1. Stephen Ferraro, MD

    1. Stephen Ferraro, MD

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    Redding, CA

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    Stephen Ferraro, MD

    1.0 (2 reviews)

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    Epic Orthopedics

    Epic Orthopedics

    2.6
    (16 reviews)
    1.0 mi

    Dr Osborn is good IN Mercy hospital during emergency surgeries on our loved one but this office…read morestaff women should have been fired years ago. the office manager sounds like she is tweaking and will literally scream at people who call. It is totally unprofessional and bizarre. I doubt the docs even know how their patients are being treated. They also use "hippa" to not talk to you and do not even know how HIPPA works. They refuse to relay info to the doc which is allowed under HIPPA. They cancel an appointment the day of and say they will call to reschedule but do not and when we call they are beyond rude again. I am a 24 hr a day caregiver to the patient who had 2 surgeries by Dr Osborn. The manager claims he had surgery at UCSF and yelled "I KNOW THIS CASE VERY WELL!!!" and obviously she does not as he had his surgery at Mercy Medical. I can't believe people are able to keep a job being this abusive and scary. I do not even feel safe going there with these types of out of control staff there. I am looking to find a different orthopedic surgeon. I really truly do NOT FEEL SAFE going there with this type of aggressive and out of control staff. I hope the doctors are told what is happening.

    Dr Miles did a hip replacement and a knee replacement for me and I have been very happy with the…read moreresults. I find his staff friendly and helpful. Some of the other staff have moved on, but the staff in 2025-2026 have really helped me.

    Stephen Ferraro, MD - sportsmed - Updated July 2026

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