Service was just as horrible as my last review about this company . Lasey was argumentative and…read morethreatened me by saying that all their insurance agencies are connected and will not do business with me . 15th and memorial horrible too ... They don't have an underwriting department that was an excuse to get me off the phone. I hope they go out of business , looking for the cheapest and even their name says it all Cheap service . They were not on yelp so I thought I would add them for free. The one on 15th and memorial are horrible with customer service too !

What a rip off, you walk in the door and it is the most unprofessional staff you'll ever meet. I…read morewent in to get a better deal than my current insurance. Both cars paid of and clean driving records for my wife and I. They quoted me 1200 every six months. Laughable... Do not think they are cheap because of the name. Total rip off. DO NOT USE THEM FOR ANYTHING. Geico, Shelter is the best. By $600. Progressive is also very good.

Highly recommended Zoellner insurance! Excellent options for home, auto & commercial policies!read more

From the owner: At Zoellner Insurance, we protect your journey through life's uncertainties. Whether you're…read moresecuring your family's future, safeguarding your home, or planning for retirement, our insurance solutions are tailored to give you peace of mind. With personalized service and expert advice, we ensure you're prepared for whatever comes next. Trust us to be there every step of the way so you can focus on living your best life without worry.

Contacted this agency for an insurance quote for a combined home and auto policy with a 3 million…read moredollar umbrella policy. My first contact was a phone call which was sent to voicemail. Apparently they were at lunch when I called. Hours later I received a call back and gave them my current coverage information. The next day I got an email, not a phone call, telling me that they could not find a company that would give me coverage because I had made 2 claims within 5 years. That was not true. I didn't live in that house 5 years ago. I did have a claim due to a power surge in 2024 to repair electrical circuits that were fried as a result of the power surge. Another reason for denied coverage was because my house which had an expansion 17 years ago had standing seam metal roofing on the new areas and shingles on the original section of the house. That part of the house had new shingles in 2022. We moved into the house 2.5 years ago. They said because my roof had two materials that was another reason for denial. When i explained these facts in my emailed reply, I got no response back from the company. If you ask me whether I'd recommend this company I would have to give a resounding no. Poor communication and groundless reasons for denial. I was immediately able to get coverage from Bracken Insurance with no issues.

Rebecca, Krista and Jamie are awesome to work with! They work hard to save you both time and money…read moreand are very quick to respond to your needs! I highly recommend Tulsa Insurance Guy for your insurance needs!

My experience was very good he got me the cheapest insurance that I ever had he listens to your…read morerequest All you have to do is speak up and telling what you can and what you can pay and he'll get you to as close as he can me personally he's the man highly recommend

Fernando was very helpful with the transition of both our home and auto insurance from Texas to…read moreOklahoma. It was good to know he was making sure everything went smoothly.

We use this company for our business and personal insurance. Any time we have emailed or needed…read moreanything - they are great to work with. I just email my contact (Seth) and he does what is needed without me making decisions. Thanks guys.

Let me tell you about Chris Lile and his team…read more One, some of the most friendly and likable people you will ever meet. Very approachable. And make you feel super welcomed when you walk in their office or when you are on the phone with them. Also, they are incredibly honest. I asked them to look at a policy that I had for my personal liability for my work to see if he could beat the price, and he said "I'll be honest with ya, I can't beat what ya got." He is that type of guy. His business is that honest. He will tell ya like it is and he and his team will do it with grace. Also, they are some of the most compassionate people. They really have a heart for their customers and get pumped when they can help them. Seth, who works there is also very professional and cares about people. Every time I get the chance to talk with him its an immense pleasure and joy. Their office makes you want to smile when you walk in. Mainly, I think, because of the people who work there. They are so people centered. Ever last person in the office says hi to you...even people who don't work there. Its contagious. Also they have a freaking awesome mustang parked outside their office from time to time. Highly recommend to let him at least give you a quote. If you get the chance to sit with him or his staff for a second your will see how genuine they are.

I have been with State Farm Agent Mark Fugett ever since 1987....They are awesome....I have 2…read morevehicles, 3 houses and 2 life insurance policy with this agency....They have never been anything but nice to me....When I need better coverage they inform me also....If I have a claim to file they respond immediately. Could not ask for a better agent....

How incredibly frustrating to have a company that doesn't monitor e-mails after someone leaves the…read morecompany, to ensure their customers are being taken care of. I have been with Mark Fugett's office less than one year, and have had this happen twice - first when their administrative support person left and then when a relative left. My requests for information and additional coverage went unanswered - and when I called I was told that person had left the company and they couldn't monitor e-mails. In addition, both Brittany and Mark are incredibly rude. The first time I actually spoke to Mark was after I requested our accounts to be transferred to a different State Farm agent. Then Mark called me and told me to request my additional policy/coverage through the new agent, since they had dropped the ball a month ago. He said "apparently we've upset you enough to transfer agents". I explained to him that the same problem happened twice in less than a year - he did not acknowledge, just told me to get my new coverage through the new agent in a few days once the transfer was complete. My guess is I would have never heard from Mark, after phone calls and e-mails to his office, except that I requested a transfer. In this day and age of automation and something as important as ensuring adequate insurance coverage, Mark and his team need to improve their customer service or consider another line of work.

I was late on one payment and got the notice that my coverage was cancelled. I got on the phone and…read morespoke to a woman just this Morning 0900 AM in regards to it. I had to pay a fee of $66 from my last statement which was processed. I then went on to speak to a representative in regards to reinstating my coverage. we went through the details which I complied and understood. I missed one payment and wasn't allowed to be put back into my original monthly small payments because it hasn't even been a year yet for my coverage, and now Geico has dropped me/cancelled me. This woman with a southern accent told me over the phone that I'd have to pay the outstanding balance of $800 something which would cover me entirely for the next 6 months until June 2023. I told her that it wasn't possible since Christmas and the holidays are around the corner, I have other bills to pay off, and that I would have to come back to reinstate it at a later time instead. It was here then that this woman was rude towards me over the phone, which is why I've decided to give this company a 1 STAR RATING due to poor customer service training on her behalf. she said to me, "yes, that's all we can do for now or else you can go look for insurance elsewhere that will fit your financial needs instead." uhmmm excuse me?! Don't you guys need us as customers for your company?! she basically blew me off. I am lost for words here and am bewildered that she would say that to me. WOWWW Thanks to this experience, ma'am, I will be leaving this insurance company after all and never look back especially if this is how you treat all customers. This is a Geico Company based off here in Tulsa, OK.

As a first time customer of GEICO I was able to discover that GEICO is a great insurance company…read morewho knows how to take care of their customers. I received outstanding customer service when purchasing my auto policy over the phone. Kevin Gallien was able to guide me into the right direction when selecting coverage for my autos. All of our questions were answered and all my budget needs were met.