We were not sure what we wanted out of next mattress, so we were happy to come in to not only try a…read morefew out but ask questions from the sales rep. He was very knowledgeable including how long some of the floor models have been out there (one was 2 years old so less firm than a new one would be). He said that they were all returnable or exchangeable if we weren't happy after 120 days, but conveniently he left out the fact that there is a $250 restocking charge if you do that. We were able to find similar mattresses online for similar prices and better return policies.

My husband and I went to this location not really expecting to get a new mattress. We were looking…read morefor quotes and options. The employee, Noah, who helped us was very polite and helpful when it came to trying to figure out what would work best for us. He let us test out different styles and gave us a break down of everything on the cost. We did end up going with a new bed. We really enjoyed working with Noah, and even though it was his first day, he was professional. I would highly recommend this location for anyone who is looking for a new bed.

Sales associates very helpful, great value purchases, delivery smooth and uneventful.read more

I've purchased furniture here in the past and it withstood three moves over ten years. I went…read moreshopping for a new place to park my butt and immediately thought of BiltRite. There are pieces that definitely cover style, comfort and durability. However, it's difficult to find a piece that has everything within the budget you may have set for yourself. That being said, there are plenty of options for those who have a little or a lot to spend. And while I didn't find a sofa that spoke to me at that time, I found myself here again, a few years later, looking for a mattress. And this time I did give them all my money. There was a very patient gentleman who put up with me for at least an hour while I tried all the mattresses that fit my criteria, and then while I waffled between my two favorites. He was very knowledgeable and answered all my questions. He didn't steer me directly to the most expensive mattress, I found that myself. However it's not the one I chose. I picked the second most expensive one lol I hate shopping, my back chronically hurts from an injury, and the mattress I liked the best alleviated some of that pain. The checkout process was easy. I qualified for a credit card I didn't need, but it allows me to pay off the purchase at my leisure instead of immediately. The delivery was great too. After a couple weeks we had a call to schedule, followed up on the morning of, received a text when they were on the way, and after the delivery was completed. The gentlemen who removed the old mattress set and installed the new one were very professional. I work from home and they barely made a sound. They were respectful of my property and quick. I didn't feel the need to shop around, most places have the same stock and comparable prices. I like BiltRite and was happy with my experience. The mattress has been a lifesaver for me as I don't wake up in intense pain every morning. I find that my experiences over almost 20 years with this store have been pleasant and no pressure. And the fact that I'm not here every other year to replace something is a testament to quality which i appreciate.

Great store service and amazing sales rep…read more Delivery was OK, one guy didn't want to take off his shoes or put covers on because he had boots on. This is our new house so we had the hardwood floors polished and clean, plus had the carpets professionally cleaned as well. Overall very disappointed with one of the delivery guys as he didn't care.

It's more than a month ago, I approached Colders about getting some new cushion mats for my couch…read morethat I purchased four years ago. They said that they would approach the manufacturer and get back to me. Three follow up calls later and still no response. It appears as though they're not willing to service an existing customer.

Excellent furniture and customer service!! Our recliner was delivered by Bibtastic and these 2…read moregentleman were wonderful!! I highly recommend this business!!!

We've warmed up to Bob's in the last few years. We have a power reclining couch and have had no…read moreproblems whatsoever. Since then we have purchased a bed for our daughters room, a lamp for our living room, an end table and power recliner. Financing was easy. We had 90 days to pay it off without interest. I'm impressed by the durability and the quality of the furniture.

So happy with my experience, from shopping at my pace, the price, to the help I received ordering…read more Mario and Nick delivered with professionalism, efficiency and right on time. Best delivery team ever!!!

We are men, not boys. Men test mattresses, boys loiter. My and my acquaintance were testing the…read morebeds a lady we assume was behind the cameras threatened to call the cops for loitering. Don't spend any time in castle more mattress.​

Well well well ! Where do I start? I'm a sucker for leaving reviews when a place sparks my joy. I…read morewas here a few weeks back before close and even though I got what I was looking for (wooden laundry basket) I HAD to come back. This place is like a fun interactive adult museum. Getting to see so many curated spaces,touch a bunch of fabrics,be submersed in a piece of furniture. I came hear for their cookies! Left with 10 packs.The cutest packaged cookies I've ever seen with hearts for my tea parties. I'm ecstatic that they came out with a third flavor! Lemon Vanilla! I have yet to taste test. Also! 2 for $3 if you're an in ikea member instead of 2 for $5. The membership is free and they call you family after, so worth it and it's funny because you may not be related to your friend by blood but family through IKEA :) I seriously don't think I'll have room today to taste test after having their Swedish meatball lunch with linenberry juice. LINNENBERRY juice! I seriously love it. It's way better than cranberry juice, sweeter but more refreshing. It's an ikea thing. I also came for my snake plant (I heard they're impossible to kill:) ) got that! Got a breakfast in bed tray for my picnics. This place sparks up great convo with your friend and just great inspo all around if you're a visual person,such cute stuff. Some funky looking stuff, all quit practical. As someone who appreciates systems and inclusivity, you name it this place has got it down. Besides handi-capped parking there is parking for expecting mothers and parents with children! The bathrooms have complimentary toiletries. Staff is attentive. Finished off with the second meal place after checking out after we read a sign about free ice cream! :) who can pass that up, got a boat load of strawberry vanilla swirl. And a hotdog (for the experience) and had a complimentary cinnamon roll sample while we waited and figured out the self serve ordering kiosk.

We enjoy eating at the IKEA cafeteria. Reasonable prices. I have an issue with the cleanliness of…read morethe eating area. I like to sit towards the back where they have a sofa. Every time I sit there the blue triangular chair/tables appear as though they haven't been wiped off for at least a week. The round table in front of us same thing. Has not been wiped off for at least a couple days. I noticed there was less salmon on the salmon/potato salad plate they serve. When I asked about it, I was told they reduced the amount of salmon to comply with some standard for portion control...However, they did not lower the price.

Purchases a stove and it was damaged during delivery. Floor was also scratched and corner of…read morekitchen counter was broken off.

Would give a 0 if I could. Worse customer service ever. Purchased a dryer-brought it home and…read moremotor was bad. Returned back to store, however no Dryers in that price range was available. Purchased dryer in store and paid on line for financing. Manager kept insisting it was not their fault, rather mine for purchasing online. Stated he could not do anything besides apply what we spent toward another dryer that we were already in a discount store Was terrible to deal with 2 trips to the store that day and no dryer. Absolutely no help from store Save yourself some time and don't go here....Its a dump and they do not back what they sell. Will never return

Have made purchases here on several occasions over the past 30 years. We're currently in the market…read morefor some furniture, so we decided to stop in and see what they have. I've always been impressed with both the selection and the sales staff. They're extremely helpful without being pushy. This visit was no different. We found several excellent options and had a very positive experience. We're still checking out a few other places before making a final decision, but I'm glad we stopped in. P.S. Good furniture is expensive, but in most cases, you get what you pay for.

Our sectional sofa was delivered weeks ahead of the projected date with care and professionalism…read more Love the sofa.