I love dr Brannan so much, and at first I didn't trust dr Emily because she was new but she was…read morejust as great! My kids get very overstimulated and they worked with them SO well! I love the entire staff!!! My kids love coming to the play room and get a toy at the end!!

I would give zero stars if I could. When we were first seen years ago we were told my 3 year old…read morehad to wear a mask. I explained he has sensory issues and asthma and can not wear a mask to which the front office lady got an attitude and told us he wouldn't be allowed in the play area without one. However, I didn't let this deter us from coming since their dentist is very nice and knowledgeable about my son's blood disorder. The dentist was great with both my kids. We saw them February 2023, and then again in November 2023. There was an issue with our insurance- we were told by front office staff that everything was good at the time of the appointment. However months later I got a collections bill. I immediately reached out to them and let them know I had never received a statement from them and was confused why we were sent to collections when they should've charged my insurance. Front Office staff was again less than pleasurable to speak to and very argumentative. I paid the collections off in full. Fast forward, I call to schedule a yearly appointment for my kids ( a few months late) and are told patients who have been sent to collections are not allowed to receive care there. I asked to speak to a manager and the front office staff said the only person to talk to is her. I asked who makes the policy and she said the Dr, I asked if we could ask the Dr for an exception since my son has a blood disorder that the Dr is familiar with and was told no that there aren't exceptions to the policy.

Every time here has been very pleasant. All of the staff are wonderful and very friendly. Today is…read moremy daughter's birthday and they welcomed her with a happy birthday and even have it on the white board. She was worried about impressions and pretty worked up. They asked me to come in, she had asked. Dr. Schruth did an impression on himself to show her it wasn't too bad. It was very sweet of him to show her since she was so nervous. I'm going to switch her dental care to the Is location also since she already is spending her time here for ortho. So far I am very impressed with everyone here. Thank you.

I want to warn other parents about the experience my seven-year-old son and I had during a routine…read moredental appointment on May 11, 2026, with Michelle Chung. My son woke up with a very slight cough but had no other symptoms when we arrived. During the cleaning, his cough worsened, and instead of being treated with patience and understanding, I felt we were spoken to in a rude and disrespectful manner throughout the visit. The dentist appeared visibly uncomfortable around my son despite already wearing proper protective equipment, which made the situation more stressful and uncomfortable for him. At one point, I also felt there was a lack of care while using sharp dental instruments near his face, which was very concerning as a parent. What upset me most was the way my child was physically handled. Because my son was struggling to open his mouth as wide as requested, the dentist became forceful -- grabbing his face and jaw in a way I found inappropriate and overly aggressive for a pediatric dentist. Children need patience, compassion, reassurance, and gentleness during dental visits, especially when they are uncomfortable or nervous. At one point, I even requested to leave mid-appointment because the situation had become so uncomfortable. I left feeling dismissed, disrespected, and extremely disappointed by the lack of professionalism and bedside manner. I have never experienced anything like this at a pediatric dental office before, and I will be transferring my son's care elsewhere. Parents should feel confident that their children will be treated gently and respectfully, and unfortunately that was not our experience.

I found Dr. Hersey after having multiple issues with another children's dental clinic. My son was…read morevery apprehensive about visiting the dentist because of his previous experiences at the othet dentist. Dr. Hersey was absolutely the best choice we could have ever made. He was thorough, explained his concept and approaches to dental care, he was reassuring, funny, personable and actually cared. I cant say enough about how happy I am to have found him. My only regret is not finding him sooner so my son wouldn't have had to endure the pain from the other dentist. I highly reccomend dr. Hersey

After coming to Dr. Hersey's office for a second opinion visit, I can honestly say that this is…read morehands down the best dental office I have ever stepped foot in. My two year old child has special medical needs, and I felt that the level of attention, concern, and respect for us was by far the best I could have asked for. The staff was professional and welcoming from the front desk, to the dentist himself (and everyone in between!) As a mother of a child with severe allergies, it is comforting to be able to have a real conversation where I didn't feel rushed, pressured, or like I was being forced into something that I wasn't comfortable with for my child. Scheduling over the phone was easy, and upon explaining the reason for our visit, we were given a time slot at the end of the day to ensure we could spend time with the dentist without interruption. We did a thorough conversation of the issues we were seeking a second opinion on, an oral exam, one x-ray (which we didn't get at our first dentist!) and a goodie bag for dental hygiene products and a childrens toy. The x-ray was shown to me, and I was also given the opportunity to look inside my child's mouth with assistance. I was never made to feel bad regarding the dental issues my child has, and was included in all aspects of the visit. I felt that the follow up plan was developed with my input and with significant care for my child and family. In addition, this dentist office is out of my insurance network, so I paid for service in full and was pleasantly surprised to discover that the costs are also reasonable and affordable. The office itself is clean, well lit, and conducive to a "playful" atmosphere for children. Having a private exam room for families that require more dialog made me feel at ease discussing my child's medical needs and history. I did not feel rushed at any point, and felt that the time spent with me was above and beyond, truly excellent service! If I could go to this pediatric dentist myself, I would in a heartbeat!

Highly Recommend!!!!!!!…read more My experience with Walker Family Dental has been an extremely positive one, from my initial intake call to getting established as a new patient with insurance/billing & scheduling my appointments, they have been so accomadating. I was treated with kindness and so much support as I have extreme anxiety about going to the dentist. Dr Walker and ALL of his team are outstanding perfessionals, they have shown more competence and skill than any other dental office I've been to and I've tried many. Walker Family Dental is the perfect fit I've been searching for. I am so grateful!

My front tooth broke this morning and I was so stressed out - other places would have rescheduled…read moreme. I called Walker Family Dentistry I told them the urgency of my situation. They said come on we will figure it out! I came all the way from Auburn and Dr. Walker fit me his busy schedule. Now That's what I'm talking about. This is why I chose Dr. Walker's Fami Dentistry. They really do care for their customers and really go over and beyond making sure your Smile is in tack! Thank you Dr. Walker for fitting me in and seeing past my anxiety, by afternoon Dr. Walker fixed it and I was back to normal again!!!!

Y'all do not go here. My brother went in not that long ago because he had an infected muller on his…read moreLEFT SIDE. They took scans of this tooth and even prescribed him medicine to take the infection away until the scheduled surgery. When it was about two days away from surgery they called my mom asking to delay it a couple of hours anyway. When they came back from surgery we realized they took his RIGHT MULLER OUT INSTEAD OF THE LEFT ONE!! Genuinely do not come here. Horrible service too!

I thought I liked Kids Choice Dental, Federal Way but after this weekend I am looking for a new…read moredentist for the kids. The dentist and the orthodontist that share space can't seem to agree on when is the right time for braces. And the one fee covers it all even though the child only needs basic braces is outrageous after talking with other moms that have had several children with braces. The text messages, emails and now a phone call on a SUNDAY to remind me of a dental appointment on Tuesday is OVER THE TOP ENOUGH! Oh not to mention the OWNER should not practice dental work on children my granddaughter is now a bit sceptical of the dentist. THANK YOU!

Amazing professionalism from the entire staff(these ladies are amazing!!!!!!!) They make you feel…read morevery comfortable and welcomed. Best dental experience ever! I don't have insurance and was very satisfied how fair priced they are. Dr. Ngo is super down to earth, informative, super nice, & very considerate to the patients comfort. So pleased I finally found my dentist!

I honestly hope I never have to find another dentist. I've been a patient of Dr. Ngo's ever since…read morehe began his practice on South Hill, and can't come up with a single complaint. He is friendly, professional, and really knows his stuff. His staff has been cleaning my teeth for years and while this isn't something I think you could ever really actually "enjoy," I think they make it as pleasant as possible, and they always do a great job. I'm 59 and my teeth are as healthy as can be now.

Just took my 1.5yr old son to Dr. Jared for his first dental visit, and was thoroughly impressed by…read morethe atmosphere, staff, and methodology of the practice. Receptionist was friendly and engaged, there was an awesome (contained!) playroom with a variety of toys, and our appointment started right on time. Hygienist Jenny was helpful entertaining my son while she went over basic education and concerns with me, and Dr. Jared was amazingly gentle, efficient, and thorough with his exam. This will definitely be our dental home! We were sent home with a free kids' Sonicare Toothbrush, and a big bag of goodies!

Clean facility, great customer service, great dentist, overall I highly recommend this placeread more

We've been using this location for years for good reason. Polite and helpful staff. The doctors are…read moreamazing. Our kids are actually excited to go to the dentist! We will continue using children's dental care!

Highly recommend Children's Dental Care for anyone with children. They make going to the dentist…read morefun for kids. We've been going there for over 15 years with two children and they are great! Our favorite is always Dr. Julie, but all the staff has been amazing from the appointment time to check out. Highly recommend!

I will never go to another dentist! About 10 years ago on…read more4th of July weekend I started getting a really bad toothache. I was trying tylenol/ibuprofen, numbing gels.. all of it! Nothing was helping. I called Light Dental and they were of course closed but I left a VM and the dr on call called me back and said he could meet me in an hour. I got there and he said "your face is starting to swell, you have an infected tooth" he couldn't fully take care of it then because he didnt have an assistant there but he cleaned out the infection and sent me home with a prescription and I scheduled an appointment to come back later to get the actual problem taken care of. Ever since then, I recommend Light Dental Studios to everyone! I have had teeth pulled (including my wisdom teeth), root canals, cleanings, and even have taken my daughter there since she got her first teeth. They are always so kind and I have a huge fear of the dentist and they always make sure I'm comfortable and constantly check on me throughout it all. The best dentists around and I highly highly recommend!

Too large and impersonal. No details provided on cost of…read moreextensive work required or timing required.

This was my first visit with this office & I have to say I finally found my forever dentist! From…read morethe friendly, helpful office staff to the great care I received during my exam, my experience was excellent. If you find yourself in need of a new dentist, I highly recommend this dental office!

Unprofessional threaded a camera through my missing tooth . Embarrassed laughter at my teeth and…read moremocked me .