I have no issues with the quality of the examination or my in-person interactions with Dr. Glasser (several appointments over many years). My issue is the way I was treated on my last visit by his assistant after it became apparent to her that I would not be buying frames or lenses from the practice. Her attitude immediately changed when I asked for a prescription. She stood up, went to ring up my copayment, and when she returned with the prescription she remained standing and was abrupt with me when I asked her to explain the change in my prescription, which was in a format I was not familiar with based on what I received in prior visits. I'm an educated person who wants to know how things work and what numbers actually mean, not merely to be told that "any qualified optician will understand" the prescription. I was made to feel stupid and like I was an imposition so I left and fed the prescription into ChatGPT which politely explained it to me, including how a progressive prescription can be translated into single vision distance and reading prescriptions, and what the numbers mean. AI was more polite and patient with me than the assistant. Despite having no issues with the doctor himself, I will not be returning to this practice in the future. The barriers between patients and medical information are evaporating due to AI. Doctors would be well advised to ensure that they and their staffs at least match the courtesy of ChatGPT. Update: In response to Dr. Glasser's comment, all I can say is that it would have taken his assistant less than a minute to sit down and politely explain to me the meaning of the numbers. Regardless of whether I'm dealing with an optometrist or a cardiologist, I take it upon myself to gain a thorough understanding of my heath, which is what ChatGPT provided and the assistant did not. If the doctor doesn't want to take constructive feedback on such a simple point, then I suppose that my decision to go elsewhere is the right one. read more

Stay away. He made stupid jokes ("Do you drive? Well, don't drive in my neighborhood!") although I see well enough to drive (within the legal limit). Generally made me feel bad about myself. In the end, I paid $270 for an eye exam (twice what nearby places are charging) and the prescription was incorrect. I went to a cheaper nearby place and got the correct prescription, but it cost me several weeks of eyeglasses that give me headaches and dizziness. read more

Outstanding technician. Immensely knowledgeable provider. Delightful staff. Some optometrists are excellent technicians and refine your prescription to perfection. Some have great knowledge bases and answer questions on eye care with in depth, accurate, and actionable advice. Dr. Glasser is both, and arguably the best at both "sides of the coin" of any optometrist I've visited in my life. Importantly, Dr. Glasser and his entire staff are efficient and pleasant. They honestly try to make your visit as pleasant as possible. In an age where healthcare tends to be actively hostile to the notion of customer service, it is refreshing. read more

I went to this location because I was in the area. I wanted to purchase another pair of Cartier's frames but before I could ask did they carry that brand I was asked did I have an appointment. When I responded no I was told how to arrange one. Never again. Someone I didn't know over heard my conversation and told me to go to another store that had a huge selection I think it was called sterling optical or something like that. read more

Dr Glasser and his staff are wonderful, and I wish I had seen him sooner. He was kind, personable, and also knowledgeable. His staff was also very patient with me as my eyes are difficult to work with with the Optomap and "puff of air" machines. When picking out lenses, his staff (Michelle?) picked out several pairs that I was interested in, and there was no judgement that my choice was "out of style" as there has been at other offices. To top it all off, he actually takes my insurance, and this is the least I've ever paid for glasses. read more

Both Dr Glasser and his team were incredibly helpful and clearly excellent at what they do. Needed more contacts and new glasses so went to see them since they take VSP. They took great care of me and got me exactly what I needed. read more

Phenomenal work from the entire team at Glasser's office during my first visit just last week. I was able to book an appointment while my wife scheduled hers over the phone. It was quick and easy, and they worked with our insurance. When I arrived, Monica was very friendly and welcoming and helped me get all checked in. It was a super simple process - I just needed to fill out part of a form like most new patients. The first part of the appointment had me do various tests to see how my eyes are working. I really appreciated how even though the technology was old school compared to my last eye exam, you can still see its effectiveness. When Dr. Glasser came into the room, he was able to quickly and easily work with my eyes in order to figure out why my vision can sometimes be blurry or out of focus. Dr. Glasser's explanations were clear and made a lot of sense. You can really tell that he is a true professional and loves what he does. After having such a positive experience here, I would wholeheartedly recommend Dr. Glasser's office to anyone seeking eye care. The service is kind, courteous, and professional. Thank you so much! read more

Visited during covid I have been wearing glasses since middle school... so I had plenty of optometrist visits.. he was very informative and performed some test that I never had done previously! That being said, w insurance, my annual visits are usually covered completely by insurance but My visit w dr glasses I had to pay about $50 for my visit.. that caught me by surprise but I think it's worth it. read more

We were traveling for Spring Break with the boys - we got to go to D.C. to see the museums and whatnot. My youngest got some kind of stye in his eye / and it was making him really uncomfortable / so I found Dr. Glasser. He was so good with my boy - made him feel right at home and spoke to him directly and let him know all about what was going on. I think he was fantastic during our visit. If I lived in the area, he would be the only person I would go to for my vision related needs. read more

Dr. Glasser is the only optometrist I'd go to. I have a trickier than average eye situation (very high prescription, very bad astigmatism, and bad family history of macular issues). I need more than the guy in the back of Lenacrafters can offer. I went through about 5 optometrist when I first got to DC before I finally landed on Dr. Glasser, and I'm thrilled I did. He's awesome. Kind, thorough, responsive, and darn good at what he does. read more

Every time I see dr glasser and his staff, I come home telling my husband, my friends and my coworkers how much I love them. You are seen immediately when you walk in, they have high tech tests that are fast and simple and dr glasser explains things with easily understood metaphors or examples. I trust my eye health in them! read more

I had my first visit with Dr. Glasser and his team last week, and the experience could not have been better. The reception staff was terrific, the whole team was friendly, checking in was easy, and the waiting area was quite pleasant. The office also practices stringent social distancing protocols. Juan and Dr. Glasser explained in detail everything they were doing and the reasons for it. The doctor also explained the test results in detail. Dr. Glasser also paid a lot of attention to my description of my work and sleep habits, which helped in making his diagnosis. He was also incredibly personable and funny and stressed that if I needed anything I should not hesitate to be in touch. I needed a new prescription, and Juan expertly fitted both my current frames and a new set. In addition to their friendliness and professionalism, the office is also incredibly efficient. I was in and out of there in 45 minutes. I'm really happy to have found an excellent optometrist in Washington. read more

Dr. Glasser saw me promptly after the initial eye tests were performed by an assistant. Both the assistant and Dr. Glasser listened to my descriptions of the few issues I've been having with my eyes and offered recommendations for how to lessen/avoid them. Dr. Glasser has been my eye doctor since the mid-80s, and I've never had any complaints with him or his staff. I recommend him highly to anyone. read more

Dr. Glasser and his staff were amazing. This was only my 2nd time ever at an eye doctor and Dr. Glasser answered all my questions. He was incredibly attentive, engaging, and explained each step. I ordered glasses from him as well and have been very pleased with them. I would recommend Dr. Glasser and his team without reservation. read more

I went in to see Dr. Glasser and it was a great experience. He is incredibly nice, professional and very knowledgeable. Dr. Glasser took the time to explain in detail his findings. I did not feel rushed at all. Overall an outstanding visit, I will definitely be back to see him again. read more

I wish I had found Dr. Glasser years ago to oversee my continuing OrthoK treatment. I learned more in one eye appointment than I have in over 25 years of annual lens fittings! No eye doctor has bothered to explain what they are seeing when they look at my retinal images or provide advice in how to keep my OrthoK lenses fitting comfortably for longer. Dr. Glasser's office staff is outstanding too, they answered ALL of my many questions as I transferred my eye care to their office. Truly refreshing to find an optometrist office that cares about the patient more than the business! read more

Very smooth experience, friendly staff, and knowledgeable doctor. Dr. Glasser went out of his way to explain what was happening with my eyes and how I can reduce my eye strain. The staff didn't push me too hard to purchase frames when paying, which I appreciate. Thanks! read more

I had only ever been to the eye doctor at Walmart or Costco prior to seeing Dr. Glasser and I was blown away by his expertise. He said I had a problem with my depth perception which I wasn't aware of prior but made sense with my vision problems that I had just been dealing with for years. The new glasses lenses he prescribed me (with prism lenses) have helped me so much with driving and focusing on a computer screen. I came in just wanting to get more contact lenses and though I ended up getting new glasses too, it was super needed and I really appreciated the time and attention he gave me. read more

I had extreme discomfort in my eyes and needed a solution fast. Dr. Glasser fit me in the same day and even was able to see me though I was late from construction on the road out front. He took the time to make sure I had all my questions answered and even promptly replied to a follow up question I had by email. I'll definitely be coming back! read more

Amazing! Amazing! Amazing! What a pleasant experience I had with Dr. Glasser. He is very personable and really explained why my eyes were so dry and how to prevent it. I called as a new patient and was able to get an appointment within 72 hours--unheard of these days. Simply unmatched care and concern, fantastic staff, and worth the commute to downtown DC from Gainesville, VA! Dr. Glasser you're stuck with me! read more

Admittedly, I am someone who appreciates and feels connected by genuine warmth and engagement. Dr. Glasser and his team never disappoint. From the moment you walk through their office doors, you're greeted with a smile and smooth check-in process. As a patient, I have never felt "rushed," or as if I were just one more item on their "to do" list. My time with Dr. Glasser is spent talking about my individual vision needs, my use expectations and a general health and welfare check to gauge the best path forward for my age and day-to-day use of both contact lenses and progressive glasses. I hate to break it to all of my friends and professional colleagues working on The Hill - but the true star of DC isn't located at 1600 Pennsylvania - he's a silver-haired man quick with a laugh and paternal demeanor, sitting in a fourth floor corner office at 900 17th Street NW! read more

Dr Glasser is the most knowledgeable, caring eye doctor around. I've been seeing him for over 40 years. His ability to fit contacts and to identify and deal with outstanding eye problems is truly amazing. I recommend him with no qualifications. read more

Dr. Glasser is outstanding! My eyes have been quite fickle over the years. For a couple of years, my left eye wouldn't change and my right would fluctuate. Recently, with the heavy burden of a law student, my left eye has been playing catch-up. Unfortunately, the many optometrists I've visited over the years have never done a satisfactory job to combat this situation. My eyes would feel so dry and tired after wearing my contacts for just 8 hours. I went to Dr. Glasser's office because of the wonderful reviews and the coincidence that he shares a last name with one of my best friends. I couldn't be happier about the result. My vision with my new prescription is crystal clear when I am wearing my glasses and my contact-wear is less strenuous. My glasses came in a week after I placed the order. Although I had to go into the office to pick up my glasses, my contacts were delivered to my house in less than a week!I highly recommend Dr. Glasser if you are in the market for a wonderful optometrist. read more

A great doctor. He was friendly, funny and personable. He really took his time and helped to get my new eye glass prescription just right. The lady working at the front desk was super helpful when I got lost and she even helped me select my new frames. A very enjoyable visit and I liked that I could have my eyes examined without having to use the old fashioned drops that ruin my eyes for the rest of the day. read more

Stephen L Glasser, OD - So many choices! - Optometrists Near Me - Washington, DC, District of Columbia

This guy is great. He is the only doctor who has ever given me an accurate prescription. I guess I need a prism in one of my lenses, something no other doctor ever notices. The staff is friendly. The office is clean. I highly recommend this service. read more

Refused to give me a 1.5 year expiration on my contact lens prescription. Even lied and said that the FDA requires a 1-year expiration. It seems the FTC (not a health regulator) enforces a _minimum_ 1-year expiration to protect consumers. I just wanted a 6 month extension so that I can use my vision benefits effectively. On the plus side, Dr. Glasser is better than the other OD I saw in DC. And he seems to enjoy skiing, which is nice. Maybe some day competition will force OD's to treat consumers well. read more

I've never had an appointment with an eye doctor and team who were more attentive, present, and friendly. Dr. Glasser is a joy to work with and his team is effective and friendly. read more

This is such a professional practice. Clean, modern, with very friendly and professional staff, and Dr. Glasser is thorough and explains things clearly. I highly recommend his practice. read more

Dr Glasser and staff made me comfortable and were so patient. I was a first time visitor but it was like I had been there before. Loved it and will be back read more

I received a routine eye exam (with the addition of an optional Optomap retinal scan evaluation at an added price) and contact lens fitting from Dr. Glasser, an in-network VSP Advantage Plan provider. He and Keisha, throughout the whole process, explained to me each step of the evaluation process very clearly and concisely. In addition to regular eye tests, by specialty of Dr. Glasser, he also conducted a couple extra tests to check whether or not I had eye strain and even asked me about how I work with my laptop, presumably to evaluate the ergonomics of my working condition. I learned a lot of neat little facts about the eye. I even learned (as he checked the shape of my eye) that I have a sort of astigmatism where the warping cancels out, eliminating the possibility of using hard contact lenses. Unfortunate, but cool! I visited initially with the intention to see whether or not I'm an Ortho-K or CRT (corneal refractive therapy) (those overnight contact lenses that correct your vision for the following day) candidate at the recommendation of Dr. Weiss (a reputable optometrist whose office is in Rosslyn). But my myopia was a bit too bad to be a candidate (-5 diopters). I have VSP Advantage Plan and paid $180 for the eye exam, retinal scan, and contact lenses fitting, which sent me home with 5 pairs of dailies and solution, and that apparently covers the follow-up appointments too. Not bad at all! It was easy to make an appointment, the receptionists and assistants were helpful, and they even gave me a case to take my glasses home in. All in all, it was a satisfying experience.Thank you, Dr. Glasser and team! read more

I sent out a tweet asking for eye doc recommendations who accept VSP and got a glowing rec from one of my friends for Dr. Glasser. Farragut North is a bit out of my way for a doc considering I live and work in Maryland but I really did want to go see a private doctor rather than at a place like ForEyes or MyEyeDoctor. It had been years since I had a proper eye exam (or eye doc coverage) so I wanted to to really wanted to do this right. Well, I was not disappointed. Dr. Glasser was accepting new patients and offered Saturday appointments (well, just 1 Saturday a month) but it worked for me! Before my appointment, I filled in the online form which saved time from having to do it by hand on my actual exam day. His staff are very friendly and attentive. They were with me each step of the day- from the retinal scan (do this instead of the drops!), to helping pick out new frames to making sure my insurance info checked out- simply top notch service. Dr. Glasser was very funny and personable. He was very straightforward and helpful in explaining everything along the way through the exam. Also: he LOVES England and castles so if you get him going on that, it's pretty hilarious. (I was about to leave for vacation to England.) When my glasses arrived, I got an email notification to call to schedule a pickup/fitting. I was actually able to come in on the same day which was nice. If you're on the hunt for an eye doc and have VSP, definitely schedule an appointment with Dr. Glasser. read more

Best optometrist I've seen in years of dealing with eyesight issues. Not only was there practically no waiting time, Dr. Glasser was warm, friendly very informative and extremely thorough, ; He asked good questions, clearly follows the latest advances in the technology and research in eye health and treatment, and recognizes the benefits and limitations of digital diagnostic devices. For example, the last place I went for contacts measured my eyes using digital devices, and though they double-checked all the results, I wasn't happy with the resulting contacts. They were comfortable, but never properly focused. Dr. Glasser explained Why this was happening, fitted me with new lenses after examination, and instructed me to return the following week in case "tweaks" to the prescription were needed to make sure I received the absolute best results possible; he said its rare that the first contact fitting is correct, as your eyes adjust to the new lenses, even the chemical composition of your tears changes, effecting the fit and focus! No one had explained this before, or taken this care. As long as Dr. Glasser is in business, I will be recommending his practice and going back to him. read more

I went to Dr. Glasser once, over a year ago. I tried him because he was closer than my prior eye doc. But Glasser did not listen well and ended up giving me a prescription that did not work well. I went back and still no luck. So I went back to my former eye doctor and all is well. It wasn't a match for me, no big deal. Glasser was nice and professional. So why the one star review? Ever since I saw Glasser those two times, I have been getting incessant automated spam by text and email and phone. His office has not responded to my requests to stop. Be warned! He may be a fine doctor but he's a terrible spammer! UPDATE. I see the response below. I did reply Stop. That seemed to just create more calls from your office. read more

Great office. Doctor had great patient etiquette and was thoroughly informative of my current glasses and his test and explanations of what is needed to make my new pair more efficient for my eyes. Office staff was great as well and very nice having prompt service. Hours are extremely limited compared to some competitors. Open one Saturday per month, but that said Saturday cannot be used as a pick-up day for your eyewear, so just be aware if you are someone that works a "standard" 9-5 or so. Glasses came in like 3 business days which was much, much quicker than originally estimated 7-10 days. read more

Having worn glasses and contacts my entire life, I'm picky about optometrists. When I got to D.C., I asked a friend (with her own eye challenges) for a recommendation, and she named Dr. Glasser, saying that he had been able to address her eye issues better than any previous doctor. My experience has been exactly the same - he worked with me (through several different iterations of contacts) to find the brand that was most comfortable for me, and I'm seeing better than ever. He's also aggressive about my eye health - he tells me what parts of the eye exam really are necessary - which I appreciate immensely, since I don't always have the money to splurge for everything but do want to stay healthy. He also has weekend hours (the first Saturday of every month), which is super helpful. You often have to schedule those appointments further in advance, but it's worth it to not have to take the time off work. read more

Dr. Glasser (what an appropriate name for an eye doctor!) is absolutely awesome. His staff is very polite and helpful, and Dr. Glasser himself was very knowledgeable, friendly, and HILARIOUS. Seriously, I spent most of my time at his office just cracking up--with an eye infection, mind you. Also, he took the time to explain everything very clearly to me, in plain English (rather than medical jargon)--I was a premed once, and majored in life sciences (so I'm hoping the medical jargon wouldn't have been too over my head), but I really appreciated the simple, straightforward explanations. Also, super plus--I called in at 10 or so in the morning (my eyes were driving me crazy), and I got an appointment for less than TWO HOURS LATER. Not sure this is typical, but it's awesome! read more

After leaving a healthcare management system, I was concerned about finding a good optometrist. I chose Dr. Glasser because of his credentials and the number of positive reviews he received on Yelp. Dr. Glasser provided the most outstanding service I have received from an optometrist. I totally enjoyed my visit to Dr. Glasser's office. His office personnel were courteous and professional. Not counting completion of the required forms, the wait time to see the doctor was minimal. Dr. Glasser took time to review my medical history and provided complete explanations and comprehensive answers to all of my questions. He also took time to learn a little about me as a person. My experience was very professional and personal. Without hesitation, I recommend Dr. Glasser because of his skill, and personal interaction with me. ...and he is a Philadelphia Eagles fan. GO Eagles! read more

Dr. Glasser has been my Optometrist for almost 10 years. He and his staff are very professional and friendly. They have always walked me through each exam and take their time. They also take the time to make sure all adjustments are made with my insurance company before I remit payment. If there are problems with glasses or contact order, they contact me to go over issue and resolve it. Thank you Dr. Glasser, always a pleasure seeing you and appreciate the services you and your staff provide. read more

I've been going to Dr. Glasser for years. (He has the second-most appropriate last name for his profession I've ever encountered. My barber growing up was named Larry Evilscissors. No joke.) Anyway, he's very thorough, though I can't help but feel he pushes exams that may be helpful, but aren't fully necessary and certainly aren't covered by insurance. Also, his frame selection is kind of lacking - certainly not the hippest set of frames I've ever seen. He's a nice guy and the turnaround for classes (about 10 days) is reasonable. read more

Based on Dr's reply I will edit my comments. But I have no incentive to raise my star. I am NOT saying Dr Glasser is the person who makes me feel really bad, it is his ASSISTANT. Dr Glasser is good, but I think Dr Glasser needs to pay attention to who he hires, because they are the first impression and the last impression the patients will have about his clinic. Please read carefully of what I say. And Dr Glasser, I need to respond to your comments as well about the payment. I AM TOTALLY FINE TO PAY ALL THE FEES RELATED TO YOUR PRESCRIPTION. You did a good job. What I am saying is, your ASSISTANT makes me feel pressure to PURCHASE A PAIR OF GLASSES, especially the FRAME at your store. When I say I do not have time to look at it and I do not feel comfortable to buy when I am in rush, your ASSISTANT suddenly loses any interest to answer my questions and acts like wanting me to leave ASAP. As I said, your ASSISTANT is the first and last impression I have at your place. This is not a happy experience. I have been to other clinics before, it is really the first time I experience being treated this way. And I write my first comment on Yelp because of this experience. Here is my original comments: I went here for the first time. I have no idea why this place is rated so well. The ASSISTANT is so rude and just tries everything he can to let you pay more. If you do not pay, he basically just wants you to leave as soon as possible. I have never been treated this way. Never come again. read more