This has truly been one of the worse experiences for me. I cannot stress enough how much you should…read moreavoid this company. It has caused me nothing but stress, time away from work and financial hardship. My broker has changed multiple times during my 1 year being insured with Leibel. I actually don't even know who my broker is because I am always receiving contact from other people. The broker I am constantly referred back to (Chelsea Thomas) has some of the worse attitude and customer service I have ever encountered. She truly should not be in the industry as you can tell that she doesn't enjoy her job. She constantly has a poor attitude and is extremely difficult to contact even for other brokers. She has been nothing but unhelpful and rude to me. I have been told multiple things by multiple people looking for resolutions but I am always brought back to Chelsea who ultimately tells me nothing can be done. She has actually done NOTHING to assist me other than telling me "she can't help". That has been the furthest extent of conversation from her. I almost wonder if she knows me personally and has some type of vendetta out for me, because I really have never been treated this poorly not even by her co workers. This company has taken over $900 from me that was unauthorized. They did not provide me informed consent, and are now being so ridiculously unavailable and unhelpful it's just mind boggling. It's crazy that it is easier to file a fraud claim with my bank than it is to try and just resolve the issue with Leibel. I am hoping this review will get my situation rectified as I was nothing but a good client who paid on time. At this point, I will not be recommending this company to anyone. If no resolve is made or contact attempts returned, I am just going to proceed with my bank, I will also be filing a complaint against the broker with her association as well as contacting the BBB to complain. If the news is willing to take this story, I will also be doing this as I don't want anyone to suffer the stress I am dealing with. This has had such a tremendous impact on me, truly I do not even know the words to try and explain the gravity of how serious it is that YOU AVOID LEIBEL INSURANCE. PLEASE FOR YOUR OWN SANITY, do not make the same mistake as me and proceed with their insurance. Look for another company even if it's more money monthly, it will be worth it in the long run.

Jacklyn VanRossum was really great to work with. She found us better rates than our current…read moreprovider was offering. Her service was very quick, efficient and friendly. I highly recommend working with a broker from Leibel. JH

Walked into the State Farm office in St Albert looking for home insurance for a property we were…read moreclosing on in a few days. Jen and her team went above and beyond to make sure I left with the policy in hand which was then forwarded to my lawyers. As a real estate investor, it is extremely important to have a team I can rely on to get my personal or investments secured and done up in a timely manner, and I can say I have found the place. Thank you Jen and team! Look forward to doing more business with you!

Total scam! Don't even bother getting a quote here as they'll just triple the amount later in the…read moremail once everything has been paid in full for no reason. They have HORRIBLE attitudes. So disgusted in this insurance company!

This was my first experience purchasing an extended warranty, and it will likely be my last. When I…read morebought it, the dealership made a number of assurances on behalf of Cornerstone United about what would be covered. Fast forward two years, I began having issues with my vehicle that, based on the pamphlet I was provided, appeared to be covered. I brought the vehicle to a Dodge dealership, where a full diagnostic was completed. They submitted the claims expecting coverage in line with the warranty information. However, none of the repairs were approved, which was both frustrating and costly. Despite purchasing one of the higher-tier warranty options, it proved essentially useless for common issues like seals, gaskets, tie rods, and ball joints. In hindsight, I acknowledge that I should have reviewed the fine print more carefully, but I also feel I was misled by the information provided at the time of sale. Offering multiple tiers of coverage where the lower levels provide minimal real protection is misleading. It would be more transparent to offer a single, clearly defined level of coverage rather than presenting options that may give a false sense of security.

We called for their insurance broker service. Despite the fact that the timing didn't work for us…read moreto use their business, Tanya went out of her way to give us advice on how to save. She was very helpful and thorough. Very, very impressive service!

I caused a serious car collision with a bunch of little people in a beetle. Totally my fault buy…read moreGray insurance did their magic and my premium only went up 45%. Thank you! I will never drive while watching anime again as i have learned my lesson.

The most important thing about having insurance is to have an Insurance Broker; to help negotiate…read morethe policy that is right for you and if required to communicate on your behalf to the insurance company. Gray Insurance Agency is a family run business that has been at the same location for many many years. Since our move to Edmonton, they have consistently made strides to find the right Company, the policy and the coverage that suits my needs. We have 2 cars, 2 trucks and a motorcycle on policies. Also a house and a rental is looked after. How can you buy insurance from a teller in a bank especially when considering a policy rider or dicussion between over insured or under protected? A broker is in business for you. Parking on one way lot enter from 160th Ave at 82 Street. Drive slow in lot, as busy parking traffic combining 2 lots and a lane. More parking seasonally on street or across the street at BNS or Remax. They always know my name and appreciate me as a customer. Thanks Derick, Maureen, Evette, Bob and Janet.

We have been dealing with Armour Insurance for a number of years now. They have always provided…read moregreat rates on home and auto insurance. We recently purchased a new vehicle and would be taking delivery in a few days. I emailed our personal account manager Kerishea P Ebanks and was waiting to hear back. Seeing as we were in the area we decided to stop in the office and take care of the change to insurance. We learned Kerishea was not in the office that day so another account manager Danielle Stephenson stepped in to help us out. Danielle was very approachable and professional. She was able to make the necessary changes to our policy and provide new insurance cards so we could register our new vehicle. We received full coverage on a new 2022 vehicle with a minor increase to our premiums. If we were not impressed enough, I noticed Karishea had responded to my email and was ready to take care of us even though she was not in the office. It should not have come as a surprise as Karishea has always been very good with us. It was clear we are in awesome hands with all of the excellent, knowledgeable staff at Armour Insurance.

The receptionist was great. The broker was very much "the computer says $400/month" and wouldn't…read morereally entertain other avenues. I have had a driver's license for over twenty years with a clean driving record. I'm a licensed healthcare professional, a union member, and university graduate. $400/month makes driving infeasible for me, and I'm sure most people. Disappointing to say the least.

Best Services, Highly Recommended Professional Environment…read moreand Staff is so Polite and Nice They Provide Services in Auto, Home, Life and plus Western Union too.

I just adore the service given by the staff of this office for my insurance needs, greatly…read moreappreciated and thankful to this office team. Highly recommend this place if you are still customer service oriented looking to have the personal customer service experience with helpful people. They are very professional and got me insurance done within couple hours. I also moved my Business Insurance which turned out to be very competitive and again with great service & experience. Thank you Alliance Insurance Associates

Absolutely fantastic service. Prompt and efficient. I use them for my personal accounting and I…read morehighly recommend them. I I use them because are locally owned and operated. They resolved an issue with CRA about 10 years back, now Emma and Wendy flagged another irregularity, in what my securities company was doing in the charging of fees. Once I confronted my Financial advisor, he checked into it, and yes, back 18 months ago they changed how they charge for the service, however they did not delete the old format of charging, so it was in effect double charging for service. For me, the problem has now been resolved, but the financial advisor now has to check over all the other accounts to make sure they have not been affected. Keep up the great work! Emma and Wendy Gold Star to you both for catching a mistake made by a security company, that has gone unnoticed for as long as 18 months.

Absolutely fantastic service. Prompt and efficient. I use them for my personal and business…read moreaccounting and I highly recommend them. I also love that they are locally owned and operated. Keep up the great work!

Professional, knowledgeable, and personable. Ryan did taxes…read moreand accounting work for us. Everything was smooth, easy and decently price. recommend his companies service. 10/10