Malone's Funeral Home has been a trusted place for my family for many years, and they have never…read moreonce let us down. During one of the hardest times in our lives, Jeff went above and beyond in every possible way. He took such great care of my brother with genuine respect and dignity. What stood out the most was his compassion--not just in words, but in his actions. He made the entire process feel manageable and gave our family the time we needed for loved ones traveling long distances to arrive and say their goodbyes. Jeff's kindness, patience, and deep sense of empathy made an incredibly difficult experience just a little bit easier to bear. We are truly grateful for the care and professionalism shown to our family. I cannot recommend Malone's Funeral Home enough.

Dealing with the Tollesboro location has been the worse experience of my life. Six days later we…read morestill do not have an obituary, updates on when we will receive it, or have any idea when we will receive her ashes so we can plan something for the family.

I have had the sad opportunity to work with several different funeral homes over the years. This…read morewas by far the nicest experience I have had. My brother-in-law looked great. Just like he looked in life only somehow he looked 40 instead if 72. He helped us plan a lovely ceremony while staying in our budget. I would highly recommend their services

This business treats everyone like family. We have met together here many times to bid farewell to…read moreloved ones and the funeral home staff are so supportive and help ensure all your needs are met. You can be sure that loved ones are treated with respect and your individualized wishes are met no matter how unusual. Thank you to the Neal family and staff for all of your help in these difficult times. All of our family appreciates what you have done for us because peace of mind is worth it.

Our family has used this funeral home for decades. In the past service was great and the owner was…read moreflexible with payment options. Not any more, not only has the prices increased 75% in about 7 years, but payment has to be made up front. If you don't have the full amount up front, absolutely nothing will be done. The cheapest casket they have is almost $2000 and it looks like an elaborate zip-lock container that has been spray-painted. The owner/director of the place has got to be the coldest, most inflexible woman in the world. When we asked about making payments she almost yelled " NO". After that she seemed irritated that we were there bothering her. In the end we got basically nothing for way to much money. This place has gone from a wonderful caring place for the grieving to a cold building that's only goal is to separate vulnerable people from their money. I hope this place closes so no more people will be ripped off.

Caniff Funeral Home did an amazing job during a very difficult time. My mother was laid to rest…read morewith dignity and love. The most wonderful part was attention to detail. From ensuring that the greeters opened the door for each guest to ensuring that we knew the grave was properly closed. Our entire family is so grateful to Pat, Marcia and the entire Caniff staff.

" I am so upset that Caniff Funeral Home and my brother cremated my Mom, Pauline Lemaster, against…read moreher wishes. She did not have a preneed form for cremation but had a burial plot at Golden Oaks Cemetery. She buried my Dad in 92 in a ground burial and Caniff Funeral Home did the funeral. Marcia Caniff Davis made all the arrangements for my Mom with my brother and sister, ignoring my calls and left me out completely. That was my Mom too and I had a right to give her a proper funeral. Mother wanted pink roses, a pink dress, and a pink liner in her casket so her hair would look white, and she was so beautiful. I was called at 5:32pm and told by Pat Caniff "Your Mom will have no funeral, no visitation and is on the way to the crematorium and has probably already been burned." I had to find her body at a Portsmouth Crematorium and see her in a garage, lying on a plywood crate, unembalmed and an odor, mouth wide open, and a baby burning in another oven. I took her roses and read her Psalms and told her how much I loved her and said goodbye. Caniff did not even offer to drive me to Portsmouth. I have never cired so hard in all my life! It is a nightmare I will never forget. Caniff's argument is they are not a crematorium, but Caniff made all the arrangements and had all the forms signed and drove her body to Portsmouth! Caniff should have trusted but verified the forms because the family and coroner told Marcia about a family dispute. My brother, Roger, lied and signed as Executor and my sister, Janet Gail signed as his witness. When the ashes were returned to Caniff they buried them in her burial plot next to my Dad and did not call and invite us. This is so wrong and I pray I can stop this from ever happening to another family. I want the entire community to know about this tragedy. May God forgive them for how they treated my Mom and me. Brenda Childers "

There are no words to express how grateful I am for Wallace Family funeral home. Planning a…read morefuneral is an inevitable difficult process that we all have to go through at some point during our lives. It's overwhelming and involves many decisions that you're not mentally prepared to make. Beth and her team made the entire process seamless and worked relentlessly to ensure all of our needs were met. Prior to my grandmothers death, Beth met with my grandmother to discuss her arrangements - from the music to the order of the ceremony, everything was exactly what she requested, right down to the smallest detail. At Wallace, you're not just a customer, to them, you're a person who actually matters, and not forgotten about once the funeral is over. The teams compassion, understanding and professionalism goes above and beyond anything I could ever put into words. There are dozens of funeral homes in the area, however, Wallace Family Funeral home, is more than just a funeral home; it's a business built with truly genuine and compassionate people who dedicate their lives to ensure your loved ones life is memorialized exactly how it should be. We are forever grateful.

I recently lost my fur baby Oliver Bear. I was beyond grieving, I took my boy to be groomed on a…read moreSaturday, he suffered a seizure & by Sunday the following day, he was gone I could not imagine making it thru that w/o Thomas & Mr.Kitchen. My sister Vicky recommended them & praise God she did! From day one they treated Ollie as sweetly & gently as I could've possibly hoped for. They kept in touch throughout the entire process, from the moment they picked him up from the ER to the process itself. My BabyBoy is now in a beautiful cherrywood box w/his picture & name engraved (plus a perfect paw print). He will be with me forever now & I get comfort from that. I would never take my fur baby anywhere else. Their compassion went above & beyond.

I want to thank Dustin Clark for the compassion and attention he showed to me in November following…read morethe death of my precious dog, Pepper. Mr. Clark was so kind and I will be forever grateful for his care during this very difficult time. I used the cremation services at Henson and Kitchen and would recommend this service without hesitation. Mr. Clark picked up my loved one at the veterinarian's office and provided frequent telephone calls to keep me updated on the cremation process. He did a wonderful job with Pepper's little paw print which came out in the shape of a heart. It is never easy to lose a precious pet but he did make this process easier. Thank you for your kindness.

We had a wonderful experience during the difficult time of losing my father. Allen Smith gave…read moregreat attention to detail after Dad's long illness. In addition, he provided a flag, book, beautiful programs and thank you notes.

Considering the reason, staff was Amazing, clean bathrooms! Was very pleased!!! The family actually…read morewent over the time with visitation and they were fine with it!