend them.

There's nothing like moving all of your furniture and belongings in to the garage for the day. It…read morefeels like you are moving but instead of getting rewarded with a new house, you have to move all of your crap right back in. Very anti-climatic. The GOOD news is you moved it out for a reason. Try as you might, barefoot as you may be, your carpets still get dirty and require a little professional attention. Enter Qualls Chem-Dry. Extremely reasonable prices quoted by a very friendly attendant over the phone. She even notified me of some specials that they had running and offered me the best pricing they had. About 20 minutes after arranging the appointment I get a text message confirmation which adds a little piece of mind. The tech was actually early for my appointment which could be problematic if he hadn't called ahead and arranged to be early (nice touch). He was very professional, did a great job, and there was no "add on" or upsell. We did call an audible to have another large room cleaned and he was empowered to figure the pricing and complete it with no hassle. Definitely a recommend here. If you are going to have someone scrub under your feet, these are the folks to do it.