I did not purchase my car from here, but I wish I had, and I will in the future! The service…read moredepartment at Hattiesburg Cars is oustanding! They truly go above and beyond. I bought a set of tires from them and had some issues, and they reached out to the manufacturer to warranty them. They drop me off and pick me up from work, making getting my car maintenance and repairs convenient. Lee and David have done everything in their power to help me with the problems I am having with my car. I don't know who the owners are, but your service writers earned you a customer for life.

My man patric is the guy to go to got me in the perfect car for me easy fast and same day drive offread more

Petal Muffler saved me a TON of money over what I would have paid at the dealership in Jackson…read more Courteous and conscientious work done with legit aftermarket parts and all the necessary catalytic converter paperwork.

Caution: I chose Petal Muffler because I needed the…read morecatalytic converter replaced on my Kia Optima. I dealt directly with the owner, Richard. He told me he would install a genuine Kia catalytic converter and explained that my O2 sensors most likely did not need to be replaced. He said they would be cleaned and inspected because, in his experience, they usually were not the cause of the problem. I even verified with the Kia dealership that Petal Muffler purchased parts from them, which gave me confidence in moving forward. I paid half of the cost in cash up front and the remaining balance when the work was completed. Less than 300 miles later, my check engine light came back on with the exact same code that had prompted the repair. When the Kia dealership inspected my vehicle, they found that one of the O2 sensors had been cross-threaded during installation and was not seated properly, preventing it from sealing correctly. They also informed me that the catalytic converter installed on my vehicle was an aftermarket converter rather than a genuine Kia converter, despite my understanding and agreement that a Kia converter would be installed. The Kia service manager contacted Richard to ask what type of catalytic converter had been used. Richard said he would have to research it and call him back, but he never did. When I called Richard myself and explained what Kia had found, he acknowledged that the cross-threading "can happen" and told me to bring the vehicle back so they could fix it. Because I work 12-hour shifts and live in Hattiesburg, scheduling wasn't easy. I was first told they couldn't fit me in because of championship baseball games involving his son. We eventually agreed on a Monday morning appointment at 9:00 a.m. I arrived early and waited. At 9:00 the shop was still closed. I called the business twice with no answer. During one call, the ringing stopped, I said hello several times, and the call disconnected. A few minutes later, Richard called and apologized, saying they had been at baseball championships all weekend and that he would be there in five minutes. He didn't arrive until approximately 9:24 a.m. When he arrived, he walked past me without acknowledging me and went directly to speak with a technician, which arrived at 9:15 and opened up the lobby. The signage beside the front door states business hours 8a-4:30p, M-F. I understand that mistakes can happen in any repair shop. What I cannot overlook is what I experienced as poor communication, lack of follow-through, and not receiving the part I had agreed to pay for. I agreed to pay for a genuine Kia catalytic converter, but according to Kia's inspection and running the serial number on the converter, an aftermarket converter was installed instead. Combined with the improper installation of the O2 sensor, the return of the check engine light within 300 miles, the missed follow-up, and the unprofessional handling of my appointment, this was a very disappointing experience. I hope this review helps others make an informed decision before choosing Petal Muffler.

I am loving my new Crown. They are an amazing, people-first dealer. I have encountered a lot of…read morecoast residents who feel the same. They have gone above and beyond with personal, customer-centric service and I would definitely buy from them again.

Got a 2024 jeep wrangler here in April 2025. Got the service contract on it and covered the tires…read more Last Saturday my rear right tire showed 12 lb low. went in a hour before they closed, was told no one there qualified to fix a tire and bring it back Monday. They put air in it but I noticed quite a few employees just standing around. Seemed to me someone could have fixed a tire. Brushed off customer.

The best professional transmission shop in Hattiesburg. Years ago I had 1968 442 that needed a…read morerebuild on a transmission. Everyone in town said it couldn't be rebuilt because parts were no longer available. That wasn't the case at A&A transmission. They rebuilt that thing and never had an issue again with that transmission. Needless to say they are now my go to in repairs. Always courteous,professional and thorough.