I haven't had to deal too much with paying rent and such as I just moved in, but so far the…read moreexperience has been mostly positive. They have been very kind and helpful when I have contacted them, it has been the actual property I have had issues with, and that may reflect more on the contractors hired to do the work than the management company, but they are, nonetheless, connected in the overall experience. The beginning went smoothly. They were very helpful and great at communicating through the application process and were great at working with me to get me in as quickly as they could. Finally the day came to move in and I was told the property would be ready on a specific day and I could pick up the key anytime after 10am. I picked up the key and arrived at the property after 12pm or so and there were workers still at the complex. I asked if they needed to do any work in my unit or if it was ready (the door was hanging open) and they said that was their last unit they needed to work on (utility installation). Somehow the communication had not reached them that my unit was supposed to be one of the first. They finished quickly, however, and I returned about an hour later and was able to get in. Not a huge deal, but slightly frustrating as I had people helping me and we had car loads that were ready to be unpacked. Once I got in there were also minor issues in the (brand new) apartment (bad paint job, patches done poorly, flooring slats that weren't pushed together completely, etc.) that showed a rushed job, but livable. Since then I have been working to get internet set up in my unit, but every company I have called has been unable to verify the address and one told me the wiring and set up should have been worked out previous to renters moving in between the builder, the owner, and the internet companies, then the information of which companies the building was wired for should have been communicated to the tenants. I then found a larger issue on my second day here. The washer water valves had not been turned on when they were installed. I tried to turn them on so I could wash the laundry I had already put in there and water began to spray everywhere. I tried again more slowly thinking maybe I had turned it on too quickly, but the same issue. I now had a washer that didn't work with half wet clothes inside. I feel like the management has been good to work with despite all of these issues. They are kind and helpful every time I contact them whether it be in person, on the phone, or via email. I will update my review later should these issues escalate, but for now, I still give them a four star for good customer service.

Went in looking for a apartment was looked at in a strange way said they were full I'm an older guy…read moreme and my grandson looking for an apartment said they had one then motioned with her hands ah ah the people in the area were younger people very ugly and disrespectful feeling they didn't want to rent to me because of my age when there's apartments available that's discrimination so I'm going to see what can be done if I can file a discrimination lawsuit I am I'm not after money just need a place to rent for me and my grandson the look on my grandsons face when I told him what took place

I had used Jared Zimmer a few years ago as a seller and he did a fantastic job for me - getting us…read morethe top dollar and a smooth transaction! So, that is why I have gone and used him again for another this time as a buyer. For us, Jared and Cheryl have been a great realtor pair and have looked out for my interests, understanding what I need and staying in touch with me about those. Happy to have used them twice and def will use them for my next real estate transaction!

Working with Jared, Kassy and Desiree felt more like working with friends and family than a…read morebusiness interaction. They are professional, knowledgeable, efficient and personable. Throughout the entire home search process they kept open lines of communication. They made it so simple for me to ask questions, not to mention the fact that I was 2500 miles away and doing the entire home search and offer virtually. Although the original home I placed an offer fell through, they stayed positive and eager to not only find me a home but more importantly a home I loved. Jared and his team set a high bar for the rest of the real estate field. Not only are they everything I already mentioned, but most importantly, they are ethical and that's what we all need when dealing with real estate, whether your buying or selling. You've made the right choice if you go with this team!

Dear friends, My husband and I have been involved in rental…read morereal estate for many, many years. During that time, we have taken the opportunity to work with several professional property management companies. It's hard to say we have ever been "delighted" - until now. Working with Liz and the team at ERA Property Management in Cedar City definitely EXCEEDED our expectations! Their service was attentive, with rapid response and wonderful follow-through. With each conversation, we always felt like their most important clients! We highly recommend their services! Sincerely, Bob & Karen Tavano

I just wanna warn others to just figure in that this place will literally fraudulently steal your…read moresecurity deposit no matter how perfect you leave the place. We have video, pictures and witnesses of how well we left the condo. We live pretty clean, but we spent 3 weeks cleaning after we had moved out. We wanted to make sure we cleaned every square inch. We did the carpet cleaning through T-Bird like ERA wanted us to. They said not to even walk on the carpet once after it was cleaned, so we didn't. Somehow they managed to incur costs fromT-Bird to come back, which they in turn charged us again for. The carpet was in perfect condition when we left. Screams scam to me! Then they had about 7 or 8 "made up" situations that weren't even the case, and charged us for those as well, such as a ruined baseboard that I KNOW wasn't damaged. its hard to actually witness fraud when you know exactly who it is. The fact that they won't even walk the house with you when you turn it over is obviously cuz they have some lies to make up. You've been warned. All the bad reviews on here are also true, like don't get me started. We rented for 2 yrs. We called on many things to be fixed, but didn't hear from them once unless it involved water.

The overhead I worked with was nice and they were able to help me find a furnished house to rent in…read morea nice area. The only issue I had with the rental was the heater, it would work intermittently. Not fun during the winter months.

CCPM was an absolute nightmare to work with. I'd never rented out my home before, and after…read morerealizing there were a lot of legal ins and outs I wasn't familiar with as a new "landlord," I figured it would be best to allow professionals to handle it. A representative of CCPM had previously contacted me about utilizing their services in response to a rental ad, so I got a hold of them. I found out pretty quickly that they were NOT the professionals I assumed they were. Within just a few days of signing papers with them, I was informed by a friend that one of their employees had been talking about me (with someone who happened to know me and did NOT work for them at all) and how "stupid" I was for trying to rent the place on my own to begin with, and gossiping about details of the initial lease from before they took over. That was only the first sign of what I was in for. Dee, who I assume is the manager of the company, is the one I dealt with after that incident.

Jennifer, and her team are amazing. She has tons of resources. Everything went smoothly. I highly…read morerecommend her and her team.

I can't say enough about how fantastic our experience was with Emily Gibson! Emily listened to…read moreexactly what we were looking for. Purchasing a home from another state is not easy but Emily made it seamless. She previewed each & every property for us in advance & helped us find the perfect fit. She was very responsive & attentive through the entire process. Chelsea, the transaction coordinator was great as well. Quick to send us what we needed, followed up with us when we had outstanding items. From start to finish, everything was amazing! We highly recommend Emily & the Jennifer Davis Team!

Sam Dodd has helped us look for homes in the Cedar City Area. He is very knowledgeable about the…read morearea. He was always available to help us and was able to answer all our questions. We trust Sam and really like working with him. His whole team were very courteous and responsive and very helpful.

Sam is a great guy, he helped us quickly sell our house and close the deal on our new one. I would…read moreand do reccomed him to anybody in the area with real estate needs!

Matt who owns or runs RPM is an unreliable, lying, scammer. Don't rent your property through him…read moreunless you want to get ripped off, he never supplies receipts for charges he makes against your account, but makes you replenish the $500 deposit. He lies every time you call him out on his irresponsible dodging and stonewalling when trying to get answers for everything from erroneous charges, to why the unit isn't rented out, to him owing money back to the owner. He left my unit dirty for 3 months after previous tenants moved out, and then lied that he'd been showing it, DIRTY!! He has no integrity or true business accountability, he's a low life, dirty business owner that still owes me money! He may sound good at first but you will get shafted, stay away.

Fair warning this company is a total scam. I had to threaten a lawsuit to get my deposit back…read more Don't rent from them and don't let them manage your rentals. They don't answer their phones and it takes them FOREVER to get back to you.

poor service. I've called several times and have never received a returned call or info I ask for…read more let 3-4 messages for Debbie but as far as I can see I'm wasting my time. poor management when you can not return a call. This company needs some new help. someone who actually does what they are supposed to

They so not even deserve a star! Charging $1500 to a student athlete who transfers when they find…read moresomeone to take over their lease is absolutely absurd! The house was dirty when my twins moved in and had to be cleaned just to move in! The furniture is grotesque and filthy! The office people are rude! DO NOT MOVE HERE! When things need to be fixed they dont do it, but even more so they are straight up crooks prying on college students!

Marcus is a gem! I recently moved to the area and used him as my real estate agent. He was diligent…read moreand kept me in the loop on any new listings that fit my criteria. When I finally found my new place Marcus patiently and professionally took me through the process. Ive had other agents in the past but Marcus takes the cake. He went above and beyond the call of duty and I'm very grateful for all he did to ensure that my transaction went smoothly. Highly, highly recommended!!

I first met Marcus while seeing a house with another realtor who I randomly chose as I did not live…read morein the area. After a few months of having not found what I was looking for, I gave Marcus a call. That was my best decision for buying a house around Cedar City! He quickly rounded up a list of houses that fitted my wants and we saw them the next day. While viewing he was candid about problems or potential problems he saw in the house as well as with general information about the area. He was willing to adjust his schedule to show houses new to the market so I had the best chance of getting an offer in ASAP if I like the place. He has been in Cedar City for around 25 years, and it shows by the number of people he knows around town and by the good working relationships he has with other realtor to get the back story on new homes to the market. This was my first home purchase, so I was more than a little lost about all the steps that needed to occur. So, when I finally found a home I liked, I was relieved by how he explained the contract, helped negotiate on price and laid out all the future steps. He had recommendations for all aspects of home buying, from inspectors to mortgage agents, all whom he had worked with in the past and who he trusted to do a good job. I followed those recommended to me and could not be happier. Everything went so smoothly I closed on the house in 3 weeks! Marcus Hansen is a genuinely nice and caring guy who is secretly a cowboy whenever he's not in the office. Give him a call today, you won't regret it!