If I could give zero stars I would. The ENTIRE experience was horrible! My daughter was going to…read morehave root canal. I asked for an "estimate of service" I never received it. I called twice and never got a call back. The dentist was supposed to prescribe Xanax since he doesn't provide sleeping gas. We were told it would be called in 2 days prior to the root canal. Fast forward to the morning of the root canal, they left us a voicemail saying the prescription was called in. I go to Walgreens...wouldn't you know...NO PRESCRIPTION. Now it is 45 minutes until her appt. I call the office to let them know that it hasn't been called in. They kept me on hold for 13 min. I finally hung up and drove to their office just o find out..oops, they just called it in. THEN the worst part comes. Both my daughter and I inform them she has terrible TMJ and needs a break to close her mouth every 10-15 minutes. Sure, ok, no problem we are told. NOPE, once they started, they NEVER stopped. She was crying in pain and they just kept saying we can't stop. "The mouth guard won't be sanitary anymore". SO use a NEW one, like other better dentists do!!! NEVER ever again will we or anyone else we know, will ever go there again!!!!

I love Dr. Tang, I've been a patient for 20 year Its unfortunate that staff can tarnish a…read morereputation of a business. There has been times where I had issues with billing but that can happen with any company. Any services that I've had, they always made sure that I understood what was going oon during the service and that I was always comfortable.

Such a great team at Russo Dental!! So happy we found them. I appreciated our on time appointment,…read morethorough cleaning and recommendations from the dentist.

Since when has going to the dentist become an altogether positive experience? Since Dr. Nick Russo…read moreand his most pleasant and capable staff got into the business, that's when. All the superlatives from all the glowing reviews are true and most deserved. The high level of care, concern, wisdom, fairness, and friendliness as well as a wonderful family atmosphere make Russo Dental an extraordinary resource for and benefit to our community. Bravo, and thank you, all.

I recently had a sore tooth & went to see Dr. Jenness for the first time. I saw him at 10am and he…read moredecided a root canal was in order, since he already had 3 root canals to do that morning he asked if I wanted to come back in the afternoon. That was fine since I work about 4 miles from the office. When I got back to the office about 3:00pm I only had to wait about 5 minutes. This was the 1st time I've had a root canal done so I was really nervous. He explained everything very well so that helped. The other thing that I really liked was he was very thorough and made sure that I was completely at ease. I have had other dentists that just get in there and get it done rather than take the time to explain what exactly is going to happen. From what I had heard, I was expecting to be in a ton of pain. Fortunately it wasn't nearly as bad as I thought it would be. There was discomfort once the local anesthetic wore off but he had prescribed some pain meds. Which led to my 1st problem with my experience. I ended up having an allergic reaction to the meds. Fortunately it was just a rash and nothing serious. The problem comes in with the fact that I called his main office number after hours (as his website says to do) to have him call a different prescription in because of the pain. This was on a Friday morning. Unfortunately I never heard back from anyone at the office. The second problem I had was due to some pain in my mouth about a week after the initial procedure. The pain was similar to a cramp in your leg as though I had pulled a muscle. My wife called the office at 1:00pm (when they opened) and spoke to the receptionist. When my wife explained my situation, the receptionist sounded concerned and said she would call my wife back as soon as possible. Since I was leaving work about 3:15, my wife decided to call back about 3:00pm if she hadn't heard from them because she didn't want me to drive all the way home and have to drive back to the office if I needed to go in. When she called back at 3:00pm she was put on hold for over 10 minutes and finally hung up. Dr. Jenness called her back about 3:50pm. When she explained the entire situation (the call on Friday included) he said that they don't check the phones on the days they are off. Which didn't explain why someone didn't follow up with me about the rash and need for a different pain med. He did call in a muscle relaxer for the cramp like pain I was experiencing though. Overall I was really impress with Dr. Jenness & his assistant during the root canal. I would have given him a 5 star rating were it not for the lack of follow up, the 11 minutes on hold & the fact it took almost 3 hours to hear back from him regarding the cramping pain.

The hygienist and front desk staff were absolutely amazing. The front desk staff was very…read moreknowledgeable about costs of procedures which is important to me. The hygienist addressed my concerns with sensitivity and was very helpful and informative. The dentist seemed very knowledgeable, but I felt a little overwhelmed by all of the dental work he advised I have done. I didn't feel like I could ask as many questions or clarify as much as I would have liked. I have a limited income (I went to this location after purchasing a $50 Groupon for cleaning and exam) and I walked out feeling like there was no way I could possibly afford to care for my mouth as recommended. I have gone to the dentist for cleaning and exam at least once a year my entire life and have never been told that there was so much wrong with my mouth. If I could afford it, I would get a second opinion on some of the recommended procedures.

This clinic is 10/10 top-notch. Please note that most of the bad Yelp reviews refer to old staff…read moremembers who are no longer at Forward Dental Brookfield. Dr. Van Ryn, his secretary Jaylin, and his various assistants are exactly what I was looking for in my dental care. I have had a lot of work done over the years and needed to find a place I could return for regular maintenance. I couldn't be happier with them. They are patient, attentive, caring, detail-oriented, and customer service oriented. One salient example of their 10/10 status occurred when I submitted the wrong version of my Delta Dental insurance. The covered amount of my root canal was therefore miscalculated, and I was surprised to receive an automatic email saying I needed to pay several hundred more. When I brought this up to Jaylin, he conferred with Dr. Van Ryn and said "don't worry about giving us more money; it was our duty to make sure we were submitting to the correct insurance." I was blown away. The cleaning was very thorough, the endodontist recommendation was fantastic, and the crown was well-made. Dr. Van Ryn is fantastic at finding nerves to numb you up fast. He's also efficient with his time, and you're not in the chair for long. Please ignore the 1-star reviews about former staff membes and come to this clinic for your dental care. You won't be disapppointed!

Poor customer service. Had to ask MULTIPLE times to have my xrays and records transferred to a…read moredifferent dentist. Even after an emergency visit in a different location. Nothing was sent! The cleaning appointments were substandard. Dentist actually rapped on my teeth with a metal dental instrument hoping to find cracks. The hygienist was substandard as well. Pinched my lip. Not caring as she should have been. I will be driving farther and leaving work earlier to go to a PROVEN dental clinic - not a box store dentist - from now on!

Simply the best most professional oral care available. Extremely knowledgeable staff. Highly…read morerecommended!

I have always received excellent care from Nemcek Family Dentistry. My hygienist offers tips to…read morekeep my mouth healthy and provides excellent and comfortable care.

As a new patient to dental practice didn't impress at all. Dental hygienic wasn't impressive at…read moreall. Did talk through the steps as we went. Didn't want my teeth flossed so this step was omitted without question Dentist spent about 5 with me and never really said much.

The new location on Capitol is gorgeous. Very modern and clean looking! It's a bit farther to drive…read morefor me but as long as I keep brushing and flossing I should only need to worry about the distance twice a year. The building is visible from the main road and very easy to get to. It's much larger feeling than the old strip mall location and offers plenty of parking. The waiting area is spacious with plenty of seating, and there is still a tv to watch while you wait. You know you don't want to miss out on HGTV ;) Oh, and bonus! There is a guest bathroom just behind the coffee area. Remember the cookie basket and bottled water? Still there. So is the coffee machine and a children's area. It's full of the same friendly faces from the old location which is awesome. I loved the staff before so I am glad they all were willing to make the move. The rooms are all really clean and brightly lit, and The ones I had the pleasure of visiting had large windows to look out. It is definitely a different vibe than the old office. It's a lot more relaxing!

Absolutely painless procedure and done in a most professional way…read more Entire staff is friendly and personable. Highly recommend. Doctor King is a star.

Dr King has been my dentist for almost ten years now and I have always had very positive…read moreexperiences with both him and the staff. He even once made an exception for an emergency holiday visit. That was above and beyond what I would expect from anyone. The work has always stood the test of time! He even recommended dentists in other cities when I moved away for a time. Highly recommend Dr King!

I recently switched my dental care over to the Brilowski Family Dental team, and I am very glad I…read moredid. This is a very family-friendly, caring, and stress-free environment for those that are afraid of the dentist. They helped me immensely with my chipped front tooth!! They have done a tremendous job, assisting me and getting that fixed. Now, I look like a normal human being again, and not some slack-jawed yokel. I recently had my teeth cleaned there and it was a wonderful experience as well. The hygienist was very friendly and cleaned my teeth thoroughly. It's been a pleasure meeting the whole staff and both doctors are excellent at what they do.

Recently changed over our family's dental care to Brilowski Family Dentistry. Have been in for…read moreregular dental cleanings and a repair of an old filling by Dr. Brock. Excellent care, very responsive, and communicated throughout the process. Everyone is friendly, have always run on time, good communication, no issues with billing and insurance. Would recommend!