The entire staff was very helpful and considerate. Dr. Randolph O'Connor, DMD is the best and he…read morehelped me through 3 root canals that were urgently needed. He talked me through each procedure, eased my anxiety, and made it where I could actually enjoy the holidays without aching teeth. I'll continue to use Dr. O'Connor in the future and would highly recommend him!

The front desk person is extremely rude and unprofessional. This woman needs to know how she…read moredisplays her attitude to others. Instead of making her vocal tone "annoyed" she needs to help resolve issues and allow others to finish their sentences. She displays an annoyed face when trying to explain information to her. Dr Huffer is professional, kind and patient. The dental assistants were knowledgeable and explained everything well. It's too bad when you have one bad apple ruin your practice.

Dr. Woo is the best and I trust his expertise and recommendations completely. He treated my…read moredaughter after a fall/injury to her two front permanent teeth. He was gentle, informative and calm, explaining the process and making recommendations along the way. I highly recommend him and his team. I would give more than five stars if that were an option.

Dr. Randolph O'Conner, DMD, of Northwest Endodontic Specialists, helped me when I was in tremendous…read morepain from an infected and exposed root. The pain was agonizing and the throbbing so bad that my entire jaw felt like it was on fire. I had never been to him before, but in spite of this, he made time for me and did an emergency root canal. If he hadn't helped me, I would have gone to the E.R., that's how bad it was. Dr. Byrd recommended him and then even called and asked if he was available. I went over immediately (it was only a ten minute drive) and was in the chair within minutes. Dr. O'Conner was wonderful. Very thorough and explained everything very well and made it all easily understandable (even to me, in my agonizing state!). He did a great job. The pain is now gone!! There's no infection anymore either. He prescribed antibiotics in case of any swelling, but I haven't needed them. Immediately after the appointment, I had some post-operation pain, but it was minimal and nothing like what I was experiencing when I walked in to his office. This was Friday afternoon. Most dentists were closed and wouldn't reopen until Tuesday, due to Labor Day. I can't imagine having to wait that long in such unbearable pain. I am so thankful to Dr. O'Conner and his staff! They were all kind and caring and very helpful.

Stay away from this place. They will accept your insurance then claim you owe money months down the…read moreroad that your insurance "didn't cover" even though insurers very clearly dictate what is covered. This is not only my experience but those of multiple people I am close with.

Always friendly, always professional, no pressure to upcharge or add services. Nice folks.read more

I've been going to the dentist my whole life (about 17 years) and I've never been told that I had…read morean allergy to sls. I thought the dead skin and gum irritation was just normal. Recently, I switched to Towne Lake Family Dentistry and the hygienist told me that I was allergic to sls. I have to admit I was a little skeptical, but I decided to make the switch to sls free toothpaste and it was like night and day. No more dead skin and no more gum irritation. I am so happy with the service I received and I'm surprised that no other dentist has told me this before. Other than that, the teeth cleaning is excellent, and I am very pleased with the service as the staff are very friendly. It's rare that you find a place this good!

LaToya at the front desk was very rude. My appointment was running late, and I asked her to please…read morereschedule it. LaToya refused to reschedule my appointment. So, I asked to speak with a manager. I was told by two staff members that the manager was on vacation for two weeks and there was no office manager during his/her absence. They treated me like they wanted me to just go away, so I did. I will not be returning to this office without an apology for the unprofessional manner in which I was treated.

I needed a root canal. There was an infection. It was very painful. Dr Saraf did a great job…read moregetting the area numb and explained getting past the first 10 seconds of drilling on a "hot" tooth. He was very patient and understanding through the process. He even stopped and let me up for a minute when he had me completely prepped. I appreciated him talking through the process. He and his assistant did a great job making me as comfortable as possible through the whole thing. Nobody wants to have a root canal and tooth pain is from the pit of hell. I am grateful to have made my way to Dr Saraf's office. Sorry if you need him, but he is a great choice if you do.

BEWARE of the money spent here And your health!…read more Dr. Saraf and his associates have stole money from 3 times for three sepstate visits and I was only there for 1 visit. GREED lives here. The money I was charged is ridiculous for a root canal and an infection that I got from this place as he used dirty utensils on my mouth. I went to a new doctor to sort out my problems after I had taken 2 weeks of antibiotics.

I had my first root canal from Dr. Soto at Endodontics of West Cobb a few months ago. Initially, I…read morewas a little worried about the procedure (after all you hear how terrible root canals are all the time), but I never expected how painless it was and how much of a pleasure it was to be treated at this office. From the minute I walked in, the staff was very helpful and nice. They walked me through the forms and took care of everything. When I went into the office, I met Dr. Soto who is incredibly nice. The procedure was a breeze and you can tell Dr. Soto has done many root canals in her career. I've been given Novocaine from dentists many times, but this was the first time I did not feel it (she does something with your cheek so you can't feel it). During the procedure, you can choose your music, and Dr. Soto talks you through the process if you are interested. If you tell her, she'll even take breaks in the middle. In all honesty, if I ever move away from Atlanta and need another root canal, I'll fly into town to have Dr. Soto work on it. I don't think a recommendation can get any better than that.

I visited their Windy Hill location and saw Dr. Raymond and his assistant. They were both fabulous,…read morepersonable and made me feel as comfortable as possible. They explained the procedure and my options. The front office staff was very helpful and knowledgeable. I hope I never have another root canal, but if I do, I will be coming back without any hesitation.

STELLAR visit! This…read morewas actually my 2nd endodontist visit - well worth the drive and additional money! I believe the first practice I visited was DISHONEST and then resorted to scare tactics to get me to receive treatment at their practice. The provider was not personable and seemed to assume I'd move forward with service at their practice regardless of treatment. I gave Endodontics Associates of Kennesaw a try on HOPE and a PRAYER ... quite literally! EVERYONE was kind, patient and courteous - from the time I scheduled my visit until check out. Dr. Bolden was ATTENTIVE - addressing every question and concern I had. I felt heard and well cared for. THANK YOU for providing EXCELLENT care! Thank you for TRANSPARENCY in pricing and gently guiding me through every step of my visit.

I was on a business trip in Fort Lauderdale and needed to get an immediate root canal. Thankfully,…read moreDr. Soto's office was able to fit an appointment in on short notice. I had never had a root canal so I was nervous. The procedure was painless. Of course the nitrous oxide made a world of difference I'm sure. I was given pain medication after but never needed to take it. The staff there was very accommodating and professional.

I was referred here through my dentist for my first ever root canal today. As someone who's very…read moreanxious about anything dental, I was nervous about the operation and what it entailed! However, it was an amazing experience. The staff was so sweet and welcoming, and Dr. Lisa Selem was the best. Everyone walked me through the process smoothly, and made sure I was comfortable and couldn't feel a thing! The operation went well and I am so glad to have had a wonderful team lead me through it. Highly recommend for any endodontic needs!

I confess to being the biggest wimp on earth when it comes to, even just the thought, of someone…read morereaching into my mouth with a metal tool that has a demonic hook on the end for prodding into my molars. We're talking "through-the-roof" anxiety-ridden fear. I'd rather get in the ring and deal with the ferocious right hook of young Mike Tyson, than to see that diabolical dental hook coming towards my mouth. A recent visit to my dentist resulted in them scheduling an appointment for me with something called an endodontics office, where I would experience my worst nightmare -- the dreaded root canal. For the days leading up to the appointment I couldn't get the image out of my head of Moe Howard reaching into Curly's mouth with pliers and pulling with all his might. I didn't sleep for days. When I arrived, the staff was terrific at easing my obvious anxiety as best they could. They informed me that Dr. Susie Koagel would be handling the procedure. When she entered the treatment room she was wearing a Florida Gators dental cap. I should mention here that I am a diehard Georgia Bulldog. So the cap was not a good omen. In my mind she obviously knew I was Dawg and was here to inflict as much extra pain as possible upon me. Anxiety levels went nuclear, and procedure began. I will never say a poor word about her Gators ever again. I realize this sounds ridiculously improbable, but on a scale of 1-10 the pain level was a "0". Even when she was giving the local anesthetic I didn't feel a thing. I think it was because she was spraying air (water?) in the area of the tooth while simultaneously injecting the local. However she did it, it was amazing, zero pain. They slapped a set of headphones on me, turned on the TV, turned it up loud at my fear-driven request for drowning out any noise, and got to work. I hung out watching/listening to Field of Dreams. The local had been delivered perfectly because that side of my mouth was completely numb throughout the entire procedure. Again, absolutely no pain at all. I never felt a damn thing. Dr. Koagel is the sole reason I will never fear a dentist or endodontist office again. That's something I never even remotely thought could be possible. For that reason alone, I will forever owe her a debt of gratitude. If you need an endodontist, look no further than Crabapple Endodontics and Dr. Susie Koagel.